This strategy’s critical element is distinguishing between care management (CM) and case management. Care management represents a holistic approach to reducing health risks and costs across populations. It involves identifying at-risk populations, tailoring services to their needs, and deploying appropriate personnel for service delivery.
Conversely, case management focuses more on individual patients, offering various services to aid in navigating the healthcare system, ensuring efficient care transitions, and addressing specific patient needs.
Integrating Population Health Management (PHM) and CCM systems offers a solution to managing chronic diseases. PHM systems, which adopt a community-centered approach, work in tandem with CCM systems that concentrate on individual patient care. This synergy allows for effective management of both community health and individual patient needs
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