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Scooped by
Digital Viscosity
March 16, 2015 11:56 AM
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Digital Viscosity
March 16, 2015 11:55 AM
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A shiny branded box opening across the street? Follow these steps to maintain your market share.
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Digital Viscosity
March 12, 2015 3:38 PM
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At the LSA-SMX West Local Search Advantage Workshop this week, Yelp's Luther Lowe offered a number of "white hat tips" for marketers on reputation manageme
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Digital Viscosity
March 2, 2015 2:56 PM
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eRevMax has compiled five trends that it feels mark the pinnacle of hotel distribution this year.
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Digital Viscosity
March 2, 2015 2:56 PM
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Expedia is buying Orbitz, as more travelers are opting to find their own flights and hotels.
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Digital Viscosity
February 25, 2015 6:39 PM
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Travelers don't just want to sleep in hotels anymore. They want to work, eat, drink, socialize, or just keep to themselves with their electronic devices there. Hotels are finding new ways to adapt.
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Digital Viscosity
February 18, 2015 9:23 AM
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February 18, 2015 9:22 AM
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February 9, 2015 11:32 AM
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The iconic entrepreneur opens up about venturing into the hospitality industry and the one thing business travelers can't get from Airbnb.
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Digital Viscosity
February 6, 2015 9:47 AM
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HotelTonight, the app for booking a hotel stay on the go, has introduced new personalized price cuts, one called a “bonus rate” and the other called a “rate drop.” The apps will analyze your phone’s location and offer you added discounts for hotels in specific other cities, a deal it’s calling a “bonus rate.” For…
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Digital Viscosity
February 6, 2015 9:47 AM
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“We are a company that thinks constantly how to improve the traveler experience. We were born with the vision that users could plan a perfect trip,” explains Stephen Kaufer, President and CEO of TripAdvisor in a recent interview. Through both in-house innovation and acquisitions, TripAdvisor has launched numerous enhancements to its services [...]
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Digital Viscosity
January 27, 2015 10:03 AM
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Starwood Preferred Guest (SPG), the loyalty program from Starwood Hotels & Resorts Worldwide, Inc., has reimagined the traditional check-in experience.
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Digital Viscosity
January 20, 2015 9:19 PM
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Looking for the latest information and news on the hospitality and hotel industry from across the world? Get the latest industry news from eHotelier online.
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Digital Viscosity
March 16, 2015 11:55 AM
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Bethesda, Md.,March 9, 2015 – Marriott International, Inc., (NASDAQ:MAR) will become the first global hospitality company to offer Apple Pay. This represents the latest step in Marriott’s creation of a complete mobile-powered travel experience that is effortless, seamless and more rewarding for its guests. The phased introduction this summer in the U.S. will include brands in popular locations, such as The Ritz-Carlton, EDITION, Renaissance Hotels, and Marriott Hotels. Guests using Apple Pay at check-in will simply bring their iPhone 6, iPhone 6 Plus or soon, Apple Watch, near the contactless reader at the front desk. When their device responds with a subtle vibration and beep, the payment information has been securely captured. There will be no need to provide a credit card upon check-in. “Approximately 75 percent of our guests travel with one or more mobile devices, and it is even higher among 25-35 year olds – a group that will make up a much larger proportion of our guests over the next three years,” said George Corbin, senior vice president, Marriott Digital. “Millions of customers already use Marriott Mobile to quickly book a hotel, check-in, or check out. Now, Apple Pay can make it virtually effortless.” In 2013, Marriott led the hotel industry when it began launching mobile check-in and check-out on its smartphone app. With the app, guests can now access these services at 4,000 hotels worldwide, in addition to finding and booking a hotel stay and accessing Marriott Rewards account information. At select Marriott Hotels, guests have been testing an app for service requests, enabling them to chat in real time with hotel staff to make requests, such as extra towels, valet service, dinner reservations and more. Marriott will launch an app for the Apple Watch, upon availability. With the Apple Watch app, Marriott Rewards members will be able to use it to check-in in advance, receive prior notification when their room is ready, and checkout at nearly 4,000 hotels globally. Marriott Rewards members who also carry the loyalty program’s co-branded credit card can load it into Apple Pay and designate it as their primary card, earning Marriott Rewards points every time they use Apple Pay at thousands of retailers. Marriott expects to start rolling out Apple Pay this summer beginning at these eleven hotels:
The Ritz-Carlton New York, Central Park The Ritz-Carlton Washington D.C. EDITION Miami JW Marriott Chicago Renaissance New York Times Square Hotel San Francisco Marriott Marquis San Francisco Airport Marriott Waterfront New York Marriott Downtown Courtyard Chicago Downtown/North River San Jose Marriott Courtyard Los Angeles L.A. Live Residence Inn Los Angeles L.A. Live
Marriott International, Inc. (NASDAQ: MAR) is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and territories and reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands.For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. CONTACTS: Gordon LambourneMarriott International, Inc.gordon.lambourne@marriott.comoffice: 301-380-1368John WolfMarriott International, Inc.John.wolf@marriott.comOffice: 301-380-5718
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Digital Viscosity
March 12, 2015 3:39 PM
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Carousel ad unit allows a series of photos to be depicted in one post and is clickable to a brand's mobile site.
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Digital Viscosity
March 12, 2015 3:38 PM
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Mobile marketing is today’s emerging trend, and mastering it can make the difference between increased conversion and stagnation. Let’s explore how Travel and Hospitality industry leaders structure their mobile apps and then see what we can learn from some of the most successful brands in the world.
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Digital Viscosity
March 2, 2015 2:56 PM
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The latest online travel news and jobs from Travolution.co.uk. Stay ahead with travel agent and travel technology news, case studies, in-depth articles and videos
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February 25, 2015 6:40 PM
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The guest experience revolution is about more than technology—it fundamentally changes the business conversation at a strategic level.
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February 25, 2015 6:39 PM
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Spanish hotel booker ByHours has raised $3.6 million in funding. It provides hotel stays in 3-hour increments.
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Digital Viscosity
February 18, 2015 9:22 AM
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Major chains, such as Marriott, are creating specialized ceremonies for a potentially lucrative demographic.
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Digital Viscosity
February 9, 2015 11:33 AM
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A new study of Hispanic travelers provides insights into a market with huge potential for travel agents. Hispanics travel more internationally, spend more when traveling in the U.S., and are more apt to use an agent or tour operator.
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Digital Viscosity
February 9, 2015 11:29 AM
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2015 is positioned to be a good year for travel in the U.S. But keeping an eye to key influences that can swing performance one way or another for a destination can make the difference between a good year and a great year. Europe Travel Slowing – Some Segments Hold There...
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Digital Viscosity
February 6, 2015 9:47 AM
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COLUMN | An important competitor has been eliminated, which means consumers have fewer choices.
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Digital Viscosity
January 27, 2015 10:03 AM
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Earlier this month we launched our first ever magazine, “Megatrends Defining Travel in 2015“, where we identify the global trends in travel in 2015 and bey
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Digital Viscosity
January 27, 2015 10:02 AM
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EyeforTravel�s Mobile strategies conference for the travel industry held at Mobile World Congress 2015 in Barcelona
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