Digital Collaboration and the 21st C.

With new tech-enabled features, the store of the future will be able to provide a more frictionless and personalized experience that meaningfully engages shoppers. The following infographic visualizes the expected 2030 in-store journey for a customer named Rachel. Here are some of the technologies and innovations that will impact each step of her shopping experience.

The challenge of search and recommending products online is increasingly being solved with data science as e-tailers compete on personalisation. New e-commerce platform Psykhe makes recommendations based on personality traits by identifying both the user and the products; its models can assign products a “personality profile”, informed by traits such as openness or neuroticism, in addition to traditional details, without human input. Resale platform Rebag has developed a universal taxonomy for designer handbags to better appraise products. And Facebook recently unveiled GrokNet, a tool that automatically identifies and describes items in pictures to help people sell items on its marketplace.

Organizations should first consider how the behind-the-scenes logistics of their “Full Service 2.0” offering will be best facilitated by advances in technology. Ride-sharing services could provide a chauffeur-like experience by modifying their algorithms to allow a user to request trips with the same driver instead of the first available car. Hotels may accelerate the introduction of robots to handle room deliveries or other in-room services in a socially distant manner. Technology gives organizations new options to address the previously high costs of high-touch, full-service models or the uncertainties around service and delivery times that turned away consumers from these services.

In a move its competitors will soon regret, Walmart locks down a deal with Shopify that could set Walmart apart for years to come.

Integration, Speed To Insights, And Real-Time Decisioning Matter Most For Orchestration

Vendors that take a technology-agnostic approach to integration can deliver insights at speed across all permutations of journeys. They also have a proven track record in real-time decisioning across a wide variety of systems and can help companies drive business results and CX differentiation.

By providing retailers with real-time, accurate, and consistent data on OOS, they’re able to manage inventory successfully— including reducing costs—while improving in-store efficiencies. Our robots scan every aisle daily, providing employees prioritized tasks that allow them to take immediate action to reorder or restock based on velocity, department, promotion and more.
Bossa Nova enables retailers with precise granular data like persistent OOS in specific departments, and items with consecutive OOS days, triggering automatic reordering where necessary

Chinese startup UDI deploys self-driving vans to deliver food to lockdown areas. To do that, the startup has hired 100 employees and is preparing to put its assembly line into high gear in the next several months. “I’m not saying we solved all the problems,” Professor Liu says, citing system integration and cost as the biggest challenges. “Can we do better? Yes, it can always be better.”Click here to edit the content

A recap of the Top 100 fastest growing & declining categories in March 2020 vs. March 2019

Why Technology is Core to the Evolving Retail Landscape



Data and analytics are key to any retail strategy, but what’s the best way to deploy these insights with digital signage? Samsung’s Harry Patz explains how retailers can create actionable insights from customer data. Credit Samsung Busin

Yes, the internet has changed the way we shop. But taken together, other factors have caused greater harm to traditional retail stores, an economist says.

When Google researchers presented a deep bidirectional Transformer model that addresses 11 NLP tasks and surpassed even human performance in the challenging area of question answering, it was seen as a game-changer in NLP/NLU.

Estonia has digitized 99 percent of its public services and persistently achieves one of the highest ratings of trust in government in the EU.

The report is based on an analysis of aggregate and anonymous data via Adobe Analytics. The DEI is powered by Adobe Analytics, which analyzes 1 trillion visits to retail sites and over 100 million SKUs. Adobe Analytics measures transactions at 80 of the top 100** retailers on the web in the U.S. Companion research based on a survey of 1,000 U.S. consumers (18 years or older) fielded between June 30th through July 6, 2020.

Insights from 17 of today's biggest marketplaces, including Airbnb, DoorDash, Thumbtack, Etsy, Uber and many more

Learn how you can combine the power and data across a single cable to reduce cabling, improve safety, and simplify installation.

The trends in this report — while buttressed by data and evidence — are meant to shake our faith in steady trend lines. They point to areas where conditions are ripe for discontinuity and disruption. This report asks us, in effect, to “watch these spaces,” and expect to see surprises and opportunities. In that spirit, here are 14 tech trends that deserve close attention in the first year of the 2020s

Aura connects to the existing cameras of the location you want to monitor. Thanks to a plug and play installation, Aura will be functioning almost instantly; while the results will be available in the next 24 hr. Besides the general demographic information such as age, (7 range are provided) and gender; Aura can, as well, help to monitor what the customer is doing. The latter is possible by providing: Footfall, Area dwell times, Heatmaps, Service wait times. 

In January, everyone was online, and probably willing to try anything online. Now we don’t have a choice - we’re shut indoors for weeks or months. What does that means for work? Ecommerce? Health and education? And the people left behind?

While we stay on top of this developing situation, we invite you to join this weekly webinar series to understand the latest COVID-19 threats, implications, and best practices for retailers and brands in North America.

Our ranking of the top consumer marketplace startups and private companies. Who's capturing the most dollars? Who's growing the fastest? What's trending?

2019 has been a banner year for beauty tech. See what tech-backed cosmetics brands will continue to transform and disrupt the sector in 2020 and beyond.