Digital Collaboration and the 21st C.

This is Data Privacy Weekend and I recommend you take time this Sunday morning to read through the actions in this blog post and put at least once in practice right now - my recommendation is #4

"Both B2C and B2B companies are in an arms race to develop innovative user experiences, expand distribution, and capture new sources of monetization. Digital leaders are discovering that their future depends not just on what their own companies can do, but on the capabilities, functions, channels, and insights they can tap by partnering with others."

Do you agree?

Rule 1. Never innovate alone. 

Rule 2. Understand that no single company has a lock on user preferences. 

Rule 3. Focus first on a great user experience, not the value exchange.

Rule 4. Strike the right balance between scale and customization.

Rule 5. Treat your partnership like your business.

Is your company open to partnership?

2015 Internet trend. Main slides + link to the full report.

To be read

Mary Meeker provides great insight into Internet Trends every year, and those trends relate directly to customer expectations and Customer Experience (CX).