Devops for Growth

For procurement, the effectiveness and measurement of operating model value will no longer be linked to only “how much have you saved?”  Feedback from suppliers, customers and other stakeholders will address how they “feel” about procurement and the services provided.  An agile operating model will tie it all together and includes areas like:

• Structure - procurement’s role, size, shape, automation, and delivery model; the procurement organization structure will be lean, right-sized, and focused on higher-value services
• Decisions - methods, decision-making, and governance; strong continued importance on simplifying the governance and decision authority frameworks with cross-functional alignment
• Culture - behaviors within the organization; more proactive focus on defining the right culture needed to support the procurement strategy and sustain long-term value
• Capacity for change - ability to undertake and manage changes; continuous improvement, Kaizen, innovation, and future proofing to be agile and continuously improve
• Performance management - process and measurement of organizational performance; procurement effectiveness at the enterprise level will be a key indicator for success along with clear line of sight into what drives value for the organization
• Leadership - strategic, direction, support, and communication; cross-functional and cross-business unit leadership involvement will be more prominent; procurement leadership sets the stage, and drives accountability.