Devops for Growth

Part I: Fostering Change. Examine the principles of small-batch thinking, user-centric design, and shifting from functional teams to product teams.
Part II: Cloud Native Cookbook for Leadership. Apply those principles across your organization, from creating and communicating your strategy through building your pipeline and choosing the right cloud platform.

Table of Contents

1. Management and Organizational Behavior
2. Individual and Cultural Differences
3. Perception and Job Attitudes
4. Learning and Reinforcement
5. Diversity in Organizations
6. Perception and Managerial Decision Making
7. Work Motivation for Performance
8. Performance Appraisal and Rewards
9. Group and Intergroup Relations
10. Understanding and Managing Work Teams
11. Communication
12. Leadership
13. Organizational Power and Politics
14. Conflict and Negotiations
15. External and Internal Organizational Environments and Corporate Culture
16. Organizational Structure and Change
17. Human Resource Management
18. Stress and Well Being
19. Entrepreneurship

Ce guide gratuit, rédigé par des praticiens expérimentés, vous aidera à démarrer la mise en œuvre de trois techniques lean fondamentales pour améliorer vos pratiques agiles :

identifier plus finement les développements nécessaires pour résoudre vraiment le problème de vos clients ;
créer un environnement visuel qui emmène toute votre équipe dans l'amélioration continue ;
trouver les améliorations qui font la différence, par une démarche structurée de résolution des problèmes.

Chaque pratique est illustrée d'exemples concrets, et accompagnée d'une checklist pour démarrer du bon pied.

Alors qu'attendez-vous ?

The 3-Circle model was developed over the past several years, initially in strategic planning for a university graduate program and in an executive MBA course designed to integrate the concepts of marketing and competitive strategy. Over the course of time, the 3-Circle model has been successfully used by hundreds of organizations throughout the world in establishing and growing their market positions. Many of the case examples in this book demonstrating applications of the 3-Circle model applications are from executives who have attended executive education training at the University of Notre Dame.

The development of competitive strategy is difficult because there are a lot of moving parts, as well as hundreds of frameworks, that might potentially guide the effort. Executives appreciate how the 3-Circle model simplifies the integration of customer, firm, and competitor analysis to generate growth strategies. It also provides a common language and process for understanding and explaining competitive advantage and for identifying profitable growth strategy.

Table of Contents

Chapter 1: Introduction to Communication Studies
Chapter 2: Communication and Perception
Chapter 3: Verbal Communication
Chapter 4: Nonverbal Communication
Chapter 5: Listening
Chapter 6: Interpersonal Communication Processes
Chapter 7: Communication in Relationships
Chapter 8: Culture and Communication
Chapter 9: Preparing a Speech
Chapter 10: Delivering a Speech
Chapter 11: Informative and Persuasive Speaking
Chapter 12: Public Speaking in Various Contexts
Chapter 13: Small Group Communication
Chapter 14: Leadership, Roles, and Problem Solving in Groups
Chapter 15: Media, Technology, and Communication
Chapter 16: New Media and Communication

Table of Contents

1. Project Management Foundations: Principles and Practices
2. Strategy, Project Selection, and Portfolio Management
3. Project Initiation, Scope, and Structure
4. Procurement
5. Team Formation, Team Management, and Project Leadership
6. Project Planning
7. Project Scheduling
8. Managing Project Risks
9. Managing Project Value, Budgets, and Costs
10. Allocating and Managing Constrained Resources
11. Project Monitoring, Analytics, and Control
12. Critical Project Management Skill: Negotiation
13. Project Closure and Audits
14. Personal and Organizational Project Management Growth
15. Putting It All Together

Table of Contents

Chapter 1: Introduction to Message Processing
Chapter 2: Foundational Concepts
Chapter 3: Media
Chapter 4: Communicative Codes
Chapter 5: Traditional Models of Human Communication
Chapter 6: The Inferential Model of Human Communication

As part of our own product development at Delibr, we interviewed over 300 Product Managers to understand how they work and collaborate around feature development, what problems they face, and the many approaches to solving those problems.

Principles of Marketing teaches the experience and process of actually doing marketing – not just the vocabulary. It carries five dominant themes throughout in order to expose students to marketing in today's environment:

Service dominant logic — This textbook employs the term "offering" instead of the more traditional First "P" — product. That is because consumers don't sacrifice value when alternating between a product and a service. They are evaluating the entire experience, whether they interact with a product, a service, or a combination. So the fundamental focus is providing value throughout the value chain, whether that value chain encompasses a product, service, or both.

Sustainability — Increasingly, companies are interested in the impact they are having on their local community as well as the overall environment. This is often referred to as the "triple bottom line" of financial, social, and environment performance.

Ethics and social responsibility — Following on the sustainability notion is the broader importance of ethics and social responsibility in creating successful organizations. The authors make consistent references to ethical situations throughout chapter coverage, and end of chapter material in most chapters will encompass ethical situations.

Global coverage — the authors deliberately entitled Chapter 1 "What is Marketing?" Whether it is today's price of gasoline, the current U.S. presidential race, or Midwestern U.S. farming, almost every industry and company needs strong global awareness. And today's marketing professionals must understand the world in which they and their companies operate.

Metrics — Firms today have the potential to gather more information than ever before about their current and potential customers. That information gathering can be costly, but it can also be very revealing. With the potential to capture so much more detail about micro transactions, firms should now be more able to answer "well, what this marketing strategy really worth it?" And "what is the marketing ROI?" And finally, "what is this customer or set of customers worth to us over their lifetime?"

First, the authors incorporate the use of technology and e-business as a way to gain competitive advantage over larger rivals. Technology is omnipresent in today's business world. Small business must use it to its advantage. We provide practical discussions and examples of how a small business can use these technologies without having extensive expertise or expenditures.

Second, they explicitly acknowledge the constant need to examine how decisions affect cash flow by incorporating cash flow impact content in several chapters. As the life blood of all organizations, cash flow implications must be a factor in all business decision-making.

Third, they recognize the need to clearly identify sources of customer value and bring that understanding to every decision. Decisions that do not add to customer value should be seriously reconsidered.

Small Business Management in 21st Century boasts a new feature called Disaster Watch scenarios. Few texts cover, in any detail, some of the major hazards that small business managers face. Disaster Watch scenarios, included in most chapters, cover topics that include financing, bankers, creditors, employees, customers who don't pay, economic downturns, and marketing mistakes.

Welcome to the textbook for Engineering Technical Communications courses at The Ohio State University. Our aim in writing this textbook was to create a resource specifically focused on and applicable to the kinds of communication skills most beneficial to the students who take our courses. Therefore, this textbook focuses on developing both technical and professional communication skills and will help readers practice strategies for critically analyzing audiences and contexts, real-world applications of rhetorical principles, and skills for producing documents (reports, proposals, instructions), presentations, videos, and wide variety of other professional communications.

Product leaders from over 20 companies share what it takes to build truly excellent products in Productboard’s new eBook, “The Path to Product Excellence.”

Learn product management best practices from leading tech companies to develop the products that customers want.

The Power of Selling is the perfect textbook to teach students about the proven process of selling. More important, it teaches students how to apply the tenets of selling to how to sell themselves and get the job they want, with the same process professional sales people learn (or brush up) on their own selling skills.

What makes someone successful in sales? Are great sales people born or made? Is there one magic selling process, or does the process change based on the business‚ or the customer? How can the selling process really come alive for students in the classroom? How do students learn how to sell for life, not just for a course? The Power of Selling by Kim Richmond answers these questions and makes the principles of selling come alive.

Kim looks at the topic of selling through a different lens, and provides inspiration and ideas. The Power of Selling provides an exciting and interactive experience for both professors and students through the use of 4 unique elements:

1. Content The content is based on the core selling tenets so instructors will find the familiar principles of selling. In addition, the impact of Sales 2.0 is addressed at every stage including how to use interactive tools such as Twitter, LinkedIn, Facebook, blogs, and wikis effectively.

2. Selling U: The last section of each chapter is called Selling U. It applies the concepts covered in the chapter to a student's job search. Selling U topics include how to think about yourself as a brand, how to create a powerful cover letter and resume, how to create your personal elevator pitch, how to use networking and informational interviews to get the word out about your brand, how to prepare and dress for an interview, and how to negotiate and accept the right job offer. What makes The Power of Selling different is that Selling U is integrated into every chapter, which makes this text the ultimate guide to selling yourself.

3. Video Resources:Videos are used throughout the book. Additional videos that are not included in the text are available for instructor use. Here are videos that are available:

… Video Ride-alongs — One of the best ways to learn about sales is by going on ride-alongs. So every chapter starts with an exclusive feature called a Video Ride-along. These short videos feature seven different sales professionals — one that starts each chapter. Each one talks about how he or she applies one of the key concepts covered in the chapter in their job. These videos are designed to be ”virtual ride-alongs“ so the students can actually feel as though they are getting insights first hand from selling professionals.

… Over 50 videos are included featuring the sales professionals who are highlighted in the Video Ride-alongs. About half of the videos are used in the textbook. The balance are available for instructor use. Several are included in Video Learning Segments (see below). These videos are excellent resources for use in the classroom, exercises, and assignments.

… Video Learning Segments In addition to the traditional supplements of Instructor Manual, PowerPoints, and Test Bank, there are also Video Learning Segments. These are PowerPoint slides embedded with videos designed to supplement the course PowerPoints and focus on one concept, like an ethical dilemma, pre-call preparation, or effective presentations, how to use email effectively. Each segment includes slides, videos, discussion questions, or exercises.

4. The Power of Selling LinkedIn Group.
This group was created on LinkedIn.com expressly as a resource for the faculty and students who use this textbook. The group includes sales professionals from across the country and from different industries. This is a great tool for faculty and students alike to network, participate in discussions, ask questions, and connect with ”real world“ selling professionals.

Kim Richmond's The Power of Selling is a fresh, interactive, and applied textbook intended for all introductory and sales, selling and salesmanship courses. If you're ready to prepare your ”students of selling“ for all that lies ahead in their professional career—you're ready for this book. Check it out.