Devops for Growth

What Does a Facilitator Do?

To facilitate an event well, you must first understand the group's desired outcome, and the background and context of the meeting or event. The bulk of your responsibility is then to:

Design and plan the group process, and select the tools that best help the group progress towards that outcome.
Guide and control the group process to ensure that:
There is effective participation.
Participants achieve a mutual understanding.
Their contributions are considered and included in the ideas, solutions or decisions that emerge.
Participants take shared responsibility for the outcome.
Ensure that outcomes, actions and questions are properly recorded and actioned, and appropriately dealt with afterwards.

We look in more detail at most important of these areas below.