Why does HR Need Decision Intelligence?
HR is a dynamic and strategic function in today’s business landscape. The decisions in HR significantly influence the future of business organizations, implying the importance of thoughtful decision-making. With the right support from decision intelligence, HR decisions can increase operational efficiencies for organizations on multiple levels.
If there’s any place in the enterprise where AI needs “human in the loop” and decisions must include human factors it’s HR. Decision Intelligence integrates AI into a decision framework that includes the “soft factors”—those aspects of a decision-making process that are hard to measure and/or relate to, psychological factors like morale, empathy, customer satisfaction, or happiness. Soft factors are often the most influential on an organization’s success yet are systematically ignored.