"Staffers need to be well versed with processes, technology and customer service challenges, before the post-Christmas craziness arrives ..."
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consumer psychology
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+8 today
Real-life consumer psychology – with a touch of technology
Curated by
Leona Ungerer
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Scoop.it!
"Financial institutions are pushing the envelope of video banking, with high-def, 3D technology and theater-quality surround sound systems..." 
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Scoop.it!
"To be a predator, Forrester says, you must be skilled in 15 technologies across four categories: systems of engagement, systems of automation, systems of insight, and systems of record. Click through the slideshow to learn more ..."
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