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Scoop.it!
"I recently read an interesting article in Harvard Business Review by Niraj Dawar, that outlined how the rise of voice-led AI platforms is a game changer for marketing as we know it.The premise of the argument is that because AI platforms and ‘personal assistants,’ such as Alexa, Cortana and Siri,..." 
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Scoop.it!
"Developing an omnichannel customer experience is challenging, but it’s where the biggest opportunities lie for retailers ..."
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