Researchers examine effect of return policies on consumer behavior - News Center - The University of Texas at Dallas | consumer psychology | Scoop.it
From www.utdallas.edu - January 17, 2016 1:51 AM

"In 2014, product returns totaled about $280 million across all U.S. retailers. New research from UT Dallas examined existing studies on return policies to quantify the policies’ effect on consumers’ purchase and return behavior ..."

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