"One third of consumers worry that they have made the wrong decision after buying a product, especially a major purchase where the typical buying cycle is measured in years, according to new research ..."
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sostika rai's curator insight,
September 14, 2017 2:46 PM
This article talks about the theory of cognitive dissonance. also about how furthermore, Festinger showed that people will actively avoid situations or information that might challenged those beliefs and values in order to avoid dissonance. |