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A social business is not a marketing strategy or a technology roadmap but rather a way or philosophy of how business could be done differently…in a much more human manner.
Via Daniel Watson
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Business Improvement and Social media
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COMMUNITY component in eBusiness Strategy and UX design.
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Many businesses leap into the social media world without sufficient planning or a real understanding of what they want to achieve. This is a handy reminder of the basics that should be considered before and during your social media launch.