"Every leader is guilty of having used email rather than talking to someone in person. "
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"We’ve all done it: Every leader is guilty of having used email rather than talking to someone in person. When I worked in a corporate office, it was commonplace to send emails to team members whose offices were only a short distance down the hall.
"That’s because email is easier and faster than having a conversation. And, as an added bonus, there’s a record of the transaction (just in case you need proof later on). The problem, however, is when leaders use email in place of face-to-face communication more often than they should."