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Challenges of Distance Training
Here are some challenges of conducting a training session over the internet.
Technology setup
It always seems to take a lot of time to get set up and working, often without achieving high-quality communication channels. That is, unless you have access to very expensive services. And even that can be troublesome.
Lack of body language – total and/or facial expressions
As a trainer, I rely on body language for feedback on what is working and what is not. It is much harder to get when the bodies are reduced to small, incomplete pictures and sound information is reduced.
Language and cultural differences
These are pretty universal these days in my field (IT) anyway, but these gaps are definitely easier to bridge when you are in the same room with people.
Time zone differences
Try being at your best when you are working very late to accomodate the work day far away, or expecting the best from people who are matching your preferred time.
Lack of feedback
Distance training tends to be very one-way. Pacing is difficult. Participants are reluctant to interrupt.
Lack of interaction
Distance training tends to be very directed. People are less likely to ask for clarification.
Reluctance to speak/lack of safe environment (who is in the room?)
If you, the trainer, are not physically present and in control of the room, you do not know who else is present.
One-way communication – participant phones are muted
The mute button is a dangerous tool. Anyone who has done remote conferencing knows this. It can be divisive.
