21st Century Public Relations

Excerpt...

So, what kind of content gets remembered the best?

-- >  Something that makes an association to what the audience member already has in his memory.

-- >  Something that provides multiple ways of understanding a topic (multiple neural pathways), preferably through story, illustration, and anecdote.

-- >  Something unusual that isn’t so similar that it falls into the “I’ve seen this before” rote memory which can’t differentiate well. Good designers sometimes make the mistake of making everything look “similar” for visual branding purposes, not realizing they hurt the ability of some to differentiate among their content. Copycats also do themselves no favors for this same reason.

-- >  Something that doesn’t require long-term memory to grasp, i.e. isn’t so complex or long that they forget what they’ve read at the beginning. When we’re reading, we’re functioning on short-term memory. It’s easy to forget things. Blogger A.J. Kohn even suggests our infographics are getting too complex.

 

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Digest...

1. Run Emotional Ideas

Studies have shown emotional and psychological appeals resonate more with consumers than feature and function appeals. In advertising copy, benefits--which often have a psychological component--generally outsell features.

 

2. Highlight Your Flaws

It’s no secret that consumers tend to doubt marketing claims--for good reasons. Many simply aren’t credible. One way to raise credibility is to point out your product’s shortcomings.

 

3. Reposition Your Competition

In Positioning: The Battle for Your Mind, Al Ries and Jack Trout delve into the limited slots consumers have in their brain for products and services, and the importance of positioning one’s business in the ideal slot. They also write about repositioning--changing the position a business occupies in consumers’ minds.

 

4. Promote Exclusivity

Near the top of Maslow’s hierarchy of needs pyramid sits self-esteem. People want to feel important; like they’re part of an exclusive group. That’s why advertising copy sometimes says: “We’re not for everyone.”

 

5. Introduce Fear, Uncertainty, and Doubt

Fear, uncertainty, and doubt, or FUD, is often used legitimately by businesses and organizations to make consumers stop, think, and change their behavior. FUD is so powerful that it’s capable of nuking the competition.

 

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Via Marteq