14/07/2015

European Schoolnet and Cisco release the first ever report exploring the context, duties, challenges and training needs of ICT Administrators in schools. This report is intended to raise awareness of the challenges and needs of this community of school IT Administrators, and to initiate a dialogue amongst public and private sector organizations to find solutions.


Across Europe, and for many years now, governments, significant investments in ICT connectivity, equipment and services in order to make digital age teaching and learning a reality for young people, and to equip them with the competences needed to thrive in the 21st century. The people in schools who are responsible for maintaining and upgrading the technological infrastructure occupy an increasingly vital role in ensuring that this investment pays dividends, and deserve support to fulfill this mission.

An IT Administrator – in some countries known as the network manager, systems coordinator or IT manager – is the person in the school who oversees the technical development and implementation of IT, for example administering the network, managing devices in the school, addressing security issues and providing technical support to teachers. It is distinct from the ICT coordinator or e-learning manager who has a more  pedagogical role.
 

That is why European Schoolnet has worked in partnership with Cisco- with its experience in the Cisco Networking Academy Program - to explore the context, duties, challenges and training needs of IT Administrators in schools.