Why Pope Francis Is So Effective: 8 Lessons for Every Leader | Writing about Life in the digital age | Scoop.it

Pope Francis has approval ratings any leader could envy: 88 percent of American Catholics think he's doing a good job, and nearly three quarters of Americans in general view him with favor. What is he doing right?


To answer that question, business author Jeffrey A. Krames examined His Holiness's approach from a leadership perspective, and the result is Lead with Humility: 12 Leadership Lessons from Pope Francis. Though a non-Catholic, Krames was inspired to write about the pontiff because he is the child of Holocaust survivors, he explains. "When I saw Pope Francis, I thought he was the anti-Hitler."

Here are some practices that make Pope Francis so effective--and that any business leader could use:

1. Reach out to non-customers.

Via The Learning Factor