Managed IT Thought Leadership
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Managing Millennials: Clarifying Job Expectations to Retain More Talent 

Managing Millennials: Clarifying Job Expectations to Retain More Talent  | Managed IT Thought Leadership | Scoop.it
Millennials represent the largest share of the U.S. labor market, yet many are expected to leave their current company within the next few years. Why?
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What's behind this mass exodus of the younger generation, and how can business owners or managers incentivize the younger generation of workers to stay? It's time we learn the truth about Millennials, their career preferences and how they define company culture.
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Three Things Every MSP Website Should Have: The Weekly Byte [VIDEO]

You'll want to make sure these three elements are on your MSP website--tune in to this episode of The Weekly Byte today!
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A great MSP website can drive valuable leads into your sales pipeline and generate a steady stream of prospects for you to engage with—if you’ve got the right content and layout.
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6 Important OS Hardening Steps to Protect Your Clients

6 Important OS Hardening Steps to Protect Your Clients | Managed IT Thought Leadership | Scoop.it
One way to protect your clients from cybersecurity threats is to harden their operating systems. Here are 6 important steps to implement.
Continuums insight:
According to the 2016 Duo Trusted Access Report, fifty-three percent of Mac OS users are running either the fully patched, latest version of OS X, or the previous version, compared to thirty-five percent of Windows users on Windows 10 and 8.1. That means the majority of these operating systems are outdated.
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4 Benefits of BDR Powered by Continuous Data Protection

4 Benefits of BDR Powered by Continuous Data Protection | Managed IT Thought Leadership | Scoop.it
Continuous Data Protection (CDP) is a cost-effective and resource-efficient alternative to traditional backups. Here are four benefits to using it.
Continuums insight:
There’s no denying the importance of effective backup and data protection technology in today’s IT landscape. Ensuring that customer information is properly protected – and accessible at all times – is an absolute necessity.
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Growing Revenue by Adding New Clients: Paul Chisholm Keynote Part 2

Growing Revenue by Adding New Clients: Paul Chisholm Keynote Part 2 | Managed IT Thought Leadership | Scoop.it
In this second part of Paul Chisholm’s keynote recap, we’ll discuss how adding new clients is an essential part of growing your revenue and MSP business.
Continuums insight:
If you didn't get the chance to attend Paul Chisholm's Keynote at Navigate 2016, we're continuing our two-part recap of his session.
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3 Key Elements to Building a Successful MSP Business

3 Key Elements to Building a Successful MSP Business | Managed IT Thought Leadership | Scoop.it
Looking to grow your MSP business? In this post, we go over the three essential elements to making your business successful: people, process and technology!
Continuums insight:
If you want to strengthen and grow your MSP business, focus on enhancing these key areas.
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4 Essentials MSPs Forget When Disaster Recovery Testing

4 Essentials MSPs Forget When Disaster Recovery Testing | Managed IT Thought Leadership | Scoop.it
To capitalize on the advantages of disaster recovery (DR) testing, follow these four best practices when adding this service to your IT portfolio.
Continuums insight:
By now, most MSPs recognize that offering backup is table stakes. Your clients can receive this service from any number of your competitors. In order to stand out and increase monthly recurring revenue (MRR), focus on the disaster recovery (DR) aspect of backup and disaster recovery (BDR). Offer your clients DR testing!
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Mirai: The IoT Botnet Malware Behind Recent DDoS Attacks

Mirai: The IoT Botnet Malware Behind Recent DDoS Attacks | Managed IT Thought Leadership | Scoop.it
Recently, the source code for the Internet of Things (IoT) botnet malware used to launch DDoS attacks, Mirai, was released on hack forums. Here's how it works.
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Mirai: The IoT Botnet Malware Behind Recent DDoS Attacks
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Measure, Track and Improve Your Operational Efficiency

Measure, Track and Improve Your Operational Efficiency | Managed IT Thought Leadership | Scoop.it
To improve your operations, you first need to be measuring their success. Todd Kane of Evolved Management Consulting talks to Nate Teplow and Joe Tavano on a few best practices to help get you started.
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On this episode of MSP Radio, Nate and Joe speak with Todd Kane, President of Evolved Management Consulting, on how to improve your operational efficiency through better measurement and tracking.
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Are SMBs Prepared to Mitigate Cybersecurity Risks? [CHART]

Need help building your MSP sales presentation? Consider using this chart to show clients how your managed services can help them mitigate cybersecurity risks!
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Are SMBs Prepared to Mitigate Cybersecurity Risks?
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Three Free Tools MSPs Can Use to Improve Website Visibility & SEO: The Weekly Byte [VIDEO]

Explore how to improve your website's SEO and Google ranking with three free tools in this episode of The Weekly Byte!
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Lear how to improve website visibility and search engine optimization on this episode of The Weekly Byte!
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MSP Radio: Navigate 2016 Live Show

This can't-miss episode of MSP Radio features Nate and Joe live from the floor of Navigate 2016, where they interview Continuum partners and special guests!
Continuums insight:
This episode of MSP Radio was recorded live at Navigate 2016 and set a show record for number of guests interviewed! Take a listen for some great stories, tips and advice from the event!
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4 Tools Designed to Prevent Screen Fatigue & Boost Employee Productivity

4 Tools Designed to Prevent Screen Fatigue & Boost Employee Productivity | Managed IT Thought Leadership | Scoop.it
Do your prospects and clients spend too much time in front of their screens? These apps and extensions will help fight screen fatigue and boost productivity!
Continuums insight:
Most if not all of us spend too much time in front of a screen. Televisions, smartphones, laptops – we are surrounded by screen, after screen, after screen. As a result, our relationship with technology can be bittersweet. As awesome as it is to have all of the information we ever needed right at our fingertips, our health and productivity depend on our ability to unplug.
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Are Outdated Browsers Leaving Businesses Vulnerable? [CHART]

Do your clients struggle with proper patch management? Download this stat to show them how partnering with an MSP like you can help avoid vulnerabilities!
Continuums insight:
In our latest chart, we reveal the percentage of users running outdated browsers.
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How We Generate and Retain Business Through Wine Mixers

How We Generate and Retain Business Through Wine Mixers | Managed IT Thought Leadership | Scoop.it
Our business wine mixers have helped us land new business, strengthen relationships with existing clients and build market awareness. Want to know our secret?
Continuums insight:
In-person events allow you to break down barriers, make eye contact with someone and shake their hand.
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Which RAID Setups are Most Compatible with Your Backup Solution?

Which RAID Setups are Most Compatible with Your Backup Solution? | Managed IT Thought Leadership | Scoop.it
What is the best RAID to use with your backup solution? We weigh in on why RAID 10 is preferred over RAID 5 for Continuity247, our BDR platform.
Continuums insight:
One of the more technical features of Continuity247® is the flexibility it affords in terms of RAID options for its backup appliance.
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11 Ongoing, Tedious Backup Tasks Your Techs Are Sick of

What does it take to fully manage backup and disaster recovery? The typical BDR tech can be responsible for any of the following low-level maintenance work:
Continuums insight:
How much time do your technicians spend managing backups for each client?
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Pricing Managed Services the Right Way

Pricing Managed Services the Right Way | Managed IT Thought Leadership | Scoop.it
When pricing your managed IT services, keep the following considerations and pricing influencers in mind to grow your profitability!
Continuums insight:
Developing an effective and complete marketing strategy for your business is never a simple task. The first place to start is with the Marketing Mix, otherwise known as The Four P’s of Marketing: Product, Promotion, Place and Price.
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Five Spooky Cybersecurity Statistics to Share with Prospects: The Weekly Byte [VIDEO]

Check out these five spooky cybersecurity statistics that you can share with prospects to help build the case for your services!
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Happy Halloween! Check out these spooky cybersecurity tips to share with your clients!
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What Does Marketing Look Like for MSPs Today?

At the Grow Your Business Hub at Navigate 2016, MSPs and Continuum team members came together to look ahead to what's needed to get to the next level.
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What Does Marketing Look Like for MSPs Today?
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Three Ways MSPs Can Drive New Business Using Social Media: The Weekly Byte [VIDEO]

Discover how to drive new leads and win business using social media in this episode of The Weekly Byte!
Continuums insight:
Social media platforms like Facebook, Twitter and LinkedIn offer MSPs great opportunities to engage with prospects, uncover potential leads and generate new business. In this episode of The Weekly Byte, we explore three ways IT providers can leverage social media to drive new business!
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4 New Encrypting Ransomware Variants to Watch Out for

4 New Encrypting Ransomware Variants to Watch Out for | Managed IT Thought Leadership | Scoop.it
In our recent webinar, Crypto Ransomware - The Who, What, Why and How, Webroot's Tyler Moffit examined these four new encrypting ransomware variants.
Continuums insight:
4 New Encrypting Ransomware Variants to Watch Out for
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How to Calculate the Cost of Downtime for Your Clients

Downtime is costly for your clients. Find out how to calculate the cost of downtime so that you can demonstrate the value of your BDR services.
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How can you help your clients truly understand how downtime hurts their business?
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2 Performance Concepts to Add to Your Managed Services Vocab

Here are two performance concepts that you can use when measuring the financial stability and long-term health of your managed services business.
Continuums insight:
HTG utilizes SLI to track their members' performance according to several benchmarks and then offers recommendations on how to improve it. Here are two performance concepts used by SLI that you can apply when measuring the financial stability of your managed services business.
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The Top 5 MSP Blog Posts of September 2016

This month's roundup of top MSP blog posts includes inbound marketing best practices, how to sell your managed IT services, MSP pricing and much more!
Continuums insight:
Autumn is officially in full swing! But before we break out the Halloween decorations, let’s take a look back at the MSP blog posts you couldn’t get enough of this past month!
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