The New Reality of Work
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How Smart, Connected Products Are Transforming Companies

How Smart, Connected Products Are Transforming Companies | The New Reality of Work | Scoop.it

The evolution of products into intelligent, connected devices—which are increasingly embedded in broader systems—is radically reshaping companies and competition.

 

Smart thermostats control a growing array of home devices, transmitting data about their use back to manufacturers. Intelligent, networked industrial machines autonomously coordinate and optimize work. Cars stream data about their operation, location, and environment to their makers and receive software upgrades that enhance their performance or head off problems before they occur. Products continue to evolve long after entering service. The relationship a firm has with its products—and with its customers—is becoming continuous and open-ended.

 

In our previous HBR article, “How Smart, Connected Products Are Transforming Competition” (November 2014), we examined the implications external to the firm, looking in detail at how smart, connected products affect rivalry, industry structure, industry boundaries, and strategy. In this article we’ll explore their internal implications: how the nature of smart, connected products substantially changes the work of virtually every function within the manufacturing firm. The core functions—product development, IT, manufacturing, logistics, marketing, sales, and after-sale service—are being redefined, and the intensity of coordination among them is increasing. Entirely new functions are emerging, including those to manage the staggering quantities of data now available. All of this has major implications for the classic organizational structure of manufacturers. What is under way is perhaps the most substantial change in the manufacturing firm since the Second Industrial Revolution, more than a century ago.

 

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The New Reality of Work
The future of work is already here; it’s just not evenly distributed
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How the Covid-19 crisis is once again reinventing the way we work 

How the Covid-19 crisis is once again reinventing the way we work  | The New Reality of Work | Scoop.it

The Covid-19 pandemic is an unprecedented, global health crisis which has had a swift and devastating impact on the economy and labour market. The various containment measures adopted around the world have affected not only supply – the production of goods and services, but also demand - consumption and investment, threatening businesses’ viability and putting millions into unemployment.

The post-Covid-19 world of work could be one where remote work forms an integral part of regular work practice. It may not necessarily be a solitary experience either, as workers have easier access to collaborative spaces - whether they are virtual coffee breaks, physical coworking places or annual corporates retreats. It could be a world where managers empower their employees, trusting them to reach their goals and offering them the flexibility to manage their time and workload in line with their personal commitments. It could be a world where leaders build-in the adaptability and resilience needed to face future shocks. This crisis is certainly not the first, nor will it be the last. However, it presents a whole new opportunity to reinvent the world of work.

 

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Is work overrated?

Is work overrated? | The New Reality of Work | Scoop.it
Although human beings have hardly changed in 200,000 years of evolution, our relationship with work has undergone profound changes, even during the last century.

Jobs have grown in complexity, careers have become less predictable, and talent has become multidimensional, harder to judge, find, and retain. In the scope of just a few generations, we have transitioned from a world where most opportunities were constrained by people’s political capital (who you know, connections, social class), to one where first intellectual capital (what you know, hard skills, credentials), then psychological capital (who you are, personality, values, soft skills) have more of an impact on success. Clearly, these changes have created new challenges for workers, as well as society.

Regardless of skill level, workers are under pressure to develop new skills in order to remain employable in the face of growing global competition and the threat of AI and automation. Technological advances and innovations have not yet resulted in any clear productivity gains, and many people are working more to deliver similar levels of output. Disproportionate demand for rare skills continues to exacerbate economic inequality, while most salaries fail to keep up with inflation and the cost of living. If and when the pandemic finally ends, these new challenges for workers are more likely to intensify than disappear. And yet, there are some visible improvements, and much progress, around how we work.
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Adecco CEO Alain Dehaze Shares His Insights On The Future Of Work And The ‘Great Reevaluation’

Adecco CEO Alain Dehaze Shares His Insights On The Future Of Work And The ‘Great Reevaluation’ | The New Reality of Work | Scoop.it

Alain Dehaze, the CEO of Adecco, one of the largest, diversified international talent staffing firms in the world, shared his views on the future of work.

Here are some of the highlights of the study:

  • 73% say companies should measure performance based on results rather than hours worked
  • 74% say their company should increase the focus on mental health
  • 46% have not found it to easy manage people over the last 12 months
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On the Hypocrites at Apple Who Fired Antonio Garcia-Martinez 

On the Hypocrites at Apple Who Fired Antonio Garcia-Martinez  | The New Reality of Work | Scoop.it

Much easier to ruin a career than mess with a corporate cash cow! I’m biased, because I know Antonio Garcia-Martinez and something like the same thing once happened to me, but the decision by Apple to bend to a posse of internal complainers and fire him over a passage in a five-year-old book is ridiculous hypocrisy. Hypocrisy by the complainers, and defamatory cowardice by the bosses — about right for the Invasion of the Body Snatchers-style era of timorous conformity and duncecap monoculture the woke mobs at these places are trying to build as their new Jerusalem.

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How to Get Back Into the Job Market

How to Get Back Into the Job Market | The New Reality of Work | Scoop.it
Many job seekers don’t know where to look after the year we’ve just had. If you count yourself among this crowd, here’s how to get back into the market, even if you’re feeling rusty.
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The future of work might look a lot like the past – how can the HR services industry help make things better for all workers?

The future of work might look a lot like the past – how can the HR services industry help make things better for all workers? | The New Reality of Work | Scoop.it
Before the first Industrial Revolution, people were working for themselves, usually from home and were paid based on what they produced. Some of this might sound a little familiar… Of course, then the steam engine came along and everything changed – practically overnight.
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The new workplace

The new workplace | The New Reality of Work | Scoop.it

Office culture has undergone a seismic shift in the wake of the pandemic, fundamentally changing how and where we work. Many global employers are questioning whether they’ll return to the office at all; fifty of the UK’s largest employers said they have no plans to return staff to the office full-time in the near future, BBC reports. Google and Facebook have both announced that employees will continue working remotely at least until July 2021, with Facebook planning to permanently shift thousands of jobs to remote work over the next five to ten years. “The tech companies are leading the way on this…I think big offices are finished,” host Kara Swisher predicted on New York Magazine’s Pivot podcast.

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How the Private employment services sector offers a way out of informal work

How the Private employment services sector offers a way out of informal work | The New Reality of Work | Scoop.it

Informal work continues to present a significant labour market challenge across the globe. According to the ILO, 60% of the global workforce is engaged in the informal economy and the Covid-19 crisis has had a devastating impact on those workers. The ILO estimates that lockdown, and other containment measures adopted to slow down the spread of the virus, hit 1.6 billion informal workers particularly hard - with women over-represented in the most hard-hit sectors.

For those individuals, not working meant no income and a major hit to their livelihood and that of their families. People working in informality are effectively outside of the system. They have no job security, no social protection and often no career progression. But nonetheless, their work counts, and it should be performed in legal and decent conditions.

Informal work is also a risk for companies. Not complying with tax or labour regulations places the company at risk of legal challenges and a bad reputation. Governments too lose out from informality. Informal work obstructs revenues from national insurance and taxes. It undermines the sustainability of social protection systems and weakens the power of collective bargaining.

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Coronavirus: How the world of work may change forever - BBC Worklife

Coronavirus: How the world of work may change forever - BBC Worklife | The New Reality of Work | Scoop.it
Covid-19 upended our jobs. We've tried to adapt, but what about the long term? BBC Worklife asks dozens of experts to flag the biggest questions we should be asking in 2020 and beyond.
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Hybrid Work Is the New Remote Work | BCG

Hybrid Work Is the New Remote Work | BCG | The New Reality of Work | Scoop.it

Employers around the world are straddling a bridge between yesterday, when most employees at most companies were physically present at work, and tomorrow, when a vaccine or effective treatment will open the possibility of safe return to the traditional workplace. Yet even when that happens, remote work will have earned a permanent place in the employment mix.

 

This state of affairs presents leaders with two challenges: how to manage remote working conditions amid the uncertainty of today, and how to prepare for and optimize the hybrid working models of tomorrow, in which fully in-person and remote work will be two ends of a fluid spectrum of options. The former is a necessity; the latter, an opportunity.

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Why workers in some countries are more comfortable about returning to the office

Why workers in some countries are more comfortable about returning to the office | The New Reality of Work | Scoop.it

The pandemic brought a huge shift to remote working and attitudes are diverging about what happens next. Please use the sharing tools found via the share button at the top or side of articles. In some parts of the northern hemisphere, it feels almost like a normal summer: city centres are quiet, schools are on holiday, offices closed. But this illusion conceals deeper uncertainty about what happens next. Assuming those offices reopen next month, will workers return? If not, why not? 

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HR Survey Reveals 88% of Organizations Have Encouraged or Required Employees to Work From Home Due to Coronavirus

HR Survey Reveals 88% of Organizations Have Encouraged or Required Employees to Work From Home Due to Coronavirus | The New Reality of Work | Scoop.it

A recent Gartner survey showed that 88% of organizations have encouraged or required employees to work from home, regardless of whether or not they showed any #coronavirus symptoms. Gartner expert Brian Kropp offers 5 measures #HR leaders can take to manage remote workers during the #COVID19 pandemic. Read more. #GartnerHR #CHRO

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How recruitment industries across the world responded to the crisis ? Featuring Denis Pennel by Talking Recruitment Podcasts

Hear World Employment Confederation's (WEC) Managing Director Denis Pennel share his insights and observations on how recruitment industries from across the world responded to the COVID-19 crisis incl
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Older workers in higher-paid industries are joining the Great Resignation

Older workers in higher-paid industries are joining the Great Resignation | The New Reality of Work | Scoop.it
The main growth in quit rates is coming from more tenured workers in industries like finance and tech.

Via Andrée Laforge
Andrée Laforge's curator insight, May 4, 5:43 PM

Après plus de deux ans en télétravail, de nombreux professionnels de l’industrie du savoir ne veulent pas revenir au bureau, et certains voudront démissionner s’ils estiment devoir le faire...

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LinkedIn CEO Ryan Roslansky on Gen Z’s ‘Great Reshuffle’

LinkedIn CEO Ryan Roslansky on Gen Z’s ‘Great Reshuffle’ | The New Reality of Work | Scoop.it

Millennials and Gen Z workers are changing jobs at rapid rates, according to LinkedIn CEO Ryan Roslansky. Here's what that means for business leaders.

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How to restore employee wellbeing to achieve sustainable performance

How to restore employee wellbeing to achieve sustainable performance | The New Reality of Work | Scoop.it

Office workers around the world welcomed the newfound flexibility and an opportunity to spend more time with their families during the pandemic. However, for many, the adoption of homeworking has led to increased feelings of isolation, stress and anxiety. They have struggled to establish healthy barriers between professional and personal lives.

As organizations plan their transition to a post-pandemic future, it is a ‘chance of a lifetime’ opportunity for employers to create a new Regenerative Workplace. The most forward-thinking companies will shape a workplace strategy that puts people at the center. By taking care of their employees’ health and wellbeing, they will be in a position to achieve sustainable performance.

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Policy People Podcast: The Remote Work Revolution with Denis Pennel

Policy People Podcast: The Remote Work Revolution with Denis Pennel | The New Reality of Work | Scoop.it

Listen now (42 min) | How do we define work now? Does remote work conceal exploitation? How do we reskill? What is digitized collective action? Which policy counters ageism? Is UBI viable? All these and more. In this conversation, I explore the remote work revolution with Denis Pennel. We discuss the pandemic and the acceleration toward remote work, the three sources of meaning individuals derive from work, new metrics for measuring output, the breakdown and rebirth of collective action, the risks of exploitation and dystopian micro-management tools, reskilling and lifelong learning, ageism in the workplace, think tanks and labor policymaking, universal basic income and many more topics.

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89% of People Expect Their Jobs to Be Partly Remote After Pandemic Ends

89% of People Expect Their Jobs to Be Partly Remote After Pandemic Ends | The New Reality of Work | Scoop.it

People got a taste of remote work during the pandemic, and it has completely changed their expectations,” said Rainer Strack, one of the authors of the study and a senior partner at BCG. “It sends a very clear message that nine out of ten people want some aspects of this to be sustained. Employers can’t treat working from home as an occasional perk anymore.”

Most people prefer a hybrid model, with two or three days a week from home and the rest in the office, according to the study. And it isn’t just those in digital, knowledge, and office jobs—many of whom are already working remotely—who want more workplace flexibility on a permanent basis. Even study participants who have jobs that require the handling of physical goods, or contact with clients, expressed a desire for setups that would allow them to work remotely at least occasionally.

It is indeed flexibility that most people are interested in, not a 180-degree turn in the traditional model that would have everyone working from home all the time and never going to a physical work location. Only a relatively small proportion of workers—one in four—would switch to a completely remote model if they could.

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The next normal arrives: Trends that will define 2021—and beyond

The next normal arrives: Trends that will define 2021—and beyond | The New Reality of Work | Scoop.it

The COVID-19 pandemic has changed the world, and its effects will last. Here are some trends for the next normal that business leaders should keep in mind.

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Global workforce expectations are shifting due to COVID-19

Global workforce expectations are shifting due to COVID-19 | The New Reality of Work | Scoop.it

In October 2020, JLL analyzed an online survey of 2,033 office workers across 10 countries spanning all major industries. The goal was to understand employee sentiments about how workforce preferences are shifting workplace priorities. The results uncovered a renewed focus on quality of life, human scale and engaging values.

Key insights include: the impact of remote work, an imminent opportunity for employers to sustain and reinvigorate employee engagement, and a growing importance of human connection despite the increase in digitally connected work.

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6 Future Trends Everyone Has To Be Ready For Today

6 Future Trends Everyone Has To Be Ready For Today | The New Reality of Work | Scoop.it

I had the pleasure of talking with futurist and the managing partner of Changeist Scott Smith recently about some of the biggest macro trends everyone should be aware of today. While these trends had already begun prior to the coronavirus pandemic, in many ways, they accelerated as the world fought to deal with the pandemic and now as we begin to build our post-COVID-19 world. Here are the six future trends he believes everyone should be ready for.

인터넷바카라's curator insight, November 4, 2020 3:37 AM
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New Employment Deal Boosts Employee Engagement and Productivity

New Employment Deal Boosts Employee Engagement and Productivity | The New Reality of Work | Scoop.it

In 2020, the employee/employer relationship has transformed and a new employment deal has emerged. Gartner expert Brian Kropp says employers that get this right will have a more engaged workforce, greater employee retention and better ability to attract top talent. 

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The future of the office - Covid-19 has forced a radical shift in working habits 

The future of the office - Covid-19 has forced a radical shift in working habits  | The New Reality of Work | Scoop.it

Self-styled visionaries and people particularly fond of their pyjamas have for decades been arguing that a lot of work done in large shared offices could better be done at home. With covid-19 their ideas were put to the test in a huge if not randomised trial. The preliminary results are now in: yes, a lot of work can be done at home. And what is more, many people seem to prefer doing it there. his does not, in itself, mean the end of the non-home office. It does mean that there is a live debate to be had. Some companies appear relaxed about a domestic shift. On August 28th Pinterest, a social-media firm, paid $90m to end a new lease obligation on office space near its headquarters in San Francisco to create a “more distributed workforce”. Others seem to be against it. Also that month, Facebook signed a new lease on a big office in Manhattan. Bloomberg is reportedly offering a stipend of up to £55 ($75) a day to get its workers back to its building in London. Governments, on which some of the burden will fall if the pandemic persists, are taking a similar tack, encouraging people “back to work”—by which they mean “back to the office”.

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Unbundling Work from Employment

Unbundling Work from Employment | The New Reality of Work | Scoop.it

What is driving this rearrangement of work? For one, it’s catalyzed by innate human desire: Freshbooks’ 2019 study on self-employment found that the primary motivations for those pursuing self-employment were non-financial: most individuals seek a combination of freedom, fulfillment, and career control. Author Daniel Pink’s theory of motivation corroborates this finding, arguing that humans are driven by autonomy (desire to be self-directed), mastery (urge to improve), and purpose (desire to do something meaningful)—all of which independent work can facilitate.

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Flexible Working For All After Coronavirus? Don’t Underestimate The Risks

Flexible Working For All After Coronavirus? Don’t Underestimate The Risks | The New Reality of Work | Scoop.it

Before flexible working is celebrated as a panacea for every workplace woe, it’s worth considering its drawbacks. It’s not an easy one get right, implementation isn’t a tick-box exercise, and the cost of failing may well be prohibitive.

Flexible working has value, of course it does. It offers a third way in a once binary world. It can create opportunity and reduce inequality, provide access and foster inclusion, and it allows us to make the most of the awesome opportunities afforded to us by technology. But regardless of how businesses develop in a post-Covid-19 world, they must understand the purpose and endgame of every policy they implement. Flexible working is no exception.

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