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Woolworths has detailed a three-year strategy which it claims will transform the organisation into a customer-first business and help neutralise its competitors.
Via Colin Taylor TRG, Pantelis Chiotellis
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Rescooped by Kamyar Shah from Business: Economics, Marketing, Strategy |
Scoop.it!
Via Colin Taylor TRG, Pantelis Chiotellis
"The true battleground is the overall customer experience" says retailer. #custerserv #custexp #contactcenter