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Australian Standard for facility management

Australian Standard for facility management | Facility management | Scoop.it

The recently (April 2018) published international standard, the ISO 41001 Facility management – Management systems – Requirements has been adopted by Standards Australia.

Frank Boross's insight:

Why is this good for industry?

National FM has been meeting the ISO 41001 requirements since day 1 of operation.Now at last the industry has a benchmark against which the performance of others can be measured – a certifiable standard that FM businesses can use to demonstrate their capability and quality of service and which clients can use to verify that they’re getting value for money.

What is National FM doing about ISO 41001? Read more here.

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Australian standards set to transform FM industry

Australian standards set to transform FM industry | Facility management | Scoop.it
Australia’s adoption of the ISO 41000 series a "landmark event", says FMA.
Frank Boross's insight:

ISO 41000 has eventuated due to the need for a standardised approach against which facility management (FM) organisations can be assessed and measured. This will raise the professional profile of the industry.  


According to the Facility Management Association of Australia (FMA), Australia’s adoption of the current ISO 41000 series along with 45 other interested countries, will deliver a raft of benefits, including; “greater consistency within Australia’s FM industry; more reliable FM outcomes, achieved through consistent definitions and improved procurement procedures; and greater understanding of FM practice, both within the industry and among the wider community.” The end result will be reduced waste, as well as greater efficiency and productivity.

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Qld govt, unions back recommendation to jail employers for wage theft

Qld govt, unions back recommendation to jail employers for wage theft | Facility management | Scoop.it
Government, unions back in-principle recommendation to jail dodgy employers who deliberately or recklessly underpay workers.
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Ready to be an FM in 2020? Part 1

Ready to be an FM in 2020? Part 1 | Facility management | Scoop.it
Within the next couple of years, there will be real opportunities to 'get a seat at the table' and demonstrate how the FM function can deliver shareholder value. However, to do this will require a more forward thinking approach, collaboration with both internal peers and external partners, and most importantly, creative and unique ideas on how to tie repair and maintenance (R&M) operations into a buildings’s broader based strategy.
Frank Boross's insight:

This is Part 1 of a 7 part series, which is about a number of specific ways that FMs can start thinking about business now to get ahead of the curve because the future’s coming up fast - and it’s not waiting for anyone. The first article in the series is LoT vs IoT .

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Ready to be an FM in 2020?

Ready to be an FM in 2020? | Facility management | Scoop.it

Within the next couple of years, there will be real opportunities to 'get a seat at the table' and demonstrate how the FM function can deliver shareholder value.”

Frank Boross's insight:

Is your facility manager planning now for what’s to come?

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AI in Building Management: Here Come the Smart Buildings

AI in Building Management: Here Come the Smart Buildings | Facility management | Scoop.it
“Smart” building systems are already here, but what might the future hold for property management as artificial intelligence continues to evolve?
Frank Boross's insight:
"One day, your car may talk to the parking garage before you reach the gate, which could signal the air conditioning to cool your workspace and even brew a pot of coffee. Meanwhile, building engineers could stop focusing on application programming and instead create directives, leaving execution up to collaborating AIs. There are lots of exciting possibilities! 

THE DEMANDS OF SMART BUILDINGS 

While the applications of AI in commercial real estate are exciting, they won’t be a panacea for building management. AI likely won’t enable building owners to cut staffing levels in half or ask a digital Jarvis to fix a broken cooling tower. Some personnel will need to learn completely new skills to make the most of the new technology." The Havencab Group is keeping pace with the growing demands of building management. Talk to us about how we can work with you to decrease operating costs, extend the life of your mechanical systems, boost the comfort of residents and much more.  
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Don't forget: Wednesday 18 October is thank your cleaner day

Don't forget: Wednesday 18 October is thank your cleaner day | Facility management | Scoop.it
Don't miss the opportunity to make your cleaner feel appreciated by giving thanks to your cleaner next Wednesday!
Frank Boross's insight:
"Cleaning is one of the most important industries in the world, yet most of the people undertaking this work remain invisible. Every day, tens of thousands of cleaning staff are onsite to ensure premises are ready to go for the next business day. Cleaners work day, night and weekends to keep working and living environments clean, safe and hygienic, often under the radar of normal working hours."

Check out the Thank Your Cleaner Day website for more information – www.thankyourcleanerday.com
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The Australian cleaning industry: a clearer perspective | FM Magazine

The Australian cleaning industry: a clearer perspective | FM Magazine | Facility management | Scoop.it
Barbara Connolly of the Building Services Contractors Association of Australia offers a fresh overview of where the cleaning industry is today.
Frank Boross's insight:
Commercial cleaning companies are in the business of managing labour. According to Barbara Connolly, national officer of the Building Services Contractors Association of Australia "The labour content of any contract being something in excess of 75 percent of the contract price, the industry therefore is acutely conscious of industrial relations issues regarding wage rates, including shift and weekend penalties and the impact of workers’ compensation and public liability costs. Because there are no entry requirements, the industry is a large employer of people from ethnic backgrounds, but it is a mistake to think this means the industry lacks professionalism or career paths for those individuals who embrace the opportunities it offers. 

A comparison of the Australian market to the global situation shows Australian productivity rates rank among the highest in the world. The Australian average for commercial sites is 800 square metres per hour compared to a US average of 400 square metres, and slightly higher in European countries. The Australian rates have been achieved not with a reduction in standards, but with an industry-wide uptake of training on every level." Read more about how to avoid these problems http://www.havencab.com.au/australian-cleaning-industry-clearer-perspective/ ;
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Does Your Building Get a Truly ‘Green’ Clean?

Does Your Building Get a Truly ‘Green’ Clean? | Facility management | Scoop.it
You may be well aware of the benefits of green cleaning, but does your cleaning services provider have the same level of knowledge?
Frank Boross's insight:
“Facilities management professionals and cleaning product manufacturers are very aware of the benefits of green cleaning programs – but unfortunately, the products that they might specify aren’t actually being used by cleaning staff in a lot of cases, said Paula Clasby, Good Environmental Choice Australia (GECA)."
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Harvard's Michael Porter: Service Leaders Will Be Hard Hit by IoT Revolution

Harvard's Michael Porter: Service Leaders Will Be Hard Hit by IoT Revolution | Facility management | Scoop.it
The Internet of Things transformation will have a big impact on the service and maintenance industries. Here are 4 ways service leaders must adapt.

Via Richard Platt
Frank Boross's insight:

The Internet of Things (IoT) is a scenario in which objects, animals or even people are provided with unique identifiers and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction. IoT has evolved from the convergence of wireless technologies, micro-electromechanical systems (MEMS) and the Internet.

 

Evergreen design will change how we work in facilities management. After-sales or "service" data will become critical. A "smart" machine, for example a floor scrubber, will have its own data analytics connections for servicing, but it must also interface with other smart machines used in the building. This opens up all kinds of possibilities in facilities management. 

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Caroline Roy's curator insight, August 7, 2015 5:20 AM

Porter, along with Jim Heppelmann, president and CEO of PTC, summarized their findings from a November 2014 HBR article about how the Internet of Things (IoT) is disrupting various industries, field service included. The pair also spoke about ongoing research on the implications for company strategy and organization, which will be published in HBR later this year.

“Not only is the product changing, the product change is feeding back and changing how companies operate today,” Porter said. “How you run a company is going to change much more dramatically than in previous generations of IT.” 

1. Service businesses will shift from reactive to proactive:  There will be a transformation in the way service businesses are run and organized, as connected products allow technicians to diagnose the problem, or even perform service, remotely. Companies will be able to push updates to products in the field, and analyze product usage data to improve service efficiency and warranty management. As new IoT-enabled technologies take hold, service companies will move beyond the repair model to data-enabled advanced services that add value to customers. Ultimately, Porter said, this model will evolve to “product-as-a-service” as companies design new functionality and extend product life cycles. 

2. Big data will create an entirely new section of the value chain:    Companies will find ways to create value from the constant data stream from both internal and external factors. (Internal data could be product usage and equipment performance information, while external data could include weather conditions.)  Porter and Heppelmann said that, rather than having each division deal with its own data separately, companies need to create a “unified data group,” led by a chief data officer, that can store, aggregate and analyze the data — and work closely with other divisions to uncover insights that create customer value.

3. Product design will require a long-term, integrative approach:  Product design will become “evergreen,” said Porter, meaning products will be continuously re-designed and serviced via remote connections and services once they’re in the field. As a result, companies must find a new approach to product design that accounts for everything that happens after the sale is closed.  In addition, increased connectivity will require manufacturers to look at products within a larger, networked system. A “smart” tractor, for example, will have its own data analytics connections, but it must also interface with other smart machines on the farm.

4. Expect more consolidation and a war for talent: Porter frames the changes led by the IoT as an opportunity for companies to broaden their offerings and lead with innovative product functionality. There are two choices: cling to business as usual, or adapt. Companies that don’t react will have their products subsumed by companies that do. Porter predicts this will lead to further consolidation across industries, allowing companies to expand their market and products through data and IoT functionality. - But the biggest hurdle, Porter said, is likely to be the war for talent. There are currently too few people with the necessary mix of skills to tackle the new challenges presented by the IoT era.



clara noble's curator insight, August 9, 2015 5:54 AM

Porter, along with Jim Heppelmann, president and CEO of PTC, summarized their findings from a November 2014 HBR article about how the Internet of Things (IoT) is disrupting various industries, field service included. The pair also spoke about ongoing research on the implications for company strategy and organization, which will be published in HBR later this year.

“Not only is the product changing, the product change is feeding back and changing how companies operate today,” Porter said. “How you run a company is going to change much more dramatically than in previous generations of IT.” 

1. Service businesses will shift from reactive to proactive:  There will be a transformation in the way service businesses are run and organized, as connected products allow technicians to diagnose the problem, or even perform service, remotely. Companies will be able to push updates to products in the field, and analyze product usage data to improve service efficiency and warranty management. As new IoT-enabled technologies take hold, service companies will move beyond the repair model to data-enabled advanced services that add value to customers. Ultimately, Porter said, this model will evolve to “product-as-a-service” as companies design new functionality and extend product life cycles. 

2. Big data will create an entirely new section of the value chain:    Companies will find ways to create value from the constant data stream from both internal and external factors. (Internal data could be product usage and equipment performance information, while external data could include weather conditions.)  Porter and Heppelmann said that, rather than having each division deal with its own data separately, companies need to create a “unified data group,” led by a chief data officer, that can store, aggregate and analyze the data — and work closely with other divisions to uncover insights that create customer value.

3. Product design will require a long-term, integrative approach:  Product design will become “evergreen,” said Porter, meaning products will be continuously re-designed and serviced via remote connections and services once they’re in the field. As a result, companies must find a new approach to product design that accounts for everything that happens after the sale is closed.  In addition, increased connectivity will require manufacturers to look at products within a larger, networked system. A “smart” tractor, for example, will have its own data analytics connections, but it must also interface with other smart machines on the farm.

4. Expect more consolidation and a war for talent: Porter frames the changes led by the IoT as an opportunity for companies to broaden their offerings and lead with innovative product functionality. There are two choices: cling to business as usual, or adapt. Companies that don’t react will have their products subsumed by companies that do. Porter predicts this will lead to further consolidation across industries, allowing companies to expand their market and products through data and IoT functionality. - But the biggest hurdle, Porter said, is likely to be the war for talent. There are currently too few people with the necessary mix of skills to tackle the new challenges presented by the IoT era.

 

 


TDI Group's curator insight, August 10, 2015 6:20 AM

Porter, insieme a Jim Heppelmann, Presidente e CEO di PTC, ha riassunto le loro scoperte da un HBR articolo novembre 2014 su come Internet of Things (IoT) sta distruggendo vari settori, compreso il servizio di campo. La coppia ha parlato anche in corso ricerche sulle implicazioni per la strategia e l'organizzazione aziendale, che sarà pubblicato in HBR entro la fine dell'anno.

"Non solo è il prodotto cambia, il cambiamento del prodotto è l'alimentazione indietro e cambiare il modo in aziende operano oggi", ha detto Porter. «Come si esegue una società sta per cambiare molto più drammatico rispetto a precedenti generazioni di IT". 

1. le imprese di servizi saranno spostano da reattivo a proattivo:   Ci sarà una trasformazione nel modo in cui le imprese di servizi sono gestiti e organizzati, come i prodotti collegati consentono ai tecnici di diagnosticare il problema, o addirittura eseguire il servizio, in modalità remota. Le aziende saranno in grado di inviare gli aggiornamenti ai prodotti nel campo, e analizzare i dati di utilizzo del prodotto per migliorare l'efficienza del servizio e  la gestione delle garanzie . Come le nuove tecnologie degli oggetti abilitati prendere piede, società di servizi si muoveranno al di là del modello di riparazione di data-enabled servizi avanzati che  aggiungono valore ai clienti . In ultima analisi, ha detto Porter, questo modello si evolverà per "prodotto-as-a-service", come le società di progettare nuove funzionalità e di estendere i cicli di vita dei prodotti. 

2. I dati grandi creeranno una nuova sezione della catena del valore:    Le imprese dovranno trovare il modo di creare valore dal flusso di dati costante sia da fattori interni ed esterni. (Dati interni potrebbero essere l'utilizzo del prodotto e informazioni sulle prestazioni attrezzature, mentre i dati esterni potrebbero includere condizioni atmosferiche.)   Porter e Heppelmann ha detto che, piuttosto che dover ogni affare divisione con un proprio dati separatamente, le imprese hanno bisogno di creare un "gruppo di dati unificata," guidati da un ufficiale di dati principale, che può memorizzare, aggregare e analizzare i dati - e lavorare a stretto contatto con altre divisioni per scoprire intuizioni che creano valore per il cliente.

3. Progettazione del prodotto richiederà un lungo periodo, integrativo approccio:  Product design diventerà "evergreen", ha detto Porter, il che significa prodotti saranno  continuamente ri-progettati e serviti  tramite connessioni e servizi a distanza una volta che sono in campo. Come risultato, le aziende devono trovare un nuovo approccio al design di prodotto che rappresenta tutto ciò che accade dopo la vendita è chiusa.   Inoltre, una maggiore connettività richiede ai produttori di esaminare i prodotti all'interno di un sistema più ampio, in rete. Un  trattore "intelligente" , per esempio, avrà le proprie connessioni analisi dei dati, ma deve anche interfacciarsi con altre macchine intelligenti della fattoria.

4. Aspettatevi di più il consolidamento e una guerra per il talento: Porter incornicia i cambiamenti guidati dal IoT come un'opportunità per le aziende di ampliare le loro offerte e portare con funzionalità innovative di prodotto. Ci sono due scelte: si aggrappano alla vita di sempre, o adattare. Le aziende che non reagiscono avranno i loro prodotti sussunto da aziende che fanno. Porter prevede questo porterà a un ulteriore consolidamento attraverso le industrie, consentendo alle aziende di espandere il loro mercato e dei prodotti attraverso i dati e le funzionalità degli oggetti. -  Ma il più grande ostacolo, ha detto Porter, è probabile che sia la  guerra per i talenti . Al momento non ci sono troppo poche le persone con il mix di competenze necessarie per affrontare le nuove sfide poste dalla dell'era degli oggetti.

 

 


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COMFORT MONITOR to undergo tests at Deakin

COMFORT MONITOR to undergo tests at Deakin | Facility management | Scoop.it
Engineering researchers from Deakin have developed a “comfort monitor” to create an optimal environment…
Frank Boross's insight:

This monitor has been designed to deliver timely feedback to drive management of building resources, particularly energy systems. The data is collected in real time before being made available to building managers through a cloud-based web server.

 

This is useful for older buildings where there is a real need to improve how we monitor living comfort, ensuring the heating and air conditioning systems are working effectively, that lighting is not too bright or too dull and that the room is not too stuffy or noisy! Who wouldn't want one?

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Powerfully Simple | Property Management 

Powerfully Simple | Property Management  | Facility management | Scoop.it

National FM at Barangaroo. Facility management software for today's professionals. MYBOS offers several features for different property management needs including: case tracking, parcel tracking, community management and many more. Contact us today for a free demo.

Frank Boross's insight:

This is how we are able to effectively manage a huge zero carbon-offset development like Barangaroo and that means frequent environmental reporting to government authorities. With Australia's largest district cooling plant, we work with all levels of engineers and technicians to make sure that systems remain up and running at all times and residents receive the level of service that they expect. MYBOS has the capability to allow National FM building managers to manage the  properties that we service to  the highest level for our clients. National FM at Barangaroo.

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FM skills in demand in 2019

FM skills in demand in 2019 | Facility management | Scoop.it
Hays reveals facilities management skills in demand in 2019.
Frank Boross's insight:

This is the definitive wish list for desirable skills for FMs. It is what our FMs show up and do naturally every day!

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Ready to be an FM in 2020? Part 2

Ready to be an FM in 2020? Part 2 | Facility management | Scoop.it
Within the next couple of years, there will be real opportunities to 'get a seat at the table' and demonstrate how the FM function can deliver shareholder value. However, to do this will require a more forward thinking approach, collaboration with both internal peers and external partners, and most importantly, creative and unique ideas on how to tie repair and maintenance (R&M) operations into a buildings’s broader based strategy.
Frank Boross's insight:

This is Part 2 of a 7 part series, which is about a number of specific ways that FMs can start thinking about business now to get ahead of the curve because the future’s coming up fast - and it’s not waiting for anyone. The second article in the series is Eco friendly facilities management practices.

 

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The Internet of Things (IoT) - essential IoT business guide

The Internet of Things (IoT) - essential IoT business guide | Facility management | Scoop.it
Internet of Things (IoT) demystified. IoT is the network of physical items, equipped with electronics, transducers such as sensors and actuators, connectivity and software to capture, filter and exchange data about themselves and their environment for various IoT use cases and business purposes. An IoT business guide.
Frank Boross's insight:
"IoT is an essential driver for customer-facing innovation, data-driven optimisation and automation, digital transformation and entirely new applications, business models and revenue streams across all sectors. This is an IoT business guide with the origins, technologies and evolutions of IoT with business examples, applications and research across industries and several use cases."

See how IoT will affect your business.
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Sustainable Facilities Management research reveals effects of big data and technology

Sustainable Facilities Management research reveals effects of big data and technology | Facility management | Scoop.it
Using big data to improve the performance management: a case study from the UAE FM industry.
Frank Boross's insight:
Sustainable Facilities Management has now been recognised in tertiary education as a sub-discipline of FM (Facilities Management) and involves the study of the performance of building operations in terms of not only economical but also environmental and social impacts. 

 Research is now being conducted to show the multiple benefits of big data for FM. The case study here researches the implementation of a big FM organisation, “how big data analytics (BDA) collected and stored through specific data software [Construction Operations Building Information Exchange [COBie], integrated workplace management systems [IWMS], computer aided facilities management (CAFM), etc.] can play an essential role in improving the performance management system in the facility management (FM) industry”.
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10 internet of things success stories

10 internet of things success stories | Facility management | Scoop.it
From government, to utilities, to logistics, the internet of things (IoT) is having a profound effect on many industries. Here are organizations from five verticals undergoing transformation thanks to innovative use of IoT technologies.
Frank Boross's insight:
The internet of things (IoT) presents an opportunity for businesses to rewrite the rules of their industry. The potential upside is massive: According to research firm Gartner, there will be nearly 20 billion devices on the IoT by 2020, and IoT product and service suppliers will generate $300 billion+ in revenue. By bringing together sensors, connectivity, cloud storage, processing, analytics and machine learning, IoT may well transform countless industries, from healthcare to manufacturing to utilities, transit, government and building management. For buildings and facilities management, cost saving through IoT management of valuable resources such as energy and water are a huge growth area.
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FWO calls on business to 'get your house in order' ahead of game-changing new laws

FWO calls on business to 'get your house in order' ahead of game-changing new laws | Facility management | Scoop.it
The FWO has backed new laws that triple fines for failing to keep proper wage records, warning business to "get your house in order".
Frank Boross's insight:
Being ethical has never been more critical as "the Fair Work Amendment (Protecting Vulnerable Workers) Bill 2017 will raise penalties tenfold for deliberate and systemic underpayments and double them for failing to keep proper wage records. The bill will also make franchisors liable for underpayments by their franchisees." If you are unsure about whether or not the companies that you have contracted to service your properties are employing subcontractors then contact us for help www.havencab.com.au
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With All the Exciting Building IoT Technology, Where Do FMs Start? - Facilities Management Building Automation Feature

With All the Exciting Building IoT Technology, Where Do FMs Start?  - Facilities Management Building Automation Feature | Facility management | Scoop.it
Facility management article relating to: building internet of things, cybersecurity, interoperability, controls, sensors, automation. For facilities management professionals from Building Operating Management
Frank Boross's insight:
"Facility managers need to make sure their BAS and corporate IT solutions have the resiliency and redundancy to handle the massive amounts of unlocked data that Building IoT creates. Building IoT solutions are moving away from standalone systems toward a converged network."
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