Livre Management des grands comptes - S. Lacoste - Innover, fidéliser et créer de la valeur - Lib...
Lateral collaboration and boundary-spanning from a global leadership perspective- The case of glo...
From selling to managing strategic customers - a competency analysis
Faut-il utiliser les réseaux sociaux avec vos clients importants? - HBR
Sustainable value co-creation in business networks
Perspectives on social media ant its use by key account managers