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Some of 2020’s Biggest Tech Flubs

Some of 2020’s Biggest Tech Flubs | Information Technology | Scoop.it

It’s no secret that 2020 has been relatively tough on all of us, down to the technology that so many use and rely on each year. Now that we’re in the home stretch towards a hopefully better 2021, 


let’s look back at some of the technologies that didn’t deliver as promised and some of the other issues that we saw this year—some relatively harmless, and some decidedly not. Bitcoin Scam Twitter Hack In one of the most unsettling attacks that took place this year, many high-profile Twitter accounts—including those belonging to Bill Gates, Barack Obama, Elon Musk, and Kanye West—were hacked in an attempt to push a Bitcoin-based scam. Fortunately, 


Twitter jumped into action and locked down these accounts before too much damage was done and has taken further steps to ensure account security… although it did raise some questions as to what might have happened if the motives behind the attacks were more destructive. Zoom’s Security Missteps As the world locked down, people and businesses needed to find a new way to communicate amongst one another. While many video conferencing systems like Skype, Microsoft Teams, and others fumbled this opportunity, Zoom was able to embrace it. 


 Unfortunately, Zoom’s security was lacking early on, which was made abundantly clear once so many had started using it. Hate speech and lewd content was shared in meetings, coining the term “Zoombombing.” Since then, Zoom has taken steps to improve the platform’s security and users have given more thought to securing their conferences.

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Like IT or Not, You Have to Keep Up

Like IT or Not, You Have to Keep Up | Information Technology | Scoop.it

You have to establish your organization as a contender. To do so, you’re going to need to use at least the caliber of tools that your competition is using. According to the 2020 State of IT report that Spiceworks has released, the majority of businesses with fewer than 100 employees have plans to adopt new technology solutions.

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Five Reasons to Consider Video Conferencing

Five Reasons to Consider Video Conferencing | Information Technology | Scoop.it

Many businesses have turned to video conferencing as a promising communications solution for their workforces to leverage, and for good reason. There are assorted collaborative benefits that a company can enjoy by embracing video conferencing capabilities. Here, we’ll review five of them.

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7 Fact Business Owner Must Consider While Choosing IT Technical

7 Fact Business Owner Must Consider While Choosing IT Technical | Information Technology | Scoop.it
If you are looking for external IT technical support staff or a remote technical support center, it is imperative for you to read the following information before coming to any decision.
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All You Need To Know About Managed IT Services

All You Need To Know About Managed IT Services | Information Technology | Scoop.it

Managed IT services means hiring third parties to look after the information technology management of an organization. They enable your company to outsource the tasks related to your IT infrastructures, such as network management and security, to a vendor that will manage these tasks as contracted or subscription services.

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Tip of the Week: Handy Shortcuts in Google Chat

Tip of the Week: Handy Shortcuts in Google Chat | Information Technology | Scoop.it
Google Chat, a worthy successor to Google Hangouts, is a great tool for users that can help them be more productive throughout the day, but did you know that you might be missing out on a ton of functionality by forgoing some of these keyboard shortcuts?
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These Top VoIP Features Make Switching a No-Brainer

These Top VoIP Features Make Switching a No-Brainer | Information Technology | Scoop.it

Just like business has changed dramatically over the years, so too have the tools they use to remain successful. One such tool is the telephone system, which is now capable of a host of impressive features that make it vital to the success of any business. What do hosted VoIP features bring to the table, and how can you leverage it to your organization’s success https://www.southtech.com/2021/11/22/voip-features-make-switch-no-brainer/

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Thrive Acquires SouthTech to Continue Florida Expansion

Thrive Acquires SouthTech to Continue Florida Expansion | Information Technology | Scoop.it

Thrive, a premier provider of NextGen Managed Services, has acquired SouthTech, a managed technology solutions leader on the Florida West Coast. The acquisition will provide businesses throughout the region with enhanced IT support along with Thrive's next-generation managed cybersecurity, collaboration, and Cloud services to help drive digital transformation efficiencies.

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The Basics of PCI Compliance

The Basics of PCI Compliance | Information Technology | Scoop.it

Does your business accept credit cards? Of course it does. Regardless of what industry you are in, your customers are now using payment cards for a large portion of their retail transactions both online and in-store. To protect consumers, there has been a compliance standard enacted by credit card companies. Today we will look at this standard, known as PCI Compliance.

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Why Healthcare IT Management Is A Challenge That Only Experts Can Handle

Do you think managing a healthcare IT system is as easy as managing a few computers? Think again. Healthcare IT management is a huge challenge these days. That’s why hiring an expert can help you in your situation immensely. Here are the reasons why managed IT for healthcare is no small matter.
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Is Your Printer Making You Less Efficient?

Is Your Printer Making You Less Efficient? | Information Technology | Scoop.it

Business professionals don’t think about their printers until they have to use them, and something won’t work. It’s out of ink or toner. It has a paper jam deep inside of the machine. The driver won’t work, and you can’t get your document to print. Printers are forgettable until you have an important project you need to print. Getting someone to fix your printer in that crucial moment is nearly impossible if you aren’t on a service contract with a partner.

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A Lot of the Tech We Use Today Was Once Science Fiction

A Lot of the Tech We Use Today Was Once Science Fiction | Information Technology | Scoop.it

When it comes to innovative new technologies, look no further for inspiration than good-old classic science-fiction and pop culture. You might be surprised by how many concepts first seen in works of fiction have made their way into our day-to-day lives. Let’s take a look at some of the more noteworthy examples.

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How to Properly Evaluate Your Security

How to Properly Evaluate Your Security | Information Technology | Scoop.it

How effective is your cybersecurity? It seems like a simple question, but no less important to consider and determine as the answer could be the difference between a prevented breach and a successful one. In order to keep track of your business’ cybersecurity preparedness, it is important that you regularly evaluate it. Let’s go through the essential steps to performing such an evaluation.

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Businesses are Feeling the Impact of Supply Chain Issues

Businesses are Feeling the Impact of Supply Chain Issues | Information Technology | Scoop.it
The pandemic forced businesses to reexamine the way that they operate, but even though the pandemic is, unfortunately, still ongoing, many have returned to conducting business as usual like they did before it began. One part of business that will not return to normal anytime soon is the supply chain, as these issues will likely persist into the future.
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Have Your Provided Your Staff Enough Training?

Have Your Provided Your Staff Enough Training? | Information Technology | Scoop.it

Technology training is something that all employees have to go through at some point in their career, whether they are a CEO learning how to use a new solution, or an end user that uses it every day. However, we know that your employees don’t necessarily have time to sit down for training, as they likely have other responsibilities that must be tended to. How can you make sure technology training is a valuable investment on your part

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Small Businesses are Starting to Embrace Artificial Intelligence

Small Businesses are Starting to Embrace Artificial Intelligence | Information Technology | Scoop.it

Artificial intelligence has several uses in the business world, many of which utilize machine learning. With greater access to this technology than ever before, small businesses have more opportunities to grow as a result. Let’s go over how SMBs can utilize AI, including how to get started with it.

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Save Money with VoIP Solutions

Save Money with VoIP Solutions | Information Technology | Scoop.it

Want to learn how to save money with VoIP solutions? First, let’s make one thing clear: good communication tools are more important than ever. Margins are thinner and remote collaboration is a staple for many organizations. Today, we want to share with you four benefits that come from utilizing a hosted VoIP solution.

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4 Surprising Statistics about Network Security

4 Surprising Statistics about Network Security | Information Technology | Scoop.it

If you aren’t making cybersecurity a priority for your business, then we urge you to review the following statistics to ensure that you understand the gravity of the consequences. Let’s take a look at some of the ways scammers and hackers are making their way around the carefully-laid defenses placed by businesses and how you can protect your own organization.

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8 Tips For Choosing A Good Business Tech Support Company

8 Tips For Choosing A Good Business Tech Support Company | Information Technology | Scoop.it

Undeniably, whether you are a small business or a large company, the need for technology is always there. But this can be quite frustrating if you do not have the right kind of support.

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How to Know You’re Being Targeted by a Phishing Attack

How to Know You’re Being Targeted by a Phishing Attack | Information Technology | Scoop.it

Phishing attacks are serious business, so it is important that your team members know what they are, for one, and know how to spot them. To facilitate this, let’s review the signs of a phishing attack—or ideally, a phishing attempt (because by spotting it, you’re more able to stop it).

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Boosting Your Router’s Security in 3 Ways

Boosting Your Router’s Security in 3 Ways | Information Technology | Scoop.it

Your wireless router handles a lot of the tough work for your business, and as such, it’s important that it’s protected and secured as best as can be. If you want to secure your router, we recommend that you use the following best practices to make it happen.

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The Classic Office Has Moved Online, Here's How

The Classic Office Has Moved Online, Here's How | Information Technology | Scoop.it

With so many changes in the office environment over the past several decades, it’s not surprising that some of the staples from years past are no longer crucial to the success of an organization. Technology has driven many conventions of the old office environment into extinction, rendering them obsolete. Here are just a few ways that technology has replaced some of these.

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Tip of the Week: How to Design Effective Recovery Strategies

Tip of the Week: How to Design Effective Recovery Strategies | Information Technology | Scoop.it

In business, you need to be ready for anything, including potential disaster scenarios. Therefore, it stands to reason that you have a solid disaster recovery plan in place to help you address them should the need arise. We’ve outlined three disaster recovery best practices you should consider for your business continuity strategy, as well as some tips to help you implement them seamlessly into your own operations.

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Predicting Cloud Costs Isn’t as Challenging as You Might Think

Predicting Cloud Costs Isn’t as Challenging as You Might Think | Information Technology | Scoop.it

There is no denying the versatility that technology like the cloud can provide, but it often comes with hidden costs that might affect its cost-to-benefit ratio for your organization. Here are some of these hidden costs, as well as what you can do to minimize the impact they have on your bottom line.

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Are You Practicing Good Password Hygiene?

Are You Practicing Good Password Hygiene? | Information Technology | Scoop.it

Passwords are not a modern invention by any stretch, but as we have dealt with them for so long, there are a lot of bad habits that many people have adopted. That’s why we felt that it was appropriate for us to call out some of these habits and discuss some better options for you to adopt.

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10 Key Benefits Managed IT Services For Hospitality

10 Key Benefits Managed IT Services For Hospitality | Information Technology | Scoop.it
Hospitals rely on information technology to maintain their day-to-day operations, and maintaining a secure network is crucial to providing quality patient care. According to a report from HIMSS Analytics, 96% of healthcare organizations are concerned about data security.Regardless of industry, many businesses can experience the benefits of managed IT services. For hospitals, managed IT services …
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