HR Transformation
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HR Transformation
Articles and news related to people management, organisational change and the world of work
Curated by Andrew Spence
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Blockchain Workforce Update #2 

Updates on credential verification, work matching and payment platforms and identity verification

Andrew Spences insight:

We don’t know what work will need to be done in 2030.

 

However, the infrastructure of how we find work and workers needs to be significantly upgraded from where we are today.

 

  • Singapore provide digital verifiable degree certificates
  • Airline pilots and accountants to have digital certificates
  • Hiring platforms reduce hiring fees to < 5%
  • Age-verifying beer machines!

 

 

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Andrew Spence on Helping Employees Find Meaning at Work

Andrew Spence on Helping Employees Find Meaning at Work | HR Transformation | Scoop.it

"Can you explain why making work more meaningful for employees should be one of the top priorities in every organisation?"

Andrew Spences insight:

Interview with me and Valène Jouany, from Smarp, on importance of helping employees find meaning at work, with some ideas on how to do this.

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What Has The Internet Ever Done for HR? 

What Has The Internet Ever Done for HR?  | HR Transformation | Scoop.it
All right, but apart from the job-boards, the freelancer platforms, email contract management and social-media, what has the internet ever done for HR?
Andrew Spences insight:

In the future, we might look back, and ask ourselves,

 

“All right, but apart from verified candidates, secure personal career profiles, frictionless digital work platforms, less intermediaries and fees, more workforce trust, and people reaching their potential through work, what has Blockchain ever done for HR?”

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Workplace Learning & Development Report 2018 | LinkedIn Learning

Workplace Learning & Development Report 2018 | LinkedIn Learning | HR Transformation | Scoop.it

50 page report based on survey of 4000 people.

Andrew Spences insight:

The short shelf life of skills and a tightening labor market are giving rise to a multitude of skill gaps. Businesses are fighting to stay ahead of the curve, trying to hold onto their best talent and
struggling to fill key positions. Individuals are conscious of staying relevant in the age of automation.

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2018 Global Human Capital Trends

2018 Global Human Capital Trends | HR Transformation | Scoop.it

​Organizations are being evaluated on the basis of their impact on society at large—transforming them from business enterprises into social enterprises.

An excellent 104 page PDF Download from Deloitte

Andrew Spences insight:

Always an excellent read from Deloitte, some of the trends for 2018 :-

  • Teams leading teams
  • From Careers to Experiences: New Pathways
  • The Longevity Dividend: Work in an era of 100 year lives
  • Citizenship and social impact: Society Holds the Mirror
  • Well-Being: A Strategy and Responsibility
  • People Data: How Far is Too Far

 

Also, looks like the colon (:) is back!

 

 

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The Great HR Technology Turf War… 

This rinse and repeat cycle has been going on for decades, adding to the technology architecture we have today. And our technology stack is exactly that; a stack. It’s history can be traced back simply by lifting the hood. It’s like cutting through the trunk of a tree – the story laid out in every ring.
Andrew Spences insight:

Great insight from Gareth Jones, COO at Headstart, on how the enterprise technology vendor landscape is shifting quickly. 

 

"our technology stack is exactly that; a stack. It’s history can be traced back simply by lifting the hood. It’s like cutting through the trunk of a tree – the story laid out in every ring."

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Will Money Solve Your Problems of Turnover? • ScienceForWork

Will Money Solve Your Problems of Turnover? • ScienceForWork | HR Transformation | Scoop.it
General compensation and financial rewards alone may have a limited impact on voluntary turnover.


Rewards beyond pay (e.g. benefits, career or growth opportunities, and training) may have a larger effect than money.

Andrew Spences insight:

The ScienceForWork team do a great job of applying evidence based management to big HR related question.

 

Benefits and development opportunities have consistently been found to have a larger effect on turnover than money.

 

From meta-analysis of 316 studies.

 

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What are the opportunities for automation in HR?

What are the opportunities for automation in HR? | HR Transformation | Scoop.it

"What are the opportunities for automation in HR?"

a guest post by me on HR Zone.

Andrew Spences insight:

Covers impact of cloud, robotic process automation (RPA), AI, machine learning, chat bots and blockchain.

 

Also asks, what might be the impact on HR and careers? 

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HR Outlook Winter 2016-17 CIPD Report

HR Outlook Winter 2016-17 CIPD Report | HR Transformation | Scoop.it

This 39 page PDF report examines the issues facing the HR function and HR professionals, highlighting emerging trends within HR and future challenges.

Andrew Spences insight:

Summary from CIPD

This report has covered a wide range of issues, but there are 6 key insights which we believe HR needs to act on.  We must:

• demonstrate the value of the HR agenda

• use HR data to strengthen evidence-based decision-making

• harness the benefits of technology

• prepare for economic uncertainty (for example globalisation and Brexit)

• adapt to the changing needs and desires of the workforce

• strengthen the capability of people managers.

Ian Berry's curator insight, May 3, 2017 9:48 PM
Worth downloading as is the infographic and refreshing no email address required
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How Will Blockchain Impact HR?

How Will Blockchain Impact HR? | HR Transformation | Scoop.it

An article introducing blockchain technology and its possible applications in HR and people management.

Andrew Spences insight:

Of all the emerging technologies, blockchain is the least exciting as a technology, but potentially the most impactful on society.

 

Blockchain could fundamentally change how we manage people and HR, then the impact on HR is an irrelevant question if some of these predictions come true as we will have moved to very different economic models.

Christiane Windhausen's curator insight, April 9, 2017 3:51 AM
In an era where trust has been eroded in our institutions, politicians and even fellow citizens, anything that can strengthen trust should be viewed positively.
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2017 Global Human Capital Trends | Deloitte

2017 Global Human Capital Trends  | Deloitte | HR Transformation | Scoop.it

Deloitte's Human Capital Trends survey of leaders from around the world identifies the critical trends shaping the HR agenda. Recommended 144 pg PDF report

Andrew Spences insight:

Great quality report from Deloitte.

Rewriting the rules for the digital age, with some interesting chapters on 

  • Talent acquisition: Enter the cognitive recruiter
  • Digital HR: Platforms, people and work
  • People Analytics: Recalculating the route
  • Diversity and Inclusion:The reality gap
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Everything Is Digital: Ten HR and Talent Predictions for 2020

The world has become digital - what does this mean for organizations, HR, and leadership? Here's a view of the top 10 trends for the next few years.
Andrew Spences insight:

The first prediction is music to my ears,

#1 Organisation design will be challenged everywhere

 

For too long we have been 'tweaking round the edges' with our employee engagement programmes, herbal teas and low pay environments.  We have to totally rethink the nature of work and how it will be delivered in the future.

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7 Lessons Learned From The HR Business Partner Model

7 Lessons Learned From The HR Business Partner Model | HR Transformation | Scoop.it

State of the HR Business Partner model by Wayne Brockbank and Dave Ulrich

Andrew Spences insight:

In my view the HR Business Partner has been the most problematic component of HR Operating Models, due to design and implementation issues.  

 

In this article Ulrich and Brockbank review a study with 32,000 respondents, to come up with seven lessons learned about the business partner model.

  1. the business partner model is not unique to HR
  2. the intent of the business partner model is focus more on deliverables (what the business requires to win) than doables (what HR activities occur).  
  3. being a business partner may be achieved in many HR job categories
  4. HR professionals as business partners have unique information, insights, and recommendations to deliver competitive advantage. 
  5. as talent, leadership, and capability issues increase in business relevance, HR professionals may help respond by being both architects and anthropologists. 
  6. as with almost any change, we have seen an inevitable 20-60-20 pattern for HR professionals to fully adopt the business partner opportunities. 
  7. being a business partner requires HR professionals to have new knowledge and skills. 

 

 

 

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The Personal Data Backlash — Next Up Recruitment? 

The Personal Data Backlash — Next Up Recruitment?  | HR Transformation | Scoop.it

Latest article by me on the 'Blockchain and Distributed Workforce publication' on Medium

Andrew Spences insight:

As Google Plus shuts down and Facebook reports a serious data breach, how safe is your personal data?

 

This article considers candidate data in the recruitment industry, and highlights initiatives to improve this using digital career profiles that are verified, owned and managed by individuals.

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Blockchain and the Chief Human Resources Officer

Transforming the HR Function and the Market for Skills, Talent and Training

 

This is a downloadable PDF report that I published with the Blockchain Research Institute.  

Andrew Spences insight:

This original research report looks at some of the fundamental challenges in the world of work and how a new emerging decentralised work economy could transform HR, work and even what we call 'The Firm'.

 

Gives examples of blockchain applications in candidate verification, digital work platforms and paying workers.

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Blockchain Workforce Update #1 

Blockchain Workforce Update #1 - news and views from those using blockchain technology to build the next generation of work platforms.

Andrew Spences insight:

From decentralised career profiles replacing CVs to work platforms to enable better matching and blockchain machines to pay contractors immediately with reduced remittance fees.

 

Bookmark the "Blockchain and Decentralised Workforce" hub on Medium for regular updates in this space from me and others!

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Blockchain in HR: Challenges, Applications and the Future of Work

Blockchain in HR: Challenges, Applications and the Future of Work | HR Transformation | Scoop.it
There are a lot of misconceptions about blockchain. This article is a round-up of what blockchain is, how it applies to HR, and how it is used by companies today.
Andrew Spences insight:

This is a great write-up of an event I hosted in London last week on "Blockchain and the Distributed Workforce"

 

I shared my research on where blockchain has the greatest potential in the world of work, followed by presentations by 6 startups and a panel discussion.

 

Watch this space for more developments!

 

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The rise of the Chief HR Officer

What makes a CHRO successful – now and in the future?  16 page PDF from KPMG

Andrew Spences insight:

Lots of insights from the survey, including 

 

"We found a number of trends. Most notably, the proportion of CHROs who were female went from a minority (44%) to a majority 56%"

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People Analytics Podcast: Season 2 Overview

People Analytics Podcast: Season 2 Overview | HR Transformation | Scoop.it

Here is an overview by me, of the last 8 installments of the People Analytics Podcast.  With a who's who of practitioners from technology and consulting, hosted by Max Blumberg and David Green. Includes interviews with with Professor John Boudreau, Bernard Marr, Ross Sparkman, Alec Levenson and others.  From Tucana.

Andrew Spences insight:

I sat down one Sunday with my headphones and soaked up some great insights and stories from some real people analytics experts.  I did acquire a slight south-african accent by the time I was finished, but that's another story...

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AI, Blockchain, and the Cloud. How do they impact HR?

AI, Blockchain, and the Cloud. How do they impact HR? | HR Transformation | Scoop.it
Three of the most impactful technologies in HR will be AI, the Blockchain, and the Cloud. Which one do you think will make the biggest impact?
Andrew Spences insight:

It's always nice to be given the opportunity to speak to audiences about HR, the future of organisations and technology innovation.

 

It's even better when your speech is written up and shared which Eric van Vulpen kindly did for the new site, Digital HR Tech.

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The perfect match, HR analytics and strategy

The perfect match, HR analytics and strategy | HR Transformation | Scoop.it

A good article by Patrick Coolen, from ABN AMRO Bank, who stresses the importance of  finding the relevant strategic business question.

Andrew Spences insight:

The article covers the evolution of HR analytics, from tools and techniques to capabilities and leadership.

Also, an interesting overview of the analytics product offering at the bank.

Patrick also makes the pragmatic point, "if you can answer a business question by creating a simple but effective pivot table and corresponding graph, by all means, please do."

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Visualising Relationships at Work

Visualising Relationships at Work | HR Transformation | Scoop.it

One from the HR Transformer Blog, showing the potential uses of organisational network analysis to solve business problems.

Andrew Spences insight:

We know that successful team dynamics is critical in building organisations, however many of our HR and people management processes are still designed around the individual.

 

By being able to visualise teams relationships we can begin to build a strong foundation for organisations of the future based on a deeper understanding of effective teams.

 

Let me know if you want to know more about this.

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Managing Attrition – Are You Looking Backwards or Forwards?

Managing Attrition – Are You Looking Backwards or Forwards? | HR Transformation | Scoop.it

An article from yours truly on the benefits of using predictive analytics to better manage attrition (and retention)

Andrew Spences insight:

How do you manage attrition?

An article that explains some of the benefits of using predictive analytics in HR.

Predicting attrition is a tangible way to demonstrate value of people analytics and HR.

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HR for Humans: How behavioral economics can reinvent HR

HR for Humans: How behavioral economics can reinvent HR | HR Transformation | Scoop.it
A new generation of talent strategies, rooted in evidence-based HR and behavioral insights, is replacing HR practices centered on outdated ideas of human psychology and organizational design.
Andrew Spences insight:

"People may be the heart of our organizations, but HR practices are often based on outdated ideas of human psychology and organizational design. When it comes to hiring decisions, employee motivation, and helping workers make better choices, behavioral insights and evidence-based practices can drive a new generation of HR strategies."

 

Learn more about the themes of behavioural economics and how they apply to HR :-

 

  1. Play Moneyball (bounded rationality)
  2. Nudge your colleagues (bounded willpower)
  3. Leverage intrinsic motivation (bounded self-interest)
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Examples of People Analytics Projects

Examples of People Analytics Projects | HR Transformation | Scoop.it

Nobody has done more than David Green to demystify people analytics.  Here are four case studies which have made a big impact.

Andrew Spences insight:

The five example projects outlined are spread across the employee lifecycle (workforce planning, talent acquisition, engagement, retention and compliance).

 

All the organisations are large multi-nationals, but companies of every size can learn something from their approach and methods.

 

  1. Cisco – Workforce planning / personalised employee career development
  2. LinkedIn – Talent acquisition / Scaling the organisation
  3. ISS – Engagement linked to business performance
  4. IBM and Nielsen – Retention of critical talent
  5. Shell – Compliance / Cybersecurity
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