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Digital Transformation, Government, and Chatbots

Digital Transformation, Government, and Chatbots | Communication design | Scoop.it

Contrary to what its name might suggest, digital transformation is primarily a problem of culture and leadership, a “human” phenomenon. It implies working in a transdisciplinary way, collaborating beyond the usual borders and above all – like in any organizational transformation process – creating trust: trust between engineers and humanists, between government departments, between citizens and government, etc. And since there are no miracles, trust is built over time and experience and it can only come from listening, honesty, competence, and transparency.

 


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Gust MEES's curator insight, April 26, 2018 2:56 PM

Contrary to what its name might suggest, digital transformation is primarily a problem of culture and leadership, a “human” phenomenon. It implies working in a transdisciplinary way, collaborating beyond the usual borders and above all – like in any organizational transformation process – creating trust: trust between engineers and humanists, between government departments, between citizens and government, etc. And since there are no miracles, trust is built over time and experience and it can only come from listening, honesty, competence, and transparency.

 

Technically, the data produced and collected must be designed from the outset to lend themselves optimally to automatic analysis and the systems must be built so that they can evolve easily. As for the famous ethical dimension of algorithms, we will not forget that the data feeding automatic learning must be examined from a critical point of view by competent humans and not blindly believed. In my understanding, a good part of the “ethical” problems related to AI comes from two essential points being forgotten:


– The tools must be designed from the user’s point of view (design thinking).
– The quality of training data determines the quality of program performance (garbage in garbage out).

 

Many topics were treated in this event, with numerous concrete examples of the use of new technologies: security, the blockchain, cloud, micro-services, Internet of things, etc. The theme that caught my attention the most was chatbots animated by natural language processing and deep learning. In the coming years, more and more services (governmental or commercial) will use chatbots.

 

The public already knows Siri by Apple or Alexa by Amazon. Rather than thinking of these programs as autonomous “artificial intelligence”, it would be more useful to conceive them as media for distributing expertise, user-friendly interfaces for exploring huge databases, knowledge management toolsand cognitive augmentation. Chatbots are able to understand questions in natural languages (not just recognize keywords), they can learn from their interactions, they are able to suggest relevant ideas according to context and provide a “pleasant” experience to their users.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=Digital+transformation

 

Rescooped by Antonios Bouris from 21st Century Learning and Teaching
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10 AMAZING SCIENCE EXPERIMENTS! - YouTube | #STEM #LEARNingByDoing 

10 AMAZING SCIENCE EXPERIMENTS! and TRICKS compilation they are awesome easy to do at home, using copper wire battery and magnets gyroscopes chain and ring, electric train etc.

 

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https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=Science

 


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Gust MEES's curator insight, March 29, 2018 2:58 AM

10 AMAZING SCIENCE EXPERIMENTS! and TRICKS compilation they are awesome easy to do at home, using copper wire battery and magnets gyroscopes chain and ring, electric train etc.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=Science

 

Graphics Design's curator insight, March 29, 2018 3:34 AM

Custom Brochure Design is the best way of direct marketing where you can attract the customers.

Joe Rodriguez Harlingen CISD's curator insight, March 29, 2018 7:16 AM

10 AMAZING SCIENCE EXPERIMENTS! and TRICKS compilation they are awesome easy to do at home, using copper wire battery and magnets gyroscopes chain and ring, electric train etc.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=Science

 

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The one crucial skill our education system is missing | #Empathy #EmotionalIntelligence 

The one crucial skill our education system is missing | #Empathy #EmotionalIntelligence  | Communication design | Scoop.it

From Blade Runner to I, Robot, the big screens of Hollywood have predicted the rise of the machine. Automated intelligences will wait our tables and drive our cabs. They will serve us by performing menial tasks. But fact is now surpassing fiction. Automation has moved beyond the factory assembly line as computers are diagnosing illnesses, providing legal counsel, and make financial and political decisions. And if artificial intelligence really is faster, smarter and more reliable, what are we left with?

The answer is precisely that element which makes us less efficient and slower. Our humanity. But rather than being seen as a weakness, this is actually our strongest suit. It’s one we need to empower, because studies show that as the world becomes increasingly automated, computerised and digitalised, we are losing the very skills that define us as human. Just when we need them the most.

Our empathy is something that computers will always struggle to emulate. We need to celebrate what makes us different from even the smartest of the machines. While the future belongs to those who are able to navigate this increasingly digitalised world of ours, the choicest spoils will fall to those who can combine technological fluency with emotional intelligence.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=Empathy

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=Emotional+intelligence

 


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Sirpa Vellonen-Myllylä's curator insight, March 11, 2018 9:37 AM

Finally I can see this topic emerge in public discussion about education - something I've been privately preaching about. 

Felipe Rincon's curator insight, March 14, 2018 8:22 PM
It is very interesting the way in which this article emphasizes the importance of empathy and the other characteristics belonging to the human being in our society, also how that characteristics distance us from machines. I think that the implementation of methodologies that take into consideration this aspects in education in general will contribute to the comprehensive citizens education. The appropriate combination of technological fluency with emotional intelligence should be one of the goals in modern education
Patrice McDonough's curator insight, March 15, 2018 11:49 AM
Who knew our humanity would be buried under the weight of automated intelligences.  Overtaking #EmotionalIntelligence!!
Rescooped by Antonios Bouris from 21st Century Learning and Teaching
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The Future of Education is Unstructured Learning, and Here's Why

The Future of Education is Unstructured Learning, and Here's Why | Communication design | Scoop.it
Unstructured learning is an authentic real-world way of learning. That’s because the real world itself doesn’t have neat compartments or set disciplines for success. It demands adaptability, patience, and a willingness to learn and to use what is learned in the moment. Most of all, it requires us to take full responsibility for what we learn.

 

It’s time to play and to let go of rigid teaching in favour of unstructured learning. For this to happen, teachers have to foster trust in their students. They have to be willing to take a step back and put a little slack on the reins of traditional pedagogy. In short, we need to let things get a little messy. Ease into it—it’s a bold step and it will transform everything.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=modern-education

 


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Carlos Fosca's curator insight, December 26, 2017 8:36 AM

“El aprendizaje no estructurado ocurre cuando dejamos que los estudiantes jueguen sin una guía para que puedan sacar conclusiones por sí mismos. Sin embargo, todavía este tipo de aprendizaje requiere del apoyo del maestro, particularmente en las primeras etapas del proceso. Esto sucede en forma de diseño de escenarios, desarrollo de plantillas, formulación de preguntas orientadoras, etc. Al final, sin embargo, todos estos métodos están diseñados para apoyar y guiar a los estudiantes mientras caminan felices a través de lo desconocido”. (Global Digital Citizen Foundation, 2017)

Gust MEES's curator insight, January 4, 2018 8:57 AM
Unstructured learning is an authentic real-world way of learning. That’s because the real world itself doesn’t have neat compartments or set disciplines for success. It demands adaptability, patience, and a willingness to learn and to use what is learned in the moment. Most of all, it requires us to take full responsibility for what we learn.

 

It’s time to play and to let go of rigid teaching in favour of unstructured learning. For this to happen, teachers have to foster trust in their students. They have to be willing to take a step back and put a little slack on the reins of traditional pedagogy. In short, we need to let things get a little messy. Ease into it—it’s a bold step and it will transform everything.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=modern-education

 

Jerry Busone's curator insight, January 5, 2018 8:14 AM

Unstructured learning brings real to your workshops and classroom. Its not YOU the teacher doing all the presenting but its about guiding and facilitating people through real world problems and allowing them to innovate,apply principles ,models  and come to their own conclusions. Just like there are many ways to lead and sell there are many ways to learn ... 

Rescooped by Antonios Bouris from 21st Century Learning and Teaching
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How AI Has Already Changed Your Life

How AI Has Already Changed Your Life | Communication design | Scoop.it

For some people, artificial intelligence still makes them feel a little…uneasy. It’s often depicted as sinister-looking robots who will take over our lives and our jobs, or even replace humanity. 

The reality is, we are already in an age in which AI is infused into our everyday lives in ways that augment rather than replace people. Digital assistants such as Cortana can find you the closest restaurant, dictate a text to your friend, manage your email inbox and even help you create more beautiful PowerPoint presentations.  Whether you realise it or not, AI is an integral part of all these interactions. And while it’s not something you can often see or touch, I bet you’re already experiencing the benefits of AI every day.


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Gust MEES's curator insight, March 30, 2018 2:40 AM

For some people, artificial intelligence still makes them feel a little…uneasy. It’s often depicted as sinister-looking robots who will take over our lives and our jobs, or even replace humanity. 

The reality is, we are already in an age in which AI is infused into our everyday lives in ways that augment rather than replace people. Digital assistants such as Cortana can find you the closest restaurant, dictate a text to your friend, manage your email inbox and even help you create more beautiful PowerPoint presentations.  Whether you realise it or not, AI is an integral part of all these interactions. And while it’s not something you can often see or touch, I bet you’re already experiencing the benefits of AI every day.

So, how does AI technology actually work? AI is a machine’s ability to recognise images and words, learn and reason in ways that are similar to people. Data is the fuel for AI, and our world is awash with data as our daily interactions are increasingly digital. AI uses sophisticated algorithms to sort through piles of data, spot patterns and make predictions – tasks that would be repetitive and time-consuming, if not practically impossible, for people to do manually. AI can do this work on our behalf and give us back more of life’s most precious commodity - time.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=AI

 

Miklos Szilagyi's curator insight, March 31, 2018 5:43 AM
Félünk (félünk?) a mesterséges intellingenciától, pedig különböző szintű megjelenési formáit full használjuk... az átalakulás, a változás folyamatos, az is lesz, hol lineáris, hol helyenként ugrásszerű, de hozzászokni már elkezdtünk... nem a távoli jövő az, amikor majd egyszerre csak ránk ugrik, mint egy tigris...:-)))
Miklos Szilagyi's curator insight, March 31, 2018 5:47 AM
“...AI is a machine’s ability to recognise images and words, learn and reason in ways that are similar to people. Data is the fuel for AI, and our world is awash with data as our daily interactions are increasingly digital...” - The AI is already makes a part of our daily life... it gives time for us to become acclimatized to it...
Rescooped by Antonios Bouris from 21st Century Learning and Teaching
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We Need to Modernize Education. The Clock Is Ticking | #ModernEDU #ModernLEARNing #LEARNing2LEARN

We Need to Modernize Education. The Clock Is Ticking | #ModernEDU #ModernLEARNing #LEARNing2LEARN | Communication design | Scoop.it

Flipping the curriculum could help us meet the demands of the artificial-intelligence era

Technologies such as artificial intelligence, robotics, and biotech are redefining what it means to be human—and employable.

Jobs are disappearing as automation replaces the need for people. New occupations are emerging that demand competencies that can transfer across the multiple assignments workers will experience in their lives. The disappearance of global boundaries presents opportunities—and risks—for all workers.

These changes demand a significant, ambitious evolution in how we prepare students for their future in a world that's increasingly volatile, uncertain, complex, and ambiguous. We need a relevant and modernized education.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=modern-education

 


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laustenreed's curator insight, March 8, 2018 3:48 PM

Looking into the future Of Distance Education. Is this reality?

Chong Jiaxuan's comment, March 9, 2018 9:58 AM
According to the article, education now focusses more on information and data, followed by understanding and knowledge, and in last place, transfer of expertise. However, in the future, when artificial intelligence becomes common, education needs to focus on transfer of expertise before everything else. I feel that this is rather true. Knowledge of events and subjects might give you a boost in your career, but what is more important is the skills to learn, which is the transfer of expertise. Education needs to shift in order to meet this demand of skills needed in the future.
Julián David Cano's curator insight, March 20, 2018 7:14 PM
It can be evidenced that a lot of aspects of education continue being as traditional as always. Nevertheless, I must highlight that nowadays people are becoming aware about the importance of incorporating technology into the classrooms. Although people are becoming aware, taking advantage of technology to improve the learning process is still a challenge.

This article is really interesting due to the fact that it provides specific examples of skills needed in this century, and that can be achieved through the use of technological devices. Also, this article made me think about my role as a future teacher and the responsibility to start making little changes into the classrooms in order to improve education and contribute positive aspects to it. it is clear that the article makes a direct relationship about technology and education, and how to prepare students to deal with the 21st century skills.
Rescooped by Antonios Bouris from 21st Century Learning and Teaching
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5 ways to get your readers to actually finish your articles | #Press #Journalism #Publishers #Blogging

5 ways to get your readers to actually finish your articles | #Press #Journalism #Publishers #Blogging | Communication design | Scoop.it

The challenge of dwindling attention spans
There’s a well-recycled statistic out there that says the human attention span has dwindled from 12 seconds at the start of the century to less than 8 seconds today. And while some people argue the legitimacy of this data point, the reality is that attention spans certainly aren’t getting any better. The multisensory nature of the internet, social media, and other digital technologies is rewiring the human brain and making it harder for people to stay focused on singular tasks and objectives – both online and offline.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=press

 

https://gustmees.wordpress.com/2014/02/26/curation-the-21st-century-way-to-learn-on-its-own-pace-and-to-organize-the-learning/

 

 

 


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Gust MEES's curator insight, February 7, 2018 6:02 PM

The challenge of dwindling attention spans
There’s a well-recycled statistic out there that says the human attention span has dwindled from 12 seconds at the start of the century to less than 8 seconds today. And while some people argue the legitimacy of this data point, the reality is that attention spans certainly aren’t getting any better. The multisensory nature of the internet, social media, and other digital technologies is rewiring the human brain and making it harder for people to stay focused on singular tasks and objectives – both online and offline.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=press

 

https://gustmees.wordpress.com/2014/02/26/curation-the-21st-century-way-to-learn-on-its-own-pace-and-to-organize-the-learning/