Employee Engagement & Retention
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Corporate Buzzwords Don't Have To Be Embarrassing

Corporate Buzzwords Don't Have To Be Embarrassing | Employee Engagement & Retention | Scoop.it
Sometimes words can become corporate buzzwords because of overuse. Or wrong use. But they may still be the best words for something very important.
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LAPD builds Rockets with Inner City Kids with the RRS.

@watchhollywood @RRS Los Angeles Police Department teams up with the Reaction Research Society and reach out to inner city communities. LAPD and the RR
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Tribal Leadership: The Key To Building Great Teams

Tribal Leadership: The Key To Building Great Teams | Employee Engagement & Retention | Scoop.it
Have you ever wondered about internal organization dynamics and why some groups of people (who aren't on the same team) are more successful than others? Why different “tribes” inside the organization seem to be at war with one another lowering performance in increasing politics? Why certain groups of people never seem to do anything? Or why …
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Emotional Intelligence: A Hidden Key To Career And Workplace Success

Emotional Intelligence: A Hidden Key To Career And Workplace Success | Employee Engagement & Retention | Scoop.it
Although the topic of emotional intelligence may seem “touchy-feely” for some, the benefits of having a higher EQ are cold
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The CIO's Role In Customer Experience

The CIO's Role In Customer Experience | Employee Engagement & Retention | Scoop.it
Things in the world of customer experience are constantly changing, and the CIO is no exception. Instead of sitting back and waiting for things to happen, today’s CIO plays a more proactive role in finding forward-thinking solutions for the company, according to Lucky Brand's CIO Jason Richard.
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What Makes a Great Customer Experience?

What Makes a Great Customer Experience? | Employee Engagement & Retention | Scoop.it
The best marketers know that great customer experience is as much about what isn't there as what is.
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A World-Renowned Futurist Reveals The Hotel Of The Future

A World-Renowned Futurist Reveals The Hotel Of The Future | Employee Engagement & Retention | Scoop.it
The future of airport transfer--in a pod. World-renowned global futurist Dr. James Canton envisions hotel experiences that include supersonic travel and DNA-driven spa treatments, so what can we expect in the next decade? Canton, a former Apple Computer executive, author and social scientist, worked in conjunction with Hotels.com, to present the Hotels of the Future [...]
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CIO Playbook: IT value and the digital mindset | ZDNet

CIO Playbook: IT value and the digital mindset | ZDNet | Employee Engagement & Retention | Scoop.it

"Adopting a digital mindset is fundamental to being a successful modern CIO. Martha Heller, a top author and CIO influencer offers valuable and practical advice for every Chief Information Officer ..."


Via Leona Ungerer
Frank Miuccio's insight:
Are you ready to be a successful modern day CIO or Digital CIO?
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A step closer to robotic tutors for the classroom

A step closer to robotic tutors for the classroom | Employee Engagement & Retention | Scoop.it

"Summary: A robotic system that can detect the emotional state of young learners and improve the learning experience is one step closer to entering the classroom, researchers report ..."


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How to use social media to create a personal brand

How to use social media to create a personal brand | Employee Engagement & Retention | Scoop.it
Content provided courtesy of USAA.
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What Science Tells Us About Leadership Potential

Eight findings, supported by research.
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SpaceX Competition Brings More Than Just City Plans to Mars

SpaceX Competition Brings More Than Just City Plans to Mars | Employee Engagement & Retention | Scoop.it
While the majority of competitors in the competition are focusing on designing Mars cities, one team are building cargo trucks that would have the ability to
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Customer Satisfaction is dead! Customer Experience is the X Factor in business today!

Customer Satisfaction is dead! Customer Experience is the X Factor in business today! | Employee Engagement & Retention | Scoop.it
Does your organization know the difference between customer satisfaction and customer experience? Customer satisfaction was the buzzword in the 90’s if your
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Customer Service Versus Customer Experience: What’s the Difference…And Why It Matters | Talking Point | The Disney Institute Blog

Customer Service Versus Customer Experience: What’s the Difference…And Why It Matters | Talking Point | The Disney Institute Blog | Employee Engagement & Retention | Scoop.it
Customer experience—it’s the one thing that can make or break an organization’s success. Learn why it’s so critical.
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The curriculum of 2030

The curriculum of 2030 | Employee Engagement & Retention | Scoop.it

"While we do not yet live in a world of flying cars and androids, there is no denying that technology … "


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A Journalist Who Interviewed 585 CEOs Says They All Have These 3 Things in Common

A Journalist Who Interviewed 585 CEOs Says They All Have These 3 Things in Common | Employee Engagement & Retention | Scoop.it
The journalist who has interviewed CEOs for the New York Times for a decade shares his observations.
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Three tips to boost your emotional intelligence and live The FISH! Philosophy

Three tips to boost your emotional intelligence and live The FISH! Philosophy | Employee Engagement & Retention | Scoop.it
If you
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The Life-Changing Habit of Starting Your Day on Purpose

A purposeful day is critical in achieving better results
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Silicon Valley Comic Con | April 21-23, 2017

Silicon Valley Comic Con | April 21-23, 2017 | Employee Engagement & Retention | Scoop.it
Silicon Valley Comic Con brings together America’s two greatest superheroes: Pop Culture and Technology. Presented by Steve Wozniak and featuring top celebrities, comics, independent artists, cosplay, video games, consumer electronics, music and apps, Silicon Valley Comic Con is where entertainment and our electronic worlds intersect.
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In a Los Angeles neighborhood, teen reporters give a paper unique access to its community | Timothy Pratt | Columbia Journalism Review

In a Los Angeles neighborhood, teen reporters give a paper unique access to its community | Timothy Pratt | Columbia Journalism Review | Employee Engagement & Retention | Scoop.it

Earlier this month, reporter Samantha Silva sat with Juan Méndez and Josefina Rizo in the living room of their Los Angeles home. She was there to interview the couple about their 16-year-old son, José Juan Méndez, who was fatally shot in February during an encounter with police.

Méndez, who police say was armed and driving a stolen car at the time of the shooting, is one of five people killed by officers in the city’s Boyle Heights neighborhood in the first eight months of 2016, Silva reported this week. That living-room interview was “emotional,” she recalls, and not just for the teen’s parents. “I used to see [Jose] in school—I had conversations with him once or twice. He could’ve been my friend. Or cousin.”

Silva, age 17, is not your average reporter, and her publication, the Boyle Heights Beat, is not your average media outlet. Published in a bilingual format online and quarterly in print, the Beat covers Boyle Heights, a predominantly Hispanic neighborhood of about 90,000 people in East Los Angeles. But in important ways, the Beat is produced by Boyle Heights, too: Most of the reporting comes from high school students like Silva, who live or go to school in the neighborhood and are mentored by veteran journalists.

The outlet represents “a merger of journalism and community that just doesn’t happen in the mainstream press,” says Tom Grubisich, who writes about hyperlocal media for Street Fight.


Click headline to read more and access hot links--


Via Chuck Sherwood, Senior Associate, TeleDimensions, Inc
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For Disney, the medium is the magic

It's no surprise that a blog about Customer Experience is talking about Disney. Those OG CX marketers know exactly how to create magi
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Leadership Is About Emotion

Leadership Is About Emotion | Employee Engagement & Retention | Scoop.it

Make a list of the 5 leaders you most admire. They can be from business, social media, politics, technology, the sciences, any field. Now ask yourself why you admire them. The chances are high that your admiration is based on more than their accomplishments, impressive as those may be. I’ll bet that everyone on your list reaches you on an emotional level.

 

This ability to reach people in a way that transcends the intellectual and rational is the mark of a great leader. They all have it. They inspire us. It’s a simple as that. And when we’re inspired we tap into our best selves and deliver amazing work.

 

So, can this ability to touch and inspire people be learned? No and yes. The truth is that not everyone can lead, and there is no substitute for natural talent. Honestly, I’m more convinced of this now – I’m in reality about the world of work and employee engagement. But for those who fall somewhat short of being a natural born star (which is pretty much MANY of us), leadership skills can be acquired, honed and perfected. And when this happens your chances of engaging your talent increases from the time they walk into your culture.

 

Via The Learning Factor, Cameron Larsuel
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Cameron Larsuel's curator insight, October 17, 2016 6:27 PM

Leadership is emotion, leadership is energy, leadership is you.

Matthias von Wnuk-Lipinski's curator insight, October 18, 2016 3:09 AM
Leadership and Emotion
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Mars City Design 2016

Mars City Design 2016 | Employee Engagement & Retention | Scoop.it
Melbot summarises our experience with the @MarsCityDesign competition.
https://t.co/lksuVpjYag
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Finding the Right Work-Life Balance: Creating a Healthy, Rewarding Life

Finding the Right Work-Life Balance: Creating a Healthy, Rewarding Life | Employee Engagement & Retention | Scoop.it
You feel energized, happy and fulfilled when your work and life are in balance. Adjust your schedule and be more flexible to achieve this goal.
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How WD-40 created a learning-obsessed company culture

How WD-40 created a learning-obsessed company culture | Employee Engagement & Retention | Scoop.it

"And helped the cult product go global ..."

©


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Redefining how we develop talent

Redefining how we develop talent | Employee Engagement & Retention | Scoop.it
Focus on strengths, not weaknesses 
I had the opportunity to attend Gallup Accelerated Strengths training this summer – something I’ve had on my wish list for…
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