Empathy and HealthCare
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Empathy and HealthCare
- CultureOfEmpathy.com
Curated by Edwin Rutsch
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Newspaper Front Page: All Sections

Newspaper Front Page: All Sections | Empathy and HealthCare | Scoop.it


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The LaPook Effect: Empathy for doctors - Clear+Vivid with Alan Alda  

Jon LaPook, Chief Medical Correspondent for CBS News, is on a mission to help doctors be more empathetic with patients. And his communication skills are turning out to be contagious.

 

#EmpathyCircles: The best #Empathy building practice.  http://www.EmpathyCircle.com

 #EmpathyTraining:  https://j.mp/ECCOURSE

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Empathy: Leadership in Times of Crisis

Leadership has faced newer challenges as we grapple with the new normal. Practicing empathy as a leader has never been more critical. Empathetic leadership is important because empathy fosters trust, resilience, healing, growth, creativity, and nourishing connections. Empathy reduces stress, transforms conflict, and supports a sustainable collaborative environment. While it is important to develop empathy for others, it is equally important to provide self-compassion for yourself.

 

 

In this session, we will explore how a leader can develop empathy for others through self-compassion. Empathy without self-compassion can leave a person drained of energy as a result of feeling what others feel. Our goal is to provide you a framework for self-compassion and self-care so that you can become an empathetic leader who understands others' situations and can communicate this understanding to others and reciprocate as per their needs, all while ensuring their own pitcher is not empty.

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Should We Train Doctors for Empathy?

Should We Train Doctors for Empathy? | Empathy and HealthCare | Scoop.it
A 2011 survey of 800 recently hospitalized patients found that only 53 percent of them felt that their physicians were empathic and caring. And it’s not just in their heads: In one study where doctor-patient encounters were videotaped, researchers found that doctors often overlooked or dismissed signs of distress communicated by patients, providing empathic responses only 22 percent of the time. Other studies have found similar results.

These shortcomings have long dismayed patients like myself—but recently they seem to be troubling leaders in the medical profession as well.

 

#EmpathyCircles: The best #Empathy building practice.  http://www.empathycircle.com

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The role of empathy in improving patient care and decreasing medical liability

The role of empathy in improving patient care and decreasing medical liability | Empathy and HealthCare | Scoop.it

Studies reveal that more than half of all practicing physicians demonstrate signs of burnout. Contemporary physicians face tremendous pressures due to a confluence of factors, including balancing heavy patient loads within constrained schedules, the increasing complexity of patient health problems, and increasingly burdensome COVID-related documentation requirements.

These circumstances—and more—challenge physician empathy, and even to some extent dampen it even further. Multiple research studies document a decline in empathy that appears to begin in the third year of medical school and persists during residency.  The pandemic has exacerbated this deterioration. In the past, empathy rebounded after the rigors of training were over, but today, empathy needs to be refreshed to help both patients and providers. 

 

#EmpathyCircles: The best #Empathy building practice.  http://www.empathycircle.com

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How to preserve empathy in medicine

How to preserve empathy in medicine | Empathy and HealthCare | Scoop.it
Roadblocks to empathy

No matter how extensive or well-developed your capacity for empathy may be, you cannot feel empathy for everyone all the time. Whether we’re talking about doctors who have never been patients, or clinicians who have never faced discrimination, we know that people’s ideas can change, when properly educated and supported.

In a randomized, controlled trial, one of the most exciting findings within my own research into the malleability of empathy looked at physicians of six different medical and surgical specialties. Using the E.M.P.A.T.H.Y.(R) acronym and other techniques, physicians learned how to accurately “read” their patients’ states of emotion and respond more empathically. Post-intervention, the training group received significantly higher patient satisfaction scores than the control group.

 

Helen Riess 

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What is empathy? Oncology patient perspectives on empathic clinician behaviors  

What is empathy? Oncology patient perspectives on empathic clinician behaviors   | Empathy and HealthCare | Scoop.it
Oncology patients and physicians value empathy because of its association with improved health outcomes. Common measures of empathy lack consistency and were developed without direct input from patients. Because of their intense engagement with health care systems, oncology patients may have unique perspectives on what behaviors signal empathy in a clinical setting.
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Empathy in Healthcare: 3rd Biennial Colloquium (Virtual) -  Faculty of Philosophy - University of Oxford

Empathy in Healthcare: 3rd Biennial Colloquium (Virtual) -  Faculty of Philosophy - University of Oxford | Empathy and HealthCare | Scoop.it

11th/12th November 2021

Empathic care is an invaluable tool in the modern practitioner’s arsenal; it is essential in improving outcomes for patients, in reducing burnout for healthcare practitioners and boosting care satisfaction for both parties. Barriers to this, however, can range from revolutionary technology to lack of diversity.

 

This 3rd biennial meeting with its related colloquium themes will address different ways we can overcome these barriers to empathic care. Led by internationally renowned speakers, the colloquium will give its attendees the opportunity to learn about the cutting-edge research related to empathy and to interact both with like-minded people and international leaders in the field.

 

The virtual event will be interactive with a combination of keynote lectures, panels, and workshops. Between lectures and panels, the organizers will lead a series of exercises to promote self-empathy

.

The timings will be Australasia, Europe, and US friendly.

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Cleveland Clinic: Studies in Empathy Episodes

Cleveland Clinic: Studies in Empathy Episodes | Empathy and HealthCare | Scoop.it
How can an organization standardize and sustain a culture of empathy from the bedside to the board room? In this episode, Carol Santalucia, the founder of Cleveland Clinic's Communicate with H.E.A.R.T. ® program, reveals the importance of listening to caregivers.

 

Adrienne Boissy:
Welcome to another episode of Studies in Empathy, a Cleveland Clinic podcast, exploring empathy, in patient experience. I'm your host, Adrienne Boissy, Chief Experience Officer here at the Cleveland Clinic in Cleveland, Ohio. I'm very pleased to have Carol Santalucia, Director of Patient Experience Business Development here. Carol, welcome to Studies in Empathy.

linatranmakeup's curator insight, August 5, 11:49 PM
Chia Sẻ Địa Chỉ Học Trang Điểm, Make Up tốt nhất Hà Nội

 

Lina Trần Make Up Artist là địa chỉ dạy học trang điểm từ cơ bản đến nâng cao, từ cá nhân đến chuyên nghiệp tốt nhất tại hà nội.

Tại đây có đào tạo 3 khóa học chính:

Khóa Học trang điểm cá nhân cho người mới bắt đầu tập làm quen với các dụng cụ trang điểm như cọ, phấn, kem nền, các loại mỹ phẩm thiết yếu hằng ngày.

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Khóa Học Trang Điểm Chuyên Nghiệp tại Lina Trần Make Up Artist do chính Lina Trần trực tiếp cầm tay dạy học theo từng buổi học với hơn 90% là học thực hành.

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Khóa Học Trang Điểm Cô Dâu tại Lina Trần Make Up Artist do trực tiếp Lina Trần cầm tay dạy học với giáo trình riêng cho từng người với hơn 90% bài học sẽ là thực hành.

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Ai phù hợp với các khóa học tại Lina Trần Make Up Artist:

  • Người có độ tuổi từ 16 đến 35.
  • Đam mê và yêu thích lĩnh vực trang điểm.
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Empathy/Emotions in Medicine/Medical Education | Johanna Shapiro

Empathy/Emotions in Medicine/Medical Education | Johanna Shapiro | Empathy and HealthCare | Scoop.it

#EmpathyCircles: The best #Empathy building practice.  http://www.empathycircle.com

 

Empathy/Emotions in Medicine/Medical Education

Below are some of the articles published on the incorporation of empathy and emotions in the practice of medicine. Empathy is critical to the development of professionalism in medical students, and the humanities–particularly literature–have been touted as an effective tool for increasing student empathy.

This quantitative/qualitative study was undertaken to assess whether reading and discussing poetry and prose related to patients and doctors could significantly increase medical student empathy and appreciation of the relevance of the humanities for their own professional development.

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Study examines the effectiveness of using virtual reality to train healthcare providers in empathy

Study examines the effectiveness of using virtual reality to train healthcare providers in empathy | Empathy and HealthCare | Scoop.it
Research has shown empathy gives healthcare workers the ability to provide appropriate supports and make fewer mistakes. This helps increase patient satisfaction and enhance patient outcomes, resulting in better overall care.

In an upcoming issue of the Journal of Medical Imaging and Radiation Sciences, published by Elsevier, multidisciplinary clinicians and researchers from Dalhousie University performed an integrative review to synthesize the findings regarding virtual reality (VR) as a pedagogical tool for eliciting empathetic behavior in medical radiation technologists (MRTs).
Desiree Dominguez's curator insight, June 6, 11:16 PM
Practice makes perfect and using VR can help with that. 
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Enhancing Patient Experience through use of Empathetics® Program

Enhancing Patient Experience through use of Empathetics® Program | Empathy and HealthCare | Scoop.it
Key Takeaways 
Improving patient experience requires maintaining patient experience goals over time allowing clinicians to align despite changes imposed on their daily practice.

Workflows comprising the shared experiences of the care team can improve experiences for our patients, staff, and clinicians.

The use of multiple tools, including lean improvement practices, human-centered design, and Empathetics, rather than relying on any single approach, drives improvement that is easier to achieve and maintain.
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Empathy Is a Protective Factor of Burnout in Physicians: New Neuro-Phenomenological Hypotheses Regarding Empathy and Sympathy in Care Relationship

Empathy Is a Protective Factor of Burnout in Physicians: New Neuro-Phenomenological Hypotheses Regarding Empathy and Sympathy in Care Relationship | Empathy and HealthCare | Scoop.it
Burnout is a multidimensional work-related syndrome that is characterized by emotional exhaustion, depersonalization-or cynicism-and diminution of personal accomplishment. Burnout particularly affects physicians. In medicine as well as other professions, burnout occurrence depends on personal, developmental-psychodynamic, professional, and environmental factors. Recently, it has been proposed to specifically define burnout in physicians as "pathology of care relationship."

 

That is, burnout would arise, among the above-mentioned factors, from the specificity of the care relationship as it develops between the physician and the patient.

 

Accordingly, experimental studies and theoretical approaches have suggested that burnout and empathy, which is one of the most important skills in physicians, are closely linked. However, the nature of the relation between burnout and empathy remains not yet understood, as reflected in the variety of theoretical and contradictory hypotheses attempting to causally relate these two phenomena.

 

Firstly, we here question the epistemological problem concerning the modality of the burnout-empathy link.

 

Secondly, we hypothesize that considering the multidimensional features of both burnout and empathy, on one hand, and on the other hand, the distinction between empathy and sympathy enables to overcome these contradictions and, consequently, gives a better understanding of the relationship between burnout and empathy in physicians.

 

Thirdly, we propose that clarifying the link between burnout, empathy and sympathy would enable developing specific training in medical students and continuous professional formation in senior physicians and would potentially contribute to the prevention of burnout in medical care.

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The LaPook Effect: Empathy for doctors - Clear+Vivid with Alan Alda  

Jon LaPook, Chief Medical Correspondent for CBS News, is on a mission to help doctors be more empathetic with patients. And his communication skills are turning out to be contagious.

 

#EmpathyCircles: The best #Empathy building practice.  http://www.EmpathyCircle.com

 #EmpathyTraining:  https://j.mp/ECCOURSE

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Caboolture Hospital probe suggests empathy training for staff over 'poor leadership' and lack of enthusiasm for safety  

Caboolture Hospital probe suggests empathy training for staff over 'poor leadership' and lack of enthusiasm for safety   | Empathy and HealthCare | Scoop.it
Empathy training has been recommended for all staff at Caboolture Hospital after a probe found there was poor leadership and a lack of enthusiasm for safety and quality.

 

#EmpathyCircles: The best #Empathy building practice.  http://www.EmpathyCircle.com

 #EmpathyTraining:  https://j.mp/ECCOURSE

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Practitioner Empathy and the Duration of the Common Cold

Practitioner Empathy and the Duration of the Common Cold | Empathy and HealthCare | Scoop.it

Methods

350 subjects, ≥12 years of age received either a standard or enhanced physician visit as part of a randomized controlled trial. The patient-scored Consultation and Relational Empathy (CARE) questionnaire assessed practitioner-patient interaction, especially empathy. Cold severity and duration were assessed from twice daily symptom reports. Nasal wash was performed to measure the immune cytokine IL-8.

Results

84 individuals reported perfect (score of 50) CARE scores. They tended to be older with less education, but reported similar health status, quality of life, and levels of optimism. In those with perfect CARE scores, cold duration was shorter (mean 7.10 days vs. 8.01 days, p=0.032), and there was a trend towards reduced severity (mean AUC 240.40 vs. 284.49, p=0.118).

After accounting for possible confounding variables, cold severity and duration were significantly lower in those reporting perfect CARE scores (p=0.037 and p=0.017 respectively). In these models, a perfect score also correlates with a larger increase in IL-8 levels (p=0.015).

Conclusions

Clinician empathy, as perceived by patients with the common cold, significantly predicts subsequent duration and severity of illness and is associated with immune system changes.

 

#EmpathyCircles: The best #Empathy building practice.  http://www.empathycircle.com

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The role of empathy in improving patient care - 3Meds.com

The role of empathy in improving patient care - 3Meds.com | Empathy and HealthCare | Scoop.it
Before we move forward to elaborate on the role of empathy in improving patient care, one must be clear about the definition of empathy. What is empathy? And why it is important in improving patient care.

What is Empathy?
Empathy is defined as “the ability to comprehend and share another’s feelings.” It’s the ability to put oneself in another’s shoes and experience what they are going through, as well as share their emotions and sensations. It is the acknowledgment and acceptance of a patient’s fear, anxiety, suffering, and worry. It’s the ability to empathize with patients’ sentiments in order to provide more accurate diagnosis and compassionate treatment.

Empathy is a highly effective communication tool that is frequently misunderstood and underutilized. The therapeutic effectiveness of the provider-client connection is enhanced by good sympathetic communication. Appropriate use of empathy as a communication strategy accelerates health-related interviews, improves data collection efficiency, and acknowledges the patient or client.

Anuja Sahi

 

#EmpathyCircles: The best #Empathy building practice.  http://www.empathycircle.com

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Empathy in healthcare: 3rd Biennial Colloquium (Virtual) | University of Oxford

Empathy in healthcare: 3rd Biennial Colloquium (Virtual) | University of Oxford | Empathy and HealthCare | Scoop.it

#EmpathyCircles: The best #Empathy building practice.  http://www.empathycircle.com

 

Empathic care is an invaluable tool in the modern practitioner’s arsenal; it is essential in improving outcomes for patients, in reducing burnout for healthcare practitioners and boosting care satisfaction for both parties. Barriers to this, however, can range from revolutionary technology to lack of diversity. This 3rd biennial meeting with its related colloquium themes will address different ways we can overcome these barriers to empathic care. Led by internationally renowned speakers, the colloquium will give its attendees the opportunity to learn about the cutting-edge research related to empathy and to interact both with like-minded people and international leaders in the field.

The virtual event will be interactive with a combination of keynote lectures, panels, and workshops. Between lectures and panels, the organisers will lead a series of exercises to promote self-empathy.

For complete information (including how to submit an abstract and programme, see here: https://www.philosophy.ox.ac.uk/event/empathy-healthcare-3rd-biennial-colloquium-virtual

Please select your attendee category by clicking 'Book Event' and proceed to the checkout.

Professional - £85

Reducded (Student/Underpaid) - £45

Last minute - £125 (from 19th October

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Empathy as a Determinant of Health ft. Charles-Antoine Barbeau-Meunier Purposeful Empathy

#EmpathyCircles: The best #Empathy building practice.  http://www.empathycircle.com

 

Watch this episode to learn why empathy is critical to facing the climate crisis, the COVID pandemic and within all patient-physician relationships.

Charles-Antoine Barbeau-Meunier, a resident physician and empathy scholar, believes the self-care conversation needs to shift. Instead of leaving the burden of self-care to healthcare providers at the individual level, it should be become a systemic priority. In this episode, he also shares how societal inequities are tied to health outcomes and why medical students often experience a decline in empathy.
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Empathy paramount to the patient experience as healthcare

Empathy paramount to the patient experience as healthcare | Empathy and HealthCare | Scoop.it
The need for empathy and compassion has been highlighted during the course of the COVID-19 pandemic, as many patients have been treated in isolation, cut off from family and loved ones.

Empathy is well and good in theory, but what does it look like in practice? How can healthcare organizations know they’re doing the right things for patients?

Those are the questions that will be addressed in the HIMSS21 digital session, “Embedding a Culture of Empathy and Compassion,” moderated by Cleveland Clinic Chief Experience Officer Adrienne Boissy. Speaking on the topic will be Ben Moor, anesthesiologist formerly of Beth Israel Deaconess Hospital in Plymouth, and Helen Riess, co-founder and chief scientific officer of Empathetics.
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The Importance of Empathy In Healthcare and Physician Training - Frans Derksen and Edwin Rutsch

The Importance of Empathy In Healthcare and Physician Training - Frans Derksen and Edwin Rutsch | Empathy and HealthCare | Scoop.it

#EmpathyCircles: The best #Empathy building practice.  http://www.empathycircle.com

Frans Derksen is a Dutch retired Medical Doctor and has a PhD in Empathy in Patient and Physician communication. In this discussion, Frans shares his research on the importance and effectiveness of empathy in healthcare.

 

His conclusion is that specific education about the theory, evidence of empathy and training of specific empathic skills, should be explicitly taught to medial students and residence.  Edwin talks about the effectiveness and application of Empathy Circles as a foundational empathy building practice.

 More explicit attention needs to be paid to empathy in physician training by embedding theoretical education, explicit attention to skill training and assessment of empathic behavior by patients and supervisors.

 

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5 Mandatory Soft Skills for Future Physicians

5 Mandatory Soft Skills for Future Physicians | Empathy and HealthCare | Scoop.it

In this article, you will learn about the top 5 soft skills that can highly improve your success in your future medical career and increase your chances of becoming highly acclaimed in a field of your choice.

1. Empathy

Having the ability to tap into one’s feelings and guess the emotional state of those around you is crucial for a future physician. Dealing with people in critical health situations requires you to understand their pain and sometimes nurture their feelings. 

Many studies dedicated to the role of empathy in medicine have concluded that this is mandatory in helping people get better. At the same time, too much empathy might interfere with your ability to keep functioning when you have to attend to other people’s needs. That is why you have to practice this soft skill with caution.

2. Active Listening

As a physician, both in clinical practice and in an ambulatory care system, you will have to deal with many patients of different ages and cultural backgrounds.

 

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As a doctor, I’m trying to have more empathy for my patients — and myself  

As a doctor, I’m trying to have more empathy for my patients — and myself   | Empathy and HealthCare | Scoop.it

#EmpathyCircles: The best #Empathy building practice.  http://www.empathycircle.com/

"I found my approach through a conversation with Helen Riess, a psychiatrist and author of “The Empathy Effect: Seven Neuroscience-Based Keys for Transforming the Way We Live, Love, Work, and Connect Across Differences,” who explained that through the process of developing self- and other empathy, emotional armor could be replaced by “emotional agility.” Intrigued, I went on to read Susan David’s “Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life,” which characterizes this healthier stance."

By Joseph Stern
May 29, 202

 

 

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Empathy Booklet

Empathy Booklet | Empathy and HealthCare | Scoop.it
THE RULES HAVE CHANGED.
Do you know where to look to gain the empathetic edge in helping your audience feel and be understood now?

Leverage Empathetic Thinking to drive business results

Gain an empathetic edge over competition during disruption

Improve how marketing connects with Healthcare segments

Unlock patient and HCPs decision-making with Social Science

Create opportunity by uncovering emerging emotional needs
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Post-COVID, Empathy Will Be a Game Changer In Healthcare Innovation - Electronic Health Reporter

Post-COVID, Empathy Will Be a Game Changer In Healthcare Innovation - Electronic Health Reporter | Empathy and HealthCare | Scoop.it
Empathy in innovation: We’ve made progress for patients   

In healthcare, we’ve done a better (although not remotely perfect) job of integrating empathy into the design and innovation process for the patient to optimize patient experience. From lobbies to hospital rooms, we’ve seen patient-centric design aimed at delivering more comfortable, less stressful, and seamless experiences.
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Alan Alda, Helen Riess: Empathy is needed now more than ever in the chaotic era of COVID-19.

Alan Alda, Helen Riess: Empathy is needed now more than ever in the chaotic era of COVID-19. | Empathy and HealthCare | Scoop.it

Empathy is needed now more than ever in the chaotic era of COVID-19.

That's the message actor Alan Alda and Helen Riess, MD, Mass General Hospital, Boston, are trying to spread. In the midst of another rising wave of COVID-19 diagnoses, personal protective equipment shortages, renewed calls for wearing masks, and continued uncertainty about a condition that is still relatively unknown, clinicians need empathy when dealing with patients, colleagues, friends and family, and even themselves, Alda and Riess stress.

Alda has been helping to train scientists and physicians to communicate better through the Alan Alda Center for Communicating Science founded at Stonybrook University, New York, in 2009. Riess is associate professor of psychiatry at Harvard Medical School, director of the Mass General Empathy and Relational Science Program, and has published several studies on this topic.

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