Empathy and HealthCare
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Empathy and HealthCare
- CultureOfEmpathy.com
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(Empathic Healthcare) Using virtual reality to teach medical students empathy for elders 

(Empathic Healthcare) Using virtual reality to teach medical students empathy for elders  | Empathy and HealthCare | Scoop.it
Students at the University of New England College of Osteopathic Medicine in Maine - the state with the oldest population in the country - are among the first in the world to use this program as a means to learn empathy for their patients.

"We're trying to get our students to understand the person-to-person approach of caring for people and working with people," said Dr. Marilyn R. Gugliucci, professor and director of geriatrics education and research at the college. "We don't want to just teach in a classroom. They've got to know people to help heal people."

 

By GRETCHEN M. GROSKY
October 28. 2017 

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Medicustech's comment, February 5, 2018 5:30 AM
Here the brief details about how Virtual & Augmented Reality using in healthcare industry.

https://medicustech.blogspot.in/2018/01/mixed-reality-in-healthcare-and-its-new.html
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(Study) (Empathic Healthcare) Living with 'melanoma' … for a day: a phenomenological analysis of medical students' simulated experiences.   "Doctors who experience ill health are more empathic towa...

(Study) (Empathic Healthcare) Living with 'melanoma' … for a day: a phenomenological analysis of medical students' simulated experiences.   "Doctors who experience ill health are more empathic towa... | Empathy and HealthCare | Scoop.it
BACKGROUND:
Despite the rising incidence of melanoma, medical students have progressively fewer opportunities to encounter patients with this important condition. Curricula tend to attach the greatest value to intellectual forms of learning.

 

However, compared with intellectual learning, experiential learning affords students deep insights about a condition. Doctors who experience ill health are more empathic towards patients. However, opportunities to learn about cancer experientially are limited. Temporary transfer tattoos can simulate the ill health associated with melanoma. We reasoned that if doctors who have been sick are more empathic temporarily 'having' melanoma might have a similar effect.

 

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Art class gives medical students new tools for wellness, empathy and fighting burnout

Art class gives medical students new tools for wellness, empathy and fighting burnout | Empathy and HealthCare | Scoop.it
The workshops also include classes in mindfulness training, food and mood, and exercise in medicine — all designed to help medical school students understand the importance of interacting and empathizing with patients, and learning how to take care of themselves as they enter a profession known for high burnout rates.
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(Empathic Healthcare) OXFORD EMPATHY PROGRAMME: Publications and resources 

(Empathic Healthcare) OXFORD EMPATHY PROGRAMME: Publications and resources  | Empathy and HealthCare | Scoop.it
PUBLICATIONS


Measuring practitioner empathy with patient surveys: a systematic review and meta-analysis (protocol)
Howick J, Ulyte A, Steinkopf L, Meissner K. PROSPERO record no. CRD42016037456.

Effects of changing practitioner empathy and patient expectations in healthcare consultations
Howick J, Fanshawe TR, Mebius A, Lewith G, Heneghan CJ, Bishop F, Little P, Mistiaen P, Roberts NW.
Cochrane Database of Systematic Reviews (2015), Issue 11. Art. No.: CD011934. DOI: 10.1002/14651858.CD011934

The effect of patient-practioner communication on pain: a systematic review. Mistiaen P, van Osch M, van Vliet L, Howick J, Bishop F, Di Blasi Z, Bensing J, van Dulmen S.
European Journal of Pain (2015). DOI: 10.1002/ejp.797.

 

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(Empathic Healthcare) OXFORD EMPATHY PROGRAMME: What is empathy? — University of Oxford 

(Empathic Healthcare) OXFORD EMPATHY PROGRAMME:  What is empathy? — University of Oxford  | Empathy and HealthCare | Scoop.it

Empathy is a term which has proven difficult for academics to define to their satisfaction. Yet doctors, patients, and lay people do not seem to have any trouble understanding what they mean by empathy. The extent to which empathy is a communication skill, an inner experience of the counselor, or the client's perception is also controversial.

What remains uncontroversial in the literature we are aware of is that patient experience and patient outcomes seem to improve when they interact with 'empathetic' practitioners (either practitioners who are rated by patients as being empathetic or practitioners who have been trained to enhance their empathy).

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(Empathy in Healthcare) Report Looks At Student's Level Of Empathy Throughout Medical School

(Empathy in Healthcare) Report Looks At Student's Level Of Empathy Throughout Medical School | Empathy and HealthCare | Scoop.it
Now there is a new report that says that one of the most important measures of empathy is called cognitive empathy.

 

Over the years there have been numerous studies which have looked at medical students and the training that they receive. These studies have said that students become less empathetic as the years of medical school go by.

Now there is a new report in the journal medical education conducted by sociologists at the University of Chicago and they say that one of the most important measures of empathy called cognitive empathy may actually improve.

Cognitive empathy is the ability to recognize and understand another person’s experience and to communicate and confirm that understanding and finally — to act in an appropriate and helpful manner.

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(Empathic Healthcare) Study challenges perception that empathy erodes during medical school

(Empathic Healthcare) Study challenges perception that empathy erodes during medical school | Empathy and HealthCare | Scoop.it
The relationship between a doctor and patient relies heavily on the physician's capacity to empathize with or be sensitive to a patient's emotional state. Empathy has been associated with patients' increased adherence to treatment, fewer malpractice complaints, improved patient satisfaction and favorable health outcomes.

Some studies have documented troubling declines in empathy during medical training -- the steepest of which are believed to occur between the second and third years of medical school, when students begin clinical training and empathetic communication is critical. But a new study by social neuroscientists at the University of Chicago, published Sept. 7 in Medical Education, challenges the common perception that empathy declines during medical training
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(Empathic Healthcare) Kansas City University Board of Trustees Member to Study Empathy in Medical Students

(Empathic Healthcare) Kansas City University Board of Trustees Member to Study Empathy in Medical Students | Empathy and HealthCare | Scoop.it
How much does a physician’s ability to empathize impact the process of healing?


Quite a bit according to world-renowned HIV researcher and Kansas City University of Medicine and Biosciences Board of Trustees member and alum, Leonard Calabrese, DO.


“Empathy is the driver of healing,” Calabrese said.


Calabrese, an immunologist at the Cleveland Clinic is leading a groundbreaking nationwide project to study empathy and its relationship to osteopathic medicine. The study, sponsored by: The American Association of Colleges of Osteopathic Medicine (AACOM) in collaboration with Sidney Kimmel Medical College of Thomas Jefferson University will involve 28,000 first year medical students including both KCU campuses in Kansas City and Joplin.

 

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"Empathy is the driver of healing."
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(Empathic Healthcare) (Teaching Empathy) Patients Are People First — Teaching Empathy To Jefferson University Students: 

(Empathic Healthcare) (Teaching Empathy) Patients Are People First — Teaching Empathy To Jefferson University Students:  | Empathy and HealthCare | Scoop.it
Jefferson University brings students and patients with dementia together for a lesson that’s often missing from healthcare: Empathy.

 

There are more than just feel-good reasons for teaching empathy to medical students. Doctors experience professional burnout at a higher rate than other American workers, partly because over time, they start to feel disconnected from what they’re doing, to lose the meaning of their work, the reason they started practicing medicine to begin with. Voeller says connecting more meaningfully with their patients, and with each other, has shown to reduce this effect.

 

And studies have shown that the patients of doctors who have high levels of empathy fare significantly better, including those with diabetes and the common cold. “When there’s an empathetic relationship between doctors and patients, there’s more trust,” says Mohammadreza Hojat, a Jefferson professor who has long studied empathy.

 

JUL. 26, 2017

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(Empathic Healthcare) Oxford Empathy Programme: International Colloquium — University of Oxford, Nuffield Department of Primary Care Health Sciences

(Empathic Healthcare) Oxford Empathy Programme: International Colloquium — University of Oxford, Nuffield Department of Primary Care Health Sciences | Empathy and HealthCare | Scoop.it

What kind of empathy is beneficial to patients and practitioners?

A growing body of evidence suggests that when healthcare practitioners enhance the way they express empathy, that this may improve healthcare outcomes. Specifically, enhanced empathy appears to:

  • reduce patient pain, depression, anxiety
  • increase patient satisfaction
  • and improve patient well-being
  • improve medication adherence
  • reduce practitioner burnout
  • reduce patient complaints and medico-legal risk
  • reduce medication use


How has empathy been defined in clinical studies that evaluate practitioner empathy and/or its impact on patient care?
How does empathy differ from compassion, and ‘patient-centred care’?

  • When is empathy (according to the definitions above) helpful/harmful to (a) patients, and (b) practitioners?
  • Through group discussions, plenary sessions and poster presentations, we will explore these questions with a view to collating our findings and publishing a report on our colloquium.

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(Empathic Healthcare) Does Empathy and Warmth Make a Physician Seem More Competent?

(Empathic Healthcare) Does Empathy and Warmth Make a Physician Seem More Competent? | Empathy and HealthCare | Scoop.it

Thus, we arrive at our study’s central question: Is there a warmth/competence trade-off in people’s perceptions of doctors displaying empathic nonverbal behavior?

 

This problem might sound like academic musing but it has major real-world impact. First and foremost, physician empathy (typically perceived as warmth) is associated with positive health outcomes, increased diagnostic accuracy and more patient adherence to treatment—for example, sticking to a cholesterol-lowering diet.

 

Medical education has been much maligned for ignoring “soft” relational skills, but if empathy is associated with better patient health outcomes, there is a compelling case to include such training in formal curricula.


Second, physician empathy is associated with increased patient satisfaction. As a patient, you would thus probably have enjoyed the second version of the scenario above more than the first.

 

Training doctors to be more empathic may thus benefit the “public good” in that we would all be slightly happier.

 

Gordon Kraft-Todd is a PhD Student in the Human Cooperation Laboratory at Yale University.

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(Empathic Healthcare) (Empathic Design) 2017 Patient Experience Summit Recap: Deeply Meaningful Conference Focuses on “Empathy by Design”

(Empathic Healthcare) (Empathic Design) 2017 Patient Experience Summit Recap: Deeply Meaningful Conference Focuses on “Empathy by Design” | Empathy and HealthCare | Scoop.it

A community of experts and learners came together at Cleveland Clinic’s eighth annual Patient Experience Summit: Empathy + Innovation to examine how the concept of design thinking can improve healthcare.

 

Organized along its “Empathy by Design” theme, the conference focused on topics ranging from quality and safety, high-reliability organizations, burnout and engagement to end-of-life perspectives – all in the context of a constantly changing healthcare environment.

 

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(Empathic Healthcare) Driving Physician Empathy Amidst Push for Health IT Use

(Empathic Healthcare) Driving Physician Empathy Amidst Push for Health IT Use | Empathy and HealthCare | Scoop.it
June 28, 2017 - In the healthcare space, there are currently two prevailing themes – the drive for patient-centered care with provider empathy and the push for more health IT use. Although both goals are integral parts of hospital missions and healthcare policy, they do not always go hand-in-hand.

On the surface interpersonal patient-provider relationships and health IT appear to work against one another. How can a provider be empathetic when she is fulfilling reporting requirements on her EHR? How can a patient forge a deep relationship with his primary care physician when he primarily relies on patient portal interactions?
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(Study) (Empathic Healthcare) Ageing simulation for promoting empathy in medical students

(Study) (Empathic Healthcare) Ageing simulation for promoting empathy in medical students | Empathy and HealthCare | Scoop.it
Introduction
Elderly patients have complex health needs and are vulnerable to inadequate or undignified treatment. Fostering professional and altruistic attitudes in medical education is necessary in order to prepare medical students for care of older patients.  This paper describes a low-fidelity simulation session designed to increase empathy towards elderly patients among University of Edinburgh medical students.

 

The session aims to enhance understanding of effects of age-related physical impairments on activities of daily living; how these impairments may challenge good clinical care and stimulate discussion about how these challenges may be mitigated. The session has been integrated into the Medicine of the Elderly teaching programme and here we describe it as delivered in NHS Fife, where the session has expanded to include a commercial age simulation suit3 to further enhance the learning experience.

 

 

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(Empathic Healthcare) Female doctors show more empathy than male doctors

(Empathic Healthcare) Female doctors show more empathy than male doctors | Empathy and HealthCare | Scoop.it
Our latest research found that female doctors are better at empathy than male doctors, and this probably makes them better doctors.

Previous studies have shown that communicative, caring doctors are more likely than their stand-offish counterparts to reduce their patients’ pain and anxiety. And patients of empathetic doctors are more likely to take their pills as prescribed, and report being satisfied with their doctor.

Empathy is also needed to be a good doctor. Unfriendly doctors are less likely to get enough information from patients to make the right diagnoses, or prescribe the right treatments. One study even showed that unempathetic doctors could cause harm by scaring patients away from medical care when they need it.

 

Jeremy Howick

Director of the Oxford Empathy Programme, University of Oxford

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(Empathic Heatlhtcare) Patient Experience Empathy and Innovation Summit

(Empathic Heatlhtcare) Patient Experience Empathy and Innovation Summit | Empathy and HealthCare | Scoop.it

The Summit brings together patient experience leaders, healthcare CEOs, innovators, nursing leaders, policy makers, major stakeholders, industry experts and patients who are committed to not just the patient or caregiver experience, but also the human experience.

 

The theme of this year’s three-day, inter-professional conference is Empathy Where You Are and features expert speakers, panel discussions and workshops representing multiple healthcare professions and disciplines engaged in exploring innovative ways to demonstrate empathy and provide value to patients and caregivers throughout their journey of care.

 

As caregivers, improving the patient experience is our collective responsibility. Success comes from the ability to work together, network, share best practices and challenge each other to identify new ways to practice.

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(Empathic Healthcare) OXFORD EMPATHY PROGRAMME:   Jeremy Howick

Dr Jeremy Howick (Senior Research Fellow, Nuffield Department of Primary Care Health Services, University of Oxford) discusses empathy as part of an event organised by Oxford Healthcare Values Partnership.
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(Empathic Healthcare) Cleveland Clinic's Boissy: Empathy Is Key to Patient Experience

(Empathic Healthcare) Cleveland Clinic's Boissy: Empathy Is Key to Patient Experience | Empathy and HealthCare | Scoop.it

And, Boissy discovered, the lynchpin in meaningful patient experience is empathy.

Boissy helps run empathy training for Cleveland Clinic caregivers, focusing not only on demonstrated empathy in patient interactions but also in interactions with caregivers themselves. Modeling empathy to caregivers – who frequently have emotional and draining conversations with patients – increases the effectiveness of the training, Boissy says.
 
"That attention to [caregivers'] experience and their own suffering is incredibly powerful as you're trying to drive behavior change," Boissy says. "Rather than just putting up a bunch of slides and telling them what words they can be using, we instead model those skills in very intentional ways, so that they know what it feels like to be seen and valued emotionally."

 By Claire Hansen,
Oct. 26, 2017, 

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The complexity of empathy during medical school training: evidence for positive changes

The complexity of empathy during medical school training: evidence for positive changes | Empathy and HealthCare | Scoop.it

Empathy is an essential aspect of clinical care, associated with improved patient satisfaction, increased adherence to treatment, and fewer malpractice complaints. Previous studies suggest that empathy declines during medical training.

 

However, past research relied on a single narrowly operationalised, self-report measure of empathy. As empathy is a complex socio-emotional construct, it is critical to assess changes across its distinct components using multiple measures in order to better understand how it is influenced by medical training. 

 

 

Karen E Smith, Greg J Norman, Jean Decety. The complexity of empathy during medical school training: evidence for positive changesMedical Education, 2017; DOI: 10.1111/medu.13398

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(Empathic Healthcare) Empathy levels of doctors ‘not properly tested’ in entry exam

(Empathic Healthcare) Empathy levels of doctors ‘not properly tested’ in entry exam | Empathy and HealthCare | Scoop.it

Empathy levels and emotional intelligence are not being properly assessed under the Health Professions Admission Test (Hpat) which was introduced to make medical school more accessible to aspiring doctors, researchers claim.


Doctors from University College Cork (UCC) say results from the Hpat assessment, which is a requirement for students hoping to pursue a career in medicine, were not consistent with students’ self-reported empathy levels.


They said a review of the Hpat assessment was needed to ensure the State’s future doctors have the necessary emotional intelligence to communicate with patients in highly stressful and difficult situations.

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(Empathic Healthcare) Drugmakers turn to tech to better demonstrate empathy

(Empathic Healthcare) Drugmakers turn to tech to better demonstrate empathy | Empathy and HealthCare | Scoop.it

It's no secret that American healthcare suffers from an empathy deficit. While brusque doctors have been blighting patient-satisfaction surveys for years, providers themselves increasingly say it's a problem: In a Harvard Medical School survey, 53% of doctors reported declining levels of patient empathy.

Pharma is increasingly unhappy with the status quo. In conjunction with their health-tech peers, more organizations are leaping into the empathy breach, using new approaches that go beyond the emotional and theoretical underpinnings of human kindness.

Rather than asking non-patients to imagine what it's like to have Parkinson's disease, Klick Labs' SymPulse tele-empathy device wirelessly transmits patient tremors to another individual so that person can try to clutch a coffee cup with trembling hands.

 

SARAH MAHONEY
JULY 31, 2017

 

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(Empathic Healthcare) STUDY: Perception of empathy in the therapeutic encounter: effects on the common cold. 

(Empathic Healthcare) STUDY: Perception of empathy in the therapeutic encounter: effects on the common cold.  | Empathy and HealthCare | Scoop.it
OBJECTIVE:
To evaluate the effects of patient-practitioner interaction on the severity and duration of the common cold.

METHODS:
We conducted a randomized controlled trial of 719 patients with new cold onset. Participants were randomized to three groups: no patient-practitioner interaction, "standard" interaction or an "enhanced" interaction. Cold severity was assessed twice daily. Patients randomized to practitioner visits used the Consultation and Relational Empathy (CARE) measure to rate clinician empathy. Interleukin-8 (IL-8) and neutrophil counts were obtained from nasal wash at baseline and 48 h later.

CONCLUSIONS:

When patients perceive clinicians as empathetic, rating them perfect on the CARE tool, the severity, duration and objective measures (IL-8 and neutrophils) of the common cold significantly change.

 

 

Rakel D1, Barrett BZhang ZHoeft TChewning BMarchand LScheder J.

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(Empathic Healthcare) Embracing Empathy: A Universal Approach to Person-Centred, Empathic Healthcare Encounters 

(Empathic Healthcare) Embracing Empathy: A Universal Approach to Person-Centred, Empathic Healthcare Encounters  | Empathy and HealthCare | Scoop.it
This highly practical, user-friendly guide is based on a broad definition of relational empathy in the clinical context.

 

With a clear focus on understanding the patient’s situation, perspective and feelings, and communicating and acting on that understanding in beneficial way, the book establishes the flexible, person-centred CARE Approach. Connecting, Assessing, Responding and Empowering are the four interacting components of the CARE Approach, a flexible framework which has been specifically developed to help practitioners reflect on, practice, maintain and improve their communication skills and to use these skills effectively in helping empower and enable the patient.

 

It is not rigid or prescriptive, rather it provides a broad set of guiding principles depending on the situation and circumstance. It is highly recommended for all healthcare practitioners wanting to improve their patient interactions, and is ideal for individuals, groups or organisations. Easy-to-read and comprehend, it features suggested exercises throughout, and audio and video clips of simulated patient-practitioner encounters to illustrate certain points, and facilitate learning and reflection

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(Empathic Healthcare) The Need for Empathy-Based Medicine

(Empathic Healthcare) The Need for Empathy-Based Medicine | Empathy and HealthCare | Scoop.it
A new article, published in the Journal of the Royal Society of Medicine, encourages more empathy in healthcare.

 

A new article, published in the Journal of the Royal Society of Medicine, encourages more empathy in healthcare. The authors address barriers empathic care and also provide recommendations for how to provide ‘empathy-based medicine.’

 

The authors, led by Jeremy Howick, Director of the Oxford

Empathy Programme at the University of Oxford, write:

“The current healthcare paradigm is causing practitioner burnout and sub-optimal patient outcomes. Given that enhanced empathic communication benefits patients, and that it is not being implemented consistently, a change is needed and has been called for.”

 

July 12, 2017

 

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(Empathic Healthcare) Tech's Role in Empathy-based Medicine

(Empathic Healthcare) Tech's Role in Empathy-based Medicine | Empathy and HealthCare | Scoop.it
According to  Dr Jeremy Howick and Dr Sian Rees of the Oxford Empathy Programme, existing digital technologies need to be exploited to enable a paradigm shift in current healthcare delivery that focuses on tests, treatments and targets as opposed to the therapeutic benefits of empathy. The article is published in the Journal of the Royal Society of Medicine.

The authors believe that a new paradigm of empathy-based medicine is essential for improving patient outcomes, reducing practitioner burnout and saving money.
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