Empathy, often seen as a soft skill in personal development, is now being recognized as an essential driver of success in the corporate, branding, and strategic communication sectors. As we move deeper into an age dominated by digital interactions and data-driven decisions, the question of how to engage with customers, employees, and other stakeholders on a human level becomes increasingly important. This article explores the intersection between empathy and communication across various sectors, shedding light on how empathy can reshape corporate strategies, enhance branding efforts, and improve personal communication.
Empathic healthcare experts have four weeks left to put together poster and abstract submissions which will showcase their work on the international stage.
The Global Empathy in Healthcare Network Symposium: ‘Rehumanising Healthcare in a Divided World’ will attract healthcare professionals, researchers, educators, and advocates from around the world to Leicester in September.
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Research on empathy has increased 10-fold over the last two decades. Controversy has accompanied this growth, with some claiming there are more definitions of empathy than there are researchers on the topic. Yet, a recent study found that these differences have been exaggerated by the narcissism of small differences and fuelled by the publish or perish ethos within academia.
If we couldn’t reconcile the definitions of empathy, the serious problems related to the concept’s ambiguity would be destined to persist. For example, it would remain difficult to choose between the plethora of methods for measuring empathy, or interpret and implement studies of empathy’s benefits. Equally, blurred boundaries between empathy and related concepts such as compassion and sympathy would persist. Worse, in the absence of an agreed definition, the door remains open for people to hand pick definitions of empathy that lead to paradoxical inferences about its benefits or harms.
The so-called virtue of empathy is the greatest rhetorical tool of manipulation in the 21st century.
Because love is a real virtue, empathy’s power is in posing as selfless care for victims.
A sad polar bear paces as David Attenborough informs you that the family suburban is melting the ice caps.
“Jesus was an asylum seeker!” the sign reads at an Open Borders Rally.
A forlorn Bruno wishes he too could change in the women’s locker room, a place he’s always known he belonged.
“My mom said if we don’t go she’ll be just devastated.”
When you reject the sin of empathy, you reject the manipulation of the media, the manipulation of family and friends, and most importantly, the manipulation of your own heart.
In this context of present and constant unfairness, the greatest good becomes not “virtue” or “performance” but rather empathy. Do you feel for others? In fact, are you willing to curb or downgrade your own performance, to limit your innovation and joy, in order to help others — who might be failing simply because they were never given your chances to succeed (“If it saves just one life . . .”). Some “goods” consistently supported by advocates of these philosophies are avoidance of all risk to others, the experience and public display of empathy for others (both within and outside the in-group), avoidance of judgment about the behavior of others (who knows what might cause it?), and the display of suspicion for the successful.
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" I think people feel afraid of empathy. Empathy is a dangerous thing, actually. Not only is it not of interest, but people are scared of it. If you empathize with the “enemy,” you're complicit. That tells you how fragile actually people feel in their membership. I often get told, I don't know why you do it,and I don't know how you do it.
That strikes me as one thing that I hope that my books do. First, to be a mirror on liberal subcultures. And the second is to invite people to not be alarmed at making room in their hearts for people who are very different. Making room doesn't mean you're any less who you are. I don't feel my politics change at all. I write my books to help people become bilingual." Arlie Hochschild
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Empathy in Clinical Psychiatry: Aspiration and Reality
We would like to invite you to a seminar titled ‘Empathy in Clinical Psychiatry: Aspiration and Reality’, at St Catherine's College, Oxford, on the 5th of March 2025. This event is organised by the Collaborating Centre for Values-based practice in Health and Social Care, St Catherine's College Oxford, the Oxford Empathy Programme and the Stoneygate Centre for Empathic Healthcare, Leicester Medical School, University of Leicester. Empathy is ethically and epistemically central to clinical psychiatry and mental health care. It is ethically central in that the mental health professionals’ effort of trying to understand the distressing experiences that impact their patients will help instil a sense of respect for their patients’ predicament. It is epistemically central because the knowledge gained through the empathic effort informs the actions taken by professionals.
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Leadership isn’t just about strategy, vision, or decision-making — it’s about people. A leader who lacks empathy is like a ship without a compass — bound to drift aimlessly. Empathy isn’t just about hearing others; it’s about truly understanding their emotions, challenges, and motivations. When leaders cultivate deep empathy, they don’t just lead; they inspire, uplift, and create a culture where people feel valued.
“The greatest leaders are not those who shout the loudest, but those who listen the deepest“.
As both an entertainment venture and a vehicle for social change, The World We Want Studios represents a new model for purpose-driven content creation. As Mudhar puts it, “Storytelling is our bridge to empathy – it allows us to live a thousand lives, understand diverse perspectives, and drive meaningful change in our own world. When issues are humanized through compelling narratives, they can mobilize resources, influence policies, and inspire action.”
Empathy'? - grow your faith and be encouraged today!I think some people have had the same experience with “empathy” that I’ve had with milk. I keep hearing the phrase “toxic empathy” as a way to describe those people or situations where compassion seems to do more harm than good. But is there such a thing as toxic empathy? Isn’t empathy something all Christians should have? Doesn’t the Bible call us to be empathetic?
Empathy is a facilitator of social, emotional, and cognitive wellbeing and achievement that can actualise teaching, learning and the self. Dr Helen Demetriou will present some of her research in empathy over the last three decades from the Institute of Psychiatry King’s College London to the Faculty of Education University of Cambridge, including early childhood empathy, pupil voice, teacher-pupil engagement, creativity in the classroom, and the most recent work using empathy interventions in schools that has shown an increase in empathic awareness, wellbeing and school engagement.
How to do the tiniest Self-Empathy Breath? Start by breathing in through your nose and observe:
What state are you in? What are your thoughts at this moment? What do you sense about the air that you’re breathing in? Is it warm or cold? Humid or dry? When your breath enters your chest, check the quality of your breath. Is it shallow or deep? What do you sense in your body? Are there any tensions? How is your posture? How do you feel at this moment?
Connect with your needs: When the breath reaches your belly area, connect with life energy. What is life longing for in this moment? What do you need?
And then, at the tipping point of your breath, bring it down to your feet, your soles, your toes. This is the moment to feel your connection with the earth, your roots, your next steps. How would you like to care for this moment? What life energy would you like to take forward into the next moment of your day?
It’s that simple! And I know, it’s not, because it’s so easy to forget. So, what do you need to remember?
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The terminology used in discussions on mental state attribution is extensive and lacks consistency. In the current paper, experts from various disciplines collaborate to introduce a shared set of concepts and make recommendations regarding future use.
Our daily social interactions crucially rely on our ability to understand what other people think, believe, feel, intend and perceive. Such mental states, unlike others’ overt behaviors, are not directly observable. The last several decades have witnessed a growing interest in understanding the cognitive and neural bases of mental state attribution, both in order to gain a deeper understanding of social cognition broadly and to improve our understanding and treatment of clinical conditions characterized by differences in social interaction in particular. However, fifty years into social-cognitive research, the very structure of social cognition is still poorly understood.
Empirical and theoretical progress in this research domain is largely impeded by the extremely heterogeneous taxonomy currently used to describe key constructs. Sometimes a specific term is used to describe different constructs (e.g., ‘theory of mind’1, ‘empathy’2) and sometimes different terms are used to describe the same construct (e.g. ‘theory of mind’, ‘mentalizing’, ‘mindreading’).
At the same time, hard-right Christians began to turn against the very idea of empathy. Last year a popular right-wing podcaster, Allie Beth Stuckey, published a best-selling book called “Toxic Empathy: How Progressives Exploit Christian Compassion.” This month, a right-wing theologian, Joe Rigney, is publishing a book called “The Sin of Empathy: Compassion and Its Counterfeits.”''
These attacks are rooted in the idea that progressives emotionally manipulate evangelicals into supporting causes they would otherwise reject. For example, if people respond to the foreign aid shutdown and the stop-work orders by talking about how children might suffer or die, then they’re exhibiting toxic empathy.
Unfortunately, a negative view of empathy isn't entirely new in certain Christian circles, but is becoming even more mainstream in how it is presented. A 2019 article on the website Desiring God is titled "The Enticing Sin of Empathy." Christian content creator Allie Beth Stuckey published her book "Toxic Empathy: How Progressives Exploit Christian Compassion" last October.
These types of writings present the idea that empathy is simply an emotion that is not connected to the actions of love or kindness, that it just means feeling what someone else is feeling, and that it can lead to sympathizing with wrong ways of thinking and promoting or condoning what the writers believe to be sinful choices, therefore making the feeling sinful as well.
I believe this perspective towards empathy is dangerous. For one thing, writers like Stuckey twist words like "empathy" and define them in their own way. However, their complicated definitions and ideas get conflated with the idea of empathy as a whole, to the point that people begin to refer to empathy itself as a sin.
Empathy in the New World. For Ukrainians, this ability became a ray of strength during the most difficult periods
Empathy: disappearing or transforming?
Do the data indicate a loss of empathy? Probably not — it is adapting.
“Short-term stress causes a release of adrenaline, norepinephrine, and oxytocin, which contributes to mutual assistance. However, under the influence of prolonged stress, the body produces cortisol, which reduces oxytocin levels. This forces people to adapt to constant tension while simultaneously reducing emotional response,” he explains.
Oleg Pokalchuk adds that this process can be compared to falling in love: “A person cannot be in an ’emotional frenzy’ for several years in a row. The body gets used to stress, and even in an acute situation, reactions become less emotional.”
Neurobiologist and candidate of biological sciences Serhiy Danylov believes that empathy does not disappear, but transforms.
Graham Bodie, explains why there is no one-size-fits-all approach to listening, how our fluid identities shape our communication, and why daily practice of active listening can revolutionize both personal and professional relationships.
Discover practical strategies to pause, reflect, and truly hear others, paving the way for deeper connections and transformative leadership. Whether you're an entrepreneur, leader, or simply looking to enhance your communication skills, this conversation will empower you to harness the power of listening and drive meaningful change in your life and organization.
Chapters: 0:00 The Complexity and Importance of Listening 3:58 Listening Intelligence in Organizations 6:08 A Strategic Approach to Listening 9:28 The Speaking vs. Listening Anxiety 12:24 Insights on Listening 12:47 Personal Habits to Improve Listening Skills 13:09 A Challenge for Entrepreneurs 13:51 Final Thoughts
Empathy holds transformative power within the fashion industry – a radical yet profoundly human tool, capable of reshaping not just individual brands, but the entire fashion ecosystem. This deeply human trait, the ability to understand and share the feelings of others, offers an antidote to an industry too often driven by relentless profit, speed, and disposability. By embracing empathy, faction practitioners can nurture wellbeing across value chains, from workers on the factory floor, to the communities surrounding production sites, to the ecosystems burdened by the waste of production. Embedding empathy into decision-making processes and cultivating it as an essential skill can help fashion practitioners to design systems that are equitable and aligned with planetary boundaries. Empathy enables brands to move beyond transactional relationships, and into relationships driven by purposeful action.
Creating and sharing effective practices to foster empathy for animals and people.
The ACE for Wildlife™ Network provides a variety of ways for its participants to share and learn about promoting empathy for animals and people, including events, resource libraries, and more. Discover how we can help you make a difference in conservation.
The Global Empathy in Healthcare Network Symposium: ‘Rehumanising Healthcare in a Divided World’ is open to healthcare professionals, researchers, educators, and advocates from around the world.
With members from the UK, US, Australia, Brazil, Nigeria, and beyond, the network is a truly global organisation united in its commitment to restoring empathy and human connection in healthcare.
In today’s increasingly digital and fragmented healthcare systems, empathy is more crucial than ever.
This symposium will bring together thought leaders, practitioners, and innovators to examine how we can rehumanise care in an era of technological advancements, remote interactions, and rising healthcare divides.
Through keynote presentations, workshops, and collaborative discussions, attendees will explore practical strategies for integrating empathy into digital platforms, overcoming barriers to human connection, and addressing the challenges posed by an often impersonal, tech-driven healthcare environment.
This event offers a unique opportunity to connect with global experts, share insights, and learn actionable solutions for fostering compassionate, patient-centred care in a digital world.
Deep, high-quality listening that offers a nonjudgmental approach, understanding, and careful attention when speakers share disparate views can have the power to bridge divides and change speakers' attitudes.
Listening and feeling listened to well can benefit conversants as they disagree. In conversations more broadly, the speaker, as the recipient of high-quality listening is likely to experience increases in well-being (Kluger and Itzchakov 2022; Lloyd et al. 2015; Weinstein and Itzchakov 2025), a sense of deep connection to their conversation partner (Reis and Shaver 1988; Zhou and Fredrickson 2023), and a willingness to continue sharing (Marcus and Swett 2002; Weinstein, Huo, and Itzchakov 2021).
Equitable empathy is a necessary practice for creating healthy, antiracist institutions of learning, especially at predominantly white universities like ours.
In our combined decades of experience with equity in public schools—first as urban teachers and now as professors of early, elementary, and secondary education—we often appeal to empathy. And in fact, empathy is foundational to the work of social justice. However, as we provide equity training for universities, we see again and again the way white faculty misunderstand and misuse empathy and in so doing, impede rather than advance the work of equity.
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Empathy, often considered a uniquely human trait, is increasingly being recognized in the animal kingdom. Many animals form deep emotional bonds and show genuine concern for the well-being of others. These behaviors go beyond simple instincts, suggesting a more complex understanding of emotions. The remarkable ways animals display empathy continue to fascinate scientists and challenge our perceptions of emotional intelligence, offering fresh perspectives on the emotional lives of non-human species. These discoveries are reshaping how we view the emotional complexity and capacity for empathy in the animal world.
A warmhearted if somewhat naive sense of conviviality runs through “Dancing with All: The Ecology of Empathy,” the exhibition commemorating the twentieth anniversary of this venerable regional institution dedicated to contemporary art.
Bringing together more than sixty artists and groups from over a dozen regions and countries, the exhibition aims to address the museum’s 2025 theme of “new ecologies,” which, while ambitiously proposed as an all-encompassing framework that takes “into account society, the psyche and information,” is not formulated through a political or polemical perspective. Instead, it presents the museum as a utopian space where everything—human and nonhuman—“begins to dance, to move, to connect, to change.”
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