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Towards a More Human-Centered Museum: Part 2, Building a Culture of Empathy

Towards a More Human-Centered Museum: Part 2, Building a Culture of Empathy | Empathy Circle Magazine | Scoop.it
Yet at this time when we are surrounded by an increasingly fragmented society of ‘us versus them,’ I continue to firmly believe that museums have the potential to be powerful catalysts for empathy and human connection.  As museums respond to issues affecting our communities, both locally and globally, there is a clear shift toward focusing on human connection and the role museums play as catalysts for empathy and cohesion in a society rife with intolerance, discrimination, inequality, social isolation, and self-segregation.

In their essay included in the recently published volume entitled Fostering Empathy Through Museums (2017), a team of leaders and changemakers (past and present) from the Levine Museum of the New South powerfully reflect on their decade-long commitment to dialogue and civic engagement:

“With shared empathy, individuals can move from isolation to belonging, from division to connection, from suspicion to trust, and come together to begin the hard work of creating a cohesive diverse community that values and gives opportunity to all its residents” (235)

 

 by Mike Murawski

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Empathy Circle Magazine
The latest news about empathy from around the world - CultureOfEmpathy.com
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Empathy Movement Magazine

Empathy Movement Magazine | Empathy Circle Magazine | Scoop.it

Sponsored by Edwin Rutsch Empathy Guide Services
Visit  http://cultureofempathy.com/Services/

These one-to-one empathy sessions support; well-being, healing, practicing to be a better listener and supporting you in creating empathic environments in your relationships, family, school, work, communities and beyond.


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*   Front Page (this page)
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathic Family & Parenting

*   Empathic Design - Empathy in Human-Centered Design
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


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Edwin Rutsch, Editor

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Join us on Facebook Center for Building a Culture of Empathy

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Brenda Robinson's curator insight, May 13, 2015 9:52 PM

Hon. Liz Sandals: Introduce a new course called "COMPASSION" for Grade 1 and Grade 12. https://www.change.org/p/hon-liz-sandals-introduce-a-new-course-called-compassion-for-grade-1-and-grade-12

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Every life matters: the world needs more compassion and empathy  

Every life matters: the world needs more compassion and empathy   | Empathy Circle Magazine | Scoop.it
“We can’t lose track of the basics. Compassion. Empathy. That’s what we need more of,” says John Morrison, a local artist and photographer.


Last fall, Morrison was driving along Highway 1 to the Hillcrest Hotel outside Revelstoke.

“I noticed something. It looked like a leaf standing on the centre line.”

But it wasn’t. It was a small, injured squirrel. Blind and its fur had been ripped from its face.

“I can’t let things like that go. So I stopped with all the traffic passing. It was a miracle no one hit it.”
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Episode 34: Paul Bloom on Empathy, Rationality, Morality, and Cruelty

Episode 34: Paul Bloom on Empathy, Rationality, Morality, and Cruelty | Empathy Circle Magazine | Scoop.it
Within every person’s mind there is on ongoing battle between reason and emotion. It’s not always a battle, of course; very often the two can work together.

 

But at other times, our emotions push us toward actions that our reason would counsel against. Paul Bloom is a well-known psychologist and author who wrote the provocatively-titled book Against Empathy: The Case for Rational Compassion, and is currently writing a book about the nature of cruelty.

 

While I sympathize with parts of his anti-empathy stance, I try to stick up for the importance of empathy in the right circumstances. We have a great discussion about the relationship between reason and emotion.

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ThriveGlobal.com: Empathy Matters: Here's Why

ThriveGlobal.com: Empathy Matters: Here's Why | Empathy Circle Magazine | Scoop.it
Research has shown that empathy can be analyzed and learned. Looking up to an empathetic role model — a role model who is empathetic toward this learning process itself — and debriefing about empathetic behavior has shown to be especially helpful.

 

As empathy becomes more prioritized in the workplace, training that focuses on emotional intelligence will become more commonplace, too. Perhaps most importantly, we should take time to put our devices away and engage in meaningful face-to-face interactions. It is a great way to practice active listening and empathy, and something we should make time for every single day.

 

 

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You Need Empathy to Thrive in Business

You Need Empathy to Thrive in Business | Empathy Circle Magazine | Scoop.it
Why you need empathy?
If business is all about people, then business is all about empathy. No transaction between two humans can succeed without a bit of empathy in the mix. Empathy, the ability to not only detect what others feel but also to experience that emotion yourself, is present in every aspect of our social life, even when we are doing business. It is what enables you to see something from someone else’s perspective, not just your own.

According to Roman Krznaric, empathy is “the art of imaginatively stepping into the shoes of another person, understanding their feelings and perspectives, and using that understanding to guide your actions
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The Empathy Series, Part 3 – Implementing Organizational Empathy 

The Empathy Series, Part 3 – Implementing Organizational Empathy  | Empathy Circle Magazine | Scoop.it
The Impact of Organizational Empathy on Customer Service

An empathetic organization has many advantages over an emotionally detached company, especially when it comes to successful customer experiences. In the 2018 State of Workplace Empathy Report, Businessolver found that “87% of CEOs agree the company’s financial performance is tied to empathy.”

 

The report also found that “there’s a silent majority in U.S. workplaces who believe that empathy is lacking in their organizations and they’re willing to take action – even leave their jobs – to seek out employers who are more empathetic.” Employee retention is a top concern for the call center industry which, by nature, has high turnover.

 

It’s crucial for these organizations to cultivate empathy across the organization to obtain more engaged employees. Additionally, Forrester reported that “customer-obsessed companies report having happier employees, more loyal customers, and increased likelihood to exceed revenue growth expectations.”

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How Self-Compassionate Are You? - The New York Times

How Self-Compassionate Are You? - The New York Times | Empathy Circle Magazine | Scoop.it

How self-compassionate are you? The following is an adapted version of the Self-Compassion Scale, which researchers use to measure how much self-kindness or harsh self-judgment we show ourselves. Read each statement carefully. Don't think about how others might see you. Focus on how you view yourself. Use the descriptions below to indicate how often you behave in the manner described.

 

I try to be understanding and patient toward those aspects of my personality I don’t like.

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How to Empathy Map  

A 5-step process for creating empathy maps that describe user characteristics at the start of a UX design process.
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Climate Change - Bridging Political Divides with Empathy Circles

Climate Change - Bridging Political Divides with Empathy Circles | Empathy Circle Magazine | Scoop.it

Date:  Saturday, February 23, 2019 at 10 AM – 12 PM PT

Topic:  How do you feel about the issue of climate change?

Location: Zoom Meeting Room URL: https://zoom.us/j/9896109339
Click on the link to enter the Zoom video conferencing room.

An Empathy Circle is a structured dialogue process.  The process supports meaningful and constructive dialogue. The basic process can be fairly easily learned in about 15 minutes.  It increases mutual understanding and connection by ensuring that each person feels fully heard to their satisfaction.   

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Towards an Empathic Human Rights | Left History 

Towards an Empathic Human Rights | Left History  | Empathy Circle Magazine | Scoop.it
This article conceives of human rights as a tool for promoting the values of its users. It links human rights to a continuous pursuit of a dynamic equality, which is rooted in empathy. Highlighting issues including the problematic association of human rights with the judiciary and the tool’s co-optation by sources of power, the article calls for a re-evaluation of our institutions.

 

States are pre-eminent agents in providing human rights protections, but this must be challenged as the constitution of the state’s organs are reconsidered, specifically regarding how the colonial experience has shaped the modern state.

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New study suggests that MDMA users have greater empathy - News

New study suggests that MDMA users have greater empathy - News | Empathy Circle Magazine | Scoop.it
A new study conducted by the Psychopharmacology and Addiction Research Centre (PARC) has found that MDMA users have more emotional empathy than other drug users who mainly use substances such as cocaine, cannabis and ketamine.

Over the past couple of years, scientists have made numerous breakthroughs that have shown us MDMA's potential usefulness for treating mental health problems such as PTSD and alcoholism. Between giving the drug to octopuses to examine the origins of social behavior and testing its ability to help people get over betrayal and build trust, the potential health benefits of this illegal party drug are becoming more clear with each passing study.
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MDMA users have higher levels of empathy than other drug users

MDMA users have higher levels of empathy than other drug users | Empathy Circle Magazine | Scoop.it
Long-term MDMA users have higher levels of empathy than cannabis and other drugs users, new research suggests.

University of Exeter scientists compared the empathy levels of 25 people who used multiple drugs including MDMA, 19 people who used multiple drugs not including MDMA and 23 people who used alcohol only.

Users of MDMA reported feeling much more empathy - and were better at identifying the emotions of others on a computer task - than people who took multiple drugs not including MDMA.The other drugs were cannabis, cocaine and ketamine.
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Ecstasy users are more empathetic than those who take other drugs – even when not on it

Ecstasy users are more empathetic than those who take other drugs – even when not on it | Empathy Circle Magazine | Scoop.it
Recent trials have shown that when used alongside psychotherapy, MDMA can treat post-traumatic stress in people who have not responded to any other treatments, and these improvements can still be seen many months after treatment. It is thought that the effect of MDMA enables patients to think about very difficult memories that are often too painful to address, helping them to recover.
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Reading Fuels Empathy. Do Screens Threaten That? | EdSurge News

Reading Fuels Empathy. Do Screens Threaten That? | EdSurge News | Empathy Circle Magazine | Scoop.it
Reading changes our brains. Beyond allowing humans to gather and synthesize new information, research shows it is key to cultivating empathy in individuals, too. One study finds this to be particularly true for fictional stories, which allow readers to imagine themselves as other people, in other worlds, with different ideas and challenges.

The effects of reading on the brain are also strongly influenced by the medium through which we read. For a large part of human history, that has been print. And so as digital screens begin to take the place of print books in many classrooms and households, researchers are now looking at how that impacts our ability to process information—and empathize with others.
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The Science of Empathy: What Researchers Want Teachers to Know | EdSurge News

The Science of Empathy: What Researchers Want Teachers to Know | EdSurge News | Empathy Circle Magazine | Scoop.it
What's the key takeaway that you're hoping folks will come away with from your talk later today with?

Well, one of the biggest is to understand that empathy can change somebody's grades. That's a big deal. Most people don't know that when a kid is beginning to get empathy training or feel training in the few places where it's actually been tested, you see some extraordinary changes in grades, and it's simply because I think the safety issues are so settled.
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Design Thinking Approach to eLearning Emphasizes Empathy

Design Thinking Approach to eLearning Emphasizes Empathy | Empathy Circle Magazine | Scoop.it

Design Thinking and Human-Centered Design approaches, as applied to eLearning, focus on designing solutions that work for real learners in real workday situations. As such, empathy is an essential element in a Design Thinking approach to eLearning, and it is the first stage of any Design Thinking-based process.

Figure 1: The Design Thinking process starts with empathy

In a instructional design context, empathy requires understanding the pain points and the daily reality of your target audience; it also requires some knowledge of learners’ motivations and needs, which might not be obvious.

In some ways, this stage is similar to a conventional needs analysis: You’re defining your target audience and describing the problems the eLearning is meant to solve. You might come up with a profile of a typical learner—a persona—for whom you develop the training solution. You might brainstorm possible solutions—a conventional eLearning course, microlearning, a job aid—that could solve the learner's problem.

 

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Empathy: The Root of Our Human Morality.. Is Not of Human Origin

Empathy: The Root of Our Human Morality.. Is Not of Human Origin | Empathy Circle Magazine | Scoop.it
Empathy... feeling what others feel.. the supreme quality of a human being and the root of human social morality... the essence of religion, ethics, conception of good and evil, of what's good and what's bad... What if I told you it is not of human origin, and humans are not the only ones to share it?
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How To Apply User Experience Research (UX) To Instructional Design (ID)

How To Apply User Experience Research (UX) To Instructional Design (ID) | Empathy Circle Magazine | Scoop.it

1. Analysis: An Analysis Of The Organization's Goals, Learner Goals And The Problem Being Solved With Training

a. User Or Learner Personas
These are a visual representation of everything you know about your audience, from demographics to training goals. UX includes many categories outside of ID which I also find helpful when assessing what learners already know about the topic or what may prevent them from completing the training.

b. Empathy Mapping
It is another visualization exercise that captures research about your audience. Create an empathy map to highlight your learner's attitudes and behaviors about the training topic.

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Empathy Is 'One of Most Important Qualities' in a Leader, Goodwin Says – Bloomberg

Empathy Is 'One of Most Important Qualities' in a Leader, Goodwin Says – Bloomberg | Empathy Circle Magazine | Scoop.it
Pulitzer Prize-winning historian Doris Kearns Goodwin says President's Lincoln and Lyndon Johnson both displayed great empathy. She says that helped make them great leaders in the White House. Goodwin speaks on new episode of "The David Rubenstein Show: Peer-to-Peer Conversations." 
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The 5 Steps to Customer Journey Mapping  

Journey maps combine two powerful instruments—storytelling and visualization—in order to help teams understand and address customer needs.
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Empathy Training Module 1: Session 1: Empathy Circles, What, Why and How 

Empathy Training Module 1: Session 1: Empathy Circles, What, Why and How  | Empathy Circle Magazine | Scoop.it

Empathy Circle Facilitator Training: Session 1
Empathy Circles: What, Why, & How 

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Reducing Mass Incarceration - Bridging Political Divides with Empathy Circles

Reducing Mass Incarceration - Bridging Political Divides with Empathy Circles | Empathy Circle Magazine | Scoop.it

DATE Saturday, February 16, 2019 at 10 AM – 12 PM  PT
    (See time converter for your time zone)

TOPIC
In Collaboration with #Cut50,  #DayofEmpathy and the Empathy Network the topic is:
How do you feel about the high incarceration rates in the USA and what can be done about it?

And you can talk about whatever is alive for you or on your mind..

LOCATION
Zoom Meeting Room URL: https://zoom.us/j/9896109339
Click on the link to enter the Zoom video conferencing room.

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6 Tips for Compassionate Listening

6 Tips for Compassionate Listening | Empathy Circle Magazine | Scoop.it
Compassionate listening is a critical skill for a strong relationship, so that your partner feels cared for and understood. Here are six key elements of listening compassionately to your partner when he or she wants to share their feelings.

Don't try to fix the problem or give advice unless specifically asked. Sometimes we just want to be listened to and have our feelings heard. When we're hurting we need empathy, not advice. It's natural to want to help and offer instant solutions to someone we love, but advice might not be what that person needs at that moment. Men, especially, tend to be problem-solvers but should bear this in mind and just listen to the problem sometimes.
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Researchers turn to newlywed couples to unravel questions about the chemistry of empathy and bonding

Researchers turn to newlywed couples to unravel questions about the chemistry of empathy and bonding | Empathy Circle Magazine | Scoop.it
When participants felt a strong sense of empathy with the person in the picture, regions of the brain associated with emotion and emotional memory lit up. "It's almost like the brain is responding in a way that signals, 'this is important, pay attention,'" said Acevedo.

These areas of the brain—like the amygdala and ventral pallidum—have a particularly dense concentration of receptors for oxytocin and vasopressin, further implicating these neurotransmitters in empathy and altruism. What's more, individuals with genetic variations that made them more sensitive to these hormones exhibited stronger emotional responses across the board.
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The Empathy Gap: Why People Fail to Understand Different Perspectives 

The Empathy Gap: Why People Fail to Understand Different Perspectives  | Empathy Circle Magazine | Scoop.it
The empathy gap is a cognitive bias that makes it difficult for people to account for the manner in which differences in mental states affect the way that they and other people make decisions.

For example, when it comes to misjudging your own perspective, when a person who is dieting feels full, they struggle to assess how well they will be able to handle the temptation to eat certain foods later, when they’re hungry. Similarly, a person who is feeling calm at the moment will find it difficult to accurately predict how they will act if someone angers them.
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MDMA is a powerful empathy booster, study shows

MDMA is a powerful empathy booster, study shows | Empathy Circle Magazine | Scoop.it
In a new study, MDMA is shown to produce better cognitive and emotional empathy than users of cocaine, ketamine, and alcohol. This follows in the wake of criticism that MDMA use leads to social distress. Illegal in America since 1985, MDMA is showing positive efficacy rates in clinical trials for treating depression, anxiety, and PTSD.
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