Empathy makes you a better innovator – Satya Nadella, CEO, Microsoft
The greatest gift human beings have received from GOD is the power of empathy. Empathy is a combination of three things – seeing with the eyes of another, listening with the ears of another and feeling with the heart of another.
Inculcating this as a habit is of tremendous value as it can help innovators discover “real opportunities”that are underserved. Providing creative solutions for these underserved opportunities can result in the next breakthrough innovation companies are looking at.
In this article we explore the importance of developing deep empathy for customers and the “how to” of it.
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