Everybody knows the need for Empathy. Everybody understands the significance and implications of User-Centred thinking, before designing and solutioning. Yet, very few can practice it...
As David Kelley puts it “The main tenet of design thinking is Empathy for the people you’re trying to design for. Leadership is exactly the same thing – building Empathy for the people that you’re entrusted to help.”
Empathy helps us understand other people, put ourselves in their shoes, and only when we are able to do that can we see things from different perspectives. And that is what we need to solve their problems, and improve our situations.
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