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What Blocks Our Empathy?

What Blocks Our Empathy? | Empathy Circle Magazine | Scoop.it

Recently my lack of empathy for someone really surprised me.


Some Blocks to Look For


Distraction, Busyness, Rushing.  Empathy requires our attention. You have to notice what you don’t notice. True, an empathetic response can be completely spontaneous, and those treasured moments speak volumes about what is important to us, but more often we aren’t activating our empathy because we’re just not paying attention. ..


Your Body Can Block You. Your physiological state is as likely to block your empathy as your cognitive state...
 

Awareness of Social Distance. ...
 

Avoidance of Pain...



Louise Altman

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Empathy Circle Magazine
The latest news about empathy from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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Empathy Movement Magazine

Empathy Movement Magazine | Empathy Circle Magazine | Scoop.it

Sponsored by Edwin Rutsch Empathy Guide Services
Visit  http://cultureofempathy.com/Services/

These one-to-one empathy sessions support; well-being, healing, practicing to be a better listener and supporting you in creating empathic environments in your relationships, family, school, work, communities and beyond.

 

Subscribe to our Emailed Empathy Newsletter

 

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Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

 

 

#EmpathyCircle Magazine: 8,000+ articles of the latest #empathy news from around the world!  http://bit.ly/EmpathyNews 

 

Brenda Robinson's curator insight, May 13, 2015 9:52 PM

Hon. Liz Sandals: Introduce a new course called "COMPASSION" for Grade 1 and Grade 12. https://www.change.org/p/hon-liz-sandals-introduce-a-new-course-called-compassion-for-grade-1-and-grade-12

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Empathy, Society, and Public Policy in the Time of COVID-19

Empathy, Society, and Public Policy in the Time of COVID-19 | Empathy Circle Magazine | Scoop.it
Discover the transformational impact of empathy, its importance during times of uncertainty & how you can foster it in your life.

About this Event

COVID-19 has disrupted the world. Family and friends have been separated, events have been cancelled, and the social isolation has us feeling more alone than ever before. Through the disarray, we are reminded that it takes a collective effort filled with empathy and compassion to get through hardships. During this time, your actions impact the future of your family, friends and neighbours.
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20 Ways to Empathize With Stressed-Out Customers

20 Ways to Empathize With Stressed-Out Customers | Empathy Circle Magazine | Scoop.it
Whether the problems customers call about are large or small, they all need our empathy. They need us to infuse our emails, chats, and social media responses with words that demonstrate we understand what they are feeling, we see things from their point of view, and we care.

Empathy isn’t always easy, especially now. Some frontline customer service agents think it’s optional or even risky because it implies they agree with the customer’s complaint. And even the most empathy-willing agents will struggle to show empathy when they’re overburdened.

To help, I’ve pulled together this list of 20 ways to empathize with stressed-out customers.
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Employees Are Dealing With Major Anxiety Due to the Coronavirus. Here Are 3 Ways Emotional Intelligence Can Help

Employees Are Dealing With Major Anxiety Due to the Coronavirus. Here Are 3 Ways Emotional Intelligence Can Help | Empathy Circle Magazine | Scoop.it
Listen carefully.
You can help your people by giving them an opportunity to speak freely about what they're going through. Ask them how they're dealing with the current situation, and how they feel about everything that's going on.

Now comes the hard part: Listen.

Resist the urge to judge the person or their feelings, to interrupt, or to propose a solution. Instead, focus on understanding the how and the why: how the person feels, and why they feel that way. 
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Impact Unplugged: Mobilizing with Empathy 

Impact Unplugged: Mobilizing with Empathy  | Empathy Circle Magazine | Scoop.it
COVID-19 has further changed the way that we think about and mobilize support globally. How will our current situation helps us create a renewed sense of empathy and open up new chapters in tackling issues of global inequity?

Join The Lewis Institute’s Senior Fellows in Social Innovation, Erin Thornton and Mary Galeti, as they share their perspectives from the global philanthropic and aid community.
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Stefon Harris — Vibraphonist, Educator, Thinker — Teaches Empathy From The Bandstand | KALW

Stefon Harris — Vibraphonist, Educator, Thinker — Teaches Empathy From The Bandstand | KALW | Empathy Circle Magazine | Scoop.it
The crowd at Clement's Place is primed. The acclaimed vibraphonist Stefon Harris and his band, Blackout, are onstage in this snug jazz club on the campus of Rutgers University in Newark, N.J. Harris has high ambitions. He seeks to use his instrument and his already considerable reputation to change the way people relate to each other — to create empathy. But on this night, he's also there to play.

 

"Empathy is essentially the science of understanding," Harris says. "And that's something that's necessary in local communities; it's necessary in elementary schools, on a collegiate level and in a corporate boardroom."

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Webinar: The ROI of Empathy

Webinar: The ROI of Empathy | Empathy Circle Magazine | Scoop.it

After this webinar you will:

  • Understand what empathy means in the business context.
  • Connect how an empathetic culture leads to a market-leading brand that attracts and retains top talent.
  • Learn how to avoid the “Empathy Veneer” and follow through on cultural goals for your organization.
  • Discover five ways your organization can cultivate an empathetic culture right now. 
  • Feel a renewed sense of passion and purpose to align your work with your personal values - and how that leads to real profit.

 

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At a time when people need EMPATHY from their bosses, are they getting it?

Try incorporating these empathy-building tips into your conversations:

Listen, really listen, to what your team members have to say. It is by listening that you learn about your employees—what makes them engaged and what keeps them up at night. You’ll learn how important their work is and, in the process, you’ll come to trust they have the best intentions at heart. In listening you’ll also find clues to help you support them in the ways they need.

Be cognisant of your attitude. Do you have an open mind? Are you ready to listen?

Be cognisant of your body language as well. Do you look as if you’re interested? Are you focused on them or checking your phone or email as they speak? Lack of attention can be seen on video-conferencing, just as it can in person. In fact, you can hear it in the speaker’s voice, even without the benefit of video (yes, you really can).

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Brené Brown's life lessons - CBS News

Brené Brown's life lessons - CBS News | Empathy Circle Magazine | Scoop.it
THE SECRET TO HAVING COMPASSION 
Across the world, people are in isolation in an effort to prevent the spread of COVID-19. Millions of Americans have already lost their jobs. 

It is safe to say a lot of people need compassion right now. And Brown wants to help them find it. 

In the video above, she made a distinction between having empathy and having compassion. Empathy, she said, is a skillset that can be taught, while compassion is more of a belief system. 

...
"When we can focus on behavior, we are much more likely to respond with empathy and actually change," Brown said.

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Covid-19 crisis brings out the empathy

Covid-19 crisis brings out the empathy | Empathy Circle Magazine | Scoop.it
The last time there was such a surge of empathy and humanity was in 2011, when the country was hit by the "great flood".

Before that, people rose to help ease the suffering of those affected by the 2004 tsunami.

Most, if not all of us, were touched by pop idol Artiwara "Toon" Kongmalai's phenomenal run from the country's southernmost tip to its northernmost point in 2017, which raised a total of 1.3 billion baht for 11 needy hospitals.
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Stephen Porges: How to counter the effects of social distancing

Stephen Porges, developer of the Polyvagal Theory, talks with Serge Prengel about countering the effects of social distancing. From the Relational Implicit podcast (http://relationalimplicit.com).

Stephen W. Porges, Ph.D., is Distinguished University Scientist at Indiana University, where he directs the Trauma Research Center within the Kinsey Institute.

He holds the position of Professor of Psychiatry at the University of North Carolina and Professor Emeritus at the University of Illinois at Chicago and the University of Maryland.

In 1994 he proposed the Polyvagal Theory, a theory that links the evolution of the mammalian autonomic nervous system to social behavior and emphasizes the importance of physiological state in the expression of behavioral problems and psychiatric disorders.

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Empathy Circle Facilitators Online Support Group: Reports: Martin Rein Holtz

Empathy Circle Facilitators Online Support Group: Reports: Martin Rein Holtz

* 2020-03-27 Full Report: https://j.mp/3byQoFO

* Drop-In: Empathy Circle Facilitators Support Group
See http://bit.ly/EmpathyCircleSupport

* Become an Empathy Circle facilitator
Empathy Circle Facilitators Online Support Group: Fridays
https://www.facebook.com/events/81223...

Empathy Circle/Cafe facilitators support drop-in group. A weekly call to talk about;
* Learning and deepening the Practice
* Developing, Promoting, Improving the Practice
* Tips
* Experiences
* Successes
* Challenges, Problems
* Case Studies
* Designing Training Material
* Connecting with Co-Facilitators and Coordinators
* Feedback and Support on Projects
* etc
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Empathy Circle Facilitators Online Support Group: Report: Lou Zweier Reports

Empathy Circle Facilitators Online Support Group:
* 2020-03-27 Full Report: https://j.mp/3byQoFO

* Drop-In: Empathy Circle Facilitators Support Group
See http://bit.ly/EmpathyCircleSupport

* Become an Empathy Circle facilitator
Empathy Circle Facilitators Online Support Group: Fridays
https://www.facebook.com/events/81223...

Empathy Circle/Cafe facilitators support drop-in group. A weekly call to talk about;
* Learning and deepening the Practice
* Developing, Promoting, Improving the Practice
* Tips
* Experiences
* Successes
* Challenges, Problems
* Case Studies
* Designing Training Material
* Connecting with Co-Facilitators and Coordinators
* Feedback and Support on Projects
* etc
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Empathy Activists Circle #8: Facing the COVID-19 Pandemic with Empathy at Work and Home.

Empathy Activists Circle #8: Facing the COVID-19 Pandemic with Empathy at Work and Home. | Empathy Circle Magazine | Scoop.it

Empathy Activists Circle #8: Facing the COVID-19 Pandemic with Empathy at Work and Home.
An Empathy Circle with empathy activists, experts, book authors, etc. exploring different aspects of empathy. 

Participants 

Being empathetic at work means seeing the situation from another’s perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy.
 
Heartificial Empathy looks at why and how brands should learn to flex their empathic muscle, as well as how to encode empathy in Artificial Intelligence.
 
 
The goal of The Empathy Effect is to inspire loving kindness in public and private life, at home, at school, at work and in the world. What are you waiting for? Join the Empathy Revolution.
 
Director: Center for Building a Culture of Empathy
The Center for Building a Culture of Empathy is a leader of the global empathy movement. Our mission is to build a movement for creating a global worldwide culture of empathy and care.
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Articulating empathy in uncertain times

Articulating empathy in uncertain times | Empathy Circle Magazine | Scoop.it
Though circumstances and challenges will differ from one individual to the next, right now, we can all relate in some capacity. When communicating with your clients, negate irrational and impulsive messaging in a bid to secure custom, and remain calm in tone of voice, regardless of the turmoil your business is facing.

 

Your audiences want to believe that your concern for them and for your own employees is authentic. This requires a new degree of transparency that many businesses are not used to, nor are comfortable with. Putting yourself in the shoes of your clients will help you deliver messaging that remains sensitive and helpful to build trust for the future.

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Embracing Empathy in the Workplace | Jamil Zaki

Learn more about Jamil Zaki:
https://www.thelavinagency.com/speakers/jamil-zaki

How do we navigate our differences at work, at home, in politics and in society? In this enlightening, lightly humorous, and research-based talk, Dr. Jamil Zaki delivers an astonishing overview of empathy: how it really works, why it truly matters (especially to work places), why it’s on the decline, and how to build it back up through deliberate practice.

 

For anyone who works in HR, who leads teams, or is part of one, Zaki will redefine how you understand, empathize, and work with others—an issue companies have been debating forever. Zooming out, Zaki’s insights will help you revitalize your connection to your neighborhood, your community, the world at large. Empathic people are happier, more creative and productive, in all sorts of ways.

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When Empathy And Active Listening Are Disempowering

When Empathy And Active Listening Are Disempowering | Empathy Circle Magazine | Scoop.it
For some people, active listening and empathy can be a defense mechanism that harms rather than helps.  

How? 

​Below is a diagram from Transactional Analysis.  Just one simple model among many different ways to view how the self is split into many parts or ego states. I don't love the primacy given to "thinking" and "rationality" in this diagram and wish the word "thought' under the adult column were swapped out for "regulated" but the image still serves us. albeit, imperfect.  (I also love Gestalt Theory, Internal Family Systems, Systems Theory, Jungian Analysis, Trauma and Sensorimotor Therapy, and Indigenous Concentric Systems Framework Theory who all have parts models).
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Why Do You Have Empathy Fatigue?

Why Do You Have Empathy Fatigue? | Empathy Circle Magazine | Scoop.it
Empath’s are always tired because they use more energy than other people do.  Their energies are always being tapped into and some of the times, negative energies attach to them.

When you are an empath, you have strong and heavy emotions.  These emotions come from people and areas around them.  Even when you don’t mean to, when you are an empath, you pick it all up.

When you feel the emotions of other people, you are opening up your energy reservoir to them.  You will take on other people’s energies to help them heal and when you do this, you will become tired and sick yourself.
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Why empathy is a critical skill for your organisation

Why empathy is a critical skill for your organisation | Empathy Circle Magazine | Scoop.it
A little empathy goes a long way
Looking back, I believe that they thought that being quiet during meetings was an indication that I didn’t have the skills to do my job properly. Of course, now it’s widely acknowledged that introverts need a little more thinking time than their extroverted colleagues.

Back then, a bit of empathy and a few simple questions would have revealed my eagerness to do well, and coupled with some training might have gone a very long way to alleviate, or avoid altogether, the stress, embarrassment and fear that I experienced as result of the company’s actions. I discuss these work challenges in my TEDx talk.
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Active listening - everyone has a natural need to be heard

Active listening - everyone has a natural need to be heard | Empathy Circle Magazine | Scoop.it
Active listening – everyone has a natural need to be heard. This need we have coded from the beginning of our civilization when people gathered around the fire and listened to the stories of gods, old stories, battles, hunts and what they experienced. This is how storytelling was born. However, there is a huge difference between just listening to someone and listening to the person in depth. And this is active listening.

Nowadays, our employees often have a problem with being heard. And yet this need has not expired in us. Therefore, you can often meet with opinions and regrets about not being heard, about the fact that leaders are often absent during the conversation.
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The Empathy Issue  March 2020

The Empathy Issue  March 2020 | Empathy Circle Magazine | Scoop.it

 It is time for those of us who lead to do so with empathy. Our people need us to understand them, to feel with and for them, and yes, to appreciate them.

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Canadian Commission for UNESCO: Promoting Empathy, Equity and Justice in Emerging

Canadian Commission for UNESCO: Promoting Empathy, Equity and Justice in Emerging | Empathy Circle Magazine | Scoop.it

Promoting Empathy, Equity and Justice in Emerging Technologies: Lessons from Healthcare


 This is in line with a broader discourse on empathetic healthcare and how critical  it is to the therapeutic process. In fact, a recent  systematic review of literature found empathy to be a fundamental, and often underappreciated, ingredient for success

in addressing the communication barriers between healthcare professionals and young people. Mainstreaming empathy within healthcare and technology could improve its accessibility to young people and other marginalized communities.

For example, narrative inquiry can be a pivotal approach to reduce surface misconceptions about marginalized healthcare users, and create a holistic healthcare experience tailored to populations otherwise vulnerable by design.

 

Furthermore, as there is concern of a  growing “empathy gap” between healthcare systems and users, empathy-informed user design can be promoted as both an aim of AI-assisted services and an end-result of health-tech innovation.

 

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It's Boomers vs Millennials/Gen Z as coronavirus shuts down economy

It's Boomers vs Millennials/Gen Z as coronavirus shuts down economy | Empathy Circle Magazine | Scoop.it
The coronavirus pandemic has exposed a generational chasm between Baby Boomers and some young Americans, such as Millennials and Gen-Zers.

 

Correlation between age, empathy and social distancing
 
IUPUI survey of 322 American adults showing a correlation between higher age, higher empathy and higher social distancing. Participants rated questions on empathy and social distancing on a scale of 1-5, with 5 being the highest. The scores were averaged for this chart.
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Empathy Circle Facilitators Online Support Group: Reports: Marta Neto

Empathy Circle Facilitators Online Support Group: Reports: Marta Neto

* 2020-03-27 Full Report: https://j.mp/3byQoFO

* Drop-In: Empathy Circle Facilitators Support Group
See http://bit.ly/EmpathyCircleSupport

* Become an Empathy Circle facilitator
Empathy Circle Facilitators Online Support Group: Fridays
https://www.facebook.com/events/812233425892036/
Empathy Circle/Cafe facilitators support drop-in group. A weekly call to talk about;
* Learning and deepening the Practice
* Developing, Promoting, Improving the Practice
* Tips
* Experiences
* Successes
* Challenges, Problems
* Case Studies
* Designing Training Material
* Connecting with Co-Facilitators and Coordinators
* Feedback and Support on Projects
* etc
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2020-03-27: Empathy Circle Facilitators Online Support Group

Empathy Circle Facilitators Online Support Group: Reports: Marta Neto

* 2020-03-27 Full Report: https://j.mp/3byQoFO

* Drop-In: Empathy Circle Facilitators Support Group
See http://bit.ly/EmpathyCircleSupport

* Become an Empathy Circle facilitator
Empathy Circle Facilitators Online Support Group: Fridays
https://www.facebook.com/events/81223...

Empathy Circle/Cafe facilitators support drop-in group. A weekly call to talk about;
* Learning and deepening the Practice
* Developing, Promoting, Improving the Practice
* Tips
* Experiences
* Successes
* Challenges, Problems
* Case Studies
* Designing Training Material
* Connecting with Co-Facilitators and Coordinators
* Feedback and Support on Projects
* etc

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CEO: The Chief Empathy Officer 

CEO: The Chief Empathy Officer  | Empathy Circle Magazine | Scoop.it
What are we learning about leadership in crisis? A lot.

As I discussed in The Big Reset, I think there are five lessons to learn here.

First, leaders in a crisis focus on “empathy and compassion first, business second.” If you believe, as I do, in the unlimited potential of the human spirit, you understand that only by making people safe will we ever grow out of this crisis. Giving people money will help, but jawboning the stock market won’t matter. When people feel a sense of safety, trust and empowerment, growth will return.
Nancy Reyes's curator insight, March 27, 2:53 PM
Five things to focus on to show leadership during this crisis.