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The third era of process support: Empathy

The third era of process support: Empathy | Empathy Circle Magazine | Scoop.it

McGrath proposes that we are at the dawn of a third era in management.  The first era was machine-like to produce products, the second collaborative to provide advanced services, the third will be to create “complete and meaningful experiences.” 


She says this is a new era of empathy. 


pull organization would be empathetic in the sense that customer desires rather directly drive the working of the organization. 


This might be the management style that Margaret WheatleyMyron Kellner-RogersFritjof Kapra, and other new path writers are hinting at.

Empathy Circle Magazine
The latest news about empathy from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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Empathy Movement Magazine

Empathy Movement Magazine | Empathy Circle Magazine | Scoop.it

Sponsored by Edwin Rutsch Empathy Guide Services
Visit  http://cultureofempathy.com/Services/

These one-to-one empathy sessions support; well-being, healing, practicing to be a better listener and supporting you in creating empathic environments in your relationships, family, school, work, communities and beyond.

 

Subscribe to our Emailed Empathy Newsletter

 

Sections

*   Front Page (this page)
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathic Family & Parenting

*   Empathic Design - Empathy in Human-Centered Design
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.

 

 

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Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

 

 

#EmpathyCircle Magazine: 8,000+ articles of the latest #empathy news from around the world!  http://bit.ly/EmpathyNews 

 

Brenda Robinson's curator insight, May 13, 2015 9:52 PM

Hon. Liz Sandals: Introduce a new course called "COMPASSION" for Grade 1 and Grade 12. https://www.change.org/p/hon-liz-sandals-introduce-a-new-course-called-compassion-for-grade-1-and-grade-12

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Empathy Academy | Empathy Academy

Empathy Academy | Empathy Academy | Empathy Circle Magazine | Scoop.it
About Empathy Academy
Online education doesn't have to be a solitary activity full of quizzes and timed assignments; it can be a welcoming place where people can learn together and connect in an empathic online community.

Empathy Academy is an online learning community devoted to clear and practical education about emotions, empathy, communication, and community.

We offer online courses for people with busy lives. There are no tests or extensive homework, and you can learn on your own time in a welcoming and empathic group of fellow learners.

Each course contains online curriculum that you can read on your own schedule (there are very few deadlines), and a community forum where you can connect with your fellow learners and instructors (again, on your own time). Many courses also include weekly Zoom webinars so that you and your learning community can get together in real time, face to face.
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Thoughtful Parenting: Teaching children empathy 

Thoughtful Parenting: Teaching children empathy  | Empathy Circle Magazine | Scoop.it
Many parents wonder if they can teach their children empathy. Is it nature or nurture? The answer is yes, you can. It is both genetic and contextual.

Empathy is the ability to recognize, understand and share others’ thoughts and feelings. It is the essence of being human and the foundation of ethics. Empathy entails understanding we are separate individuals who have unique perspectives. It requires awareness of what common thoughts and feelings are in a given situation and imagining what alternatives exist.
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Parents: It’s On You To Teach Your Kids Empathy

Parents: It’s On You To Teach Your Kids Empathy | Empathy Circle Magazine | Scoop.it
Now, more than ever, the one thing it seems our society could benefit from more of is empathy. Whether talking about protecting others during a pandemic, or the current political climate, it could be argued that empathy is at an all-time low. But the next generation has the opportunity to turn things around, and to possibly create a healthier society overall, if only their empathy could be fostered and better developed.

What parents may not realize is that they have the power to do just that.  

How innate is empathy?
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Why empathy is vital in a user centered design approach

Why empathy is vital in a user centered design approach | Empathy Circle Magazine | Scoop.it
Empathy is a powerful word and even a more powerful feeling. It is also a word that is becoming more and more popular in the vocabulary of product and user experience designers. But, why?

Before we get into why empathy is such an important concept when designing a product, it's vital to make it clear that this is only true when your focus is on what users need, instead of pushing products to the market.
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Why Provide Empathic Care for Infants?

Why Provide Empathic Care for Infants? | Empathy Circle Magazine | Scoop.it
Weil (1992) defines empathic care as:

“the capacity of the caregiver to experience pleasure in response to the infant’s pleasure and to experience tender unpleasure (sadness, concern) in response to the infant’s unpleasure. Conversely, the central core of an infant’s emerging empathic reactivity will be defined as the capacity of the infant to experience pleasure in response to the caregiver’s pleasure and to experience unpleasure in response to the caregiver’s unpleasure” (pp. 19-20).
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Empathy Circle Newsletter 10a:  Empathy Training Needed Now More Than Ever - 2020-09-03

Empathy Circle Newsletter 10a:  Empathy Training Needed Now More Than Ever - 2020-09-03 | Empathy Circle Magazine | Scoop.it

Greetings Empathy Supporters 

I haven't sent out a newsletter for almost a year. Our Center continues to develop and promote the Empathy Circle practice as the most effective first step and gateway process for fostering empathy.  Our focus is now on designing and offering free online facilitator training. We want to spread the practice as widely as possible.  With the current personal, social, and political challenges in the world, this training is needed more than ever.

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Exercise in Empathy by Marshall Rosenberg

This is a bite-sized piece of the more lengthy material that is available in the original source: https://youtu.be/tahOuqFS8kM I am trying to contribute to and transform the original material by creating shorter, well-structured videos with clear titles, with the intention to make Marshall's work more accessible and clear to an online audience.
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The Science of Empathy by  Helen Riess, MD 

The Science of Empathy by  Helen Riess, MD  | Empathy Circle Magazine | Scoop.it
Empathy plays a critical interpersonal and societal role, enabling sharing of experiences, needs, and desires between individuals and providing an emotional bridge that promotes pro-social behavior. This capacity requires an exquisite interplay of neural networks and enables us to perceive the emotions of others, resonate with them emotionally and cognitively, to take in the perspective of others, and to distinguish between our own and others’ emotions.

 

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Demand This: Teach Empathy, Ethics, and Evidence

Demand This: Teach Empathy, Ethics, and Evidence | Empathy Circle Magazine | Scoop.it
Teachers can orchestrate learning environments to encourage empathy—the ability and inclination to imagine, understand and identify with the feelings and life experiences of others.  Teachers can encourage—even demand—ethical behavior based on respect and dignity.  In other words, they can work to develop the habit of acting with empathy and ethics.  

 

Finally, educators can help students develop the practice of using evidence to make sense of the world, and to evaluate their own claims and decisions and those of others.  That gives them enormous power to develop agency–the will to make a difference.

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The Power of Empathy

Empathy is what allows us to build trust and connection in our relationships. Empathy is a prerequisite for great leadership. Watch this social media live session as I share what empathy is, what it's not, and how to demonstrate it effectively.
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Empathy Series: Engaging Students with Empathy

Joan Allatta, assistant professor and chair of the Department of Strategic Management at Temple University’s Fox School of Business, discusses how she engages students with empathy in her undergraduate capstone course.

Read more on the Fox School's website: https://www.fox.temple.edu/posts/2020...

This video is part of a series on using empathy in the classroom, sponsored by the Fox School’s Translational Research Center (TRC), Fox Management Consulting (FMC), Center for Innovation in Teaching and Learning (CITL), Department of Strategic Management and Fox Experiential Education; Temple University’s Cen
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Two Surprising Ways High Empathy Can Be Bad for Parents

Two Surprising Ways High Empathy Can Be Bad for Parents | Empathy Circle Magazine | Scoop.it

New research shows empathy can actually lead to child abuse. Here's how.

Both would seem to be necessary, even beneficial for parenting. In fact, many parenting programs attempt to raise parental interpersonal intelligence by raising empathy, teaching parents how to more accurately read their children’s emotions, talk to children about emotions, and the importance of empathy in dealing with children and their emotions.
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Thrive With Bias And Empathy Training

Thrive With Bias And Empathy Training | Empathy Circle Magazine | Scoop.it

Overcoming biases and increasing empathy is more important now than ever. We have gone through unusual levels of isolation this year and the world feels divided. Understanding different perspectives can help to bridge the divide while making you a richer more well-rounded person...

 

Failure to create a culture of empathy can result in serious legal ramifications and companies can lose millions in lawsuits due to negligence towards this issue. Building the tools to prevent this into a workplace culture is of paramount importance for the sustainability of an organization.

 

 

Alaina Percival

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The world needs purposeful empathy

The world needs purposeful empathy | Empathy Circle Magazine | Scoop.it
Join empathy expert, author and speaker, award-winning educator and social impact coach, Anita Nowak, GrDip 99, for a webinar about the power of purposeful empathy and the positive affect it can have.

Over the past few months, our society’s empathy deficit has been laid bare – and it is staggering. However, we have also seen millions galvanized  into action over systemic racism, food insecurity and social determinants of health.

Drawing from neuroscience, spirituality, leadership studies, positive psychology and the frontlines of social action, this webinar will explore the intersection of personal development and social transformation. Anita’s goal is to offer participants tools to lead with purposeful empathy for a better future and a more meaningful life.
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Introduction and Orientation to the Empathy Circle Facilitator Training

Introduction and Orientation to the Empathy Circle Facilitator Training. This is an introduction to how to sign up and take part in the Empathy Circle Facilitator Training.

Empathy Circle Facilitator Training Sign Up
 https://bit.ly/FBECFT

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Empathy Circle Newsletter 10b: Empathy Training For Constructive Social Change  - 2020-09-11

Empathy Circle Newsletter 10b: Empathy Training For Constructive Social Change  - 2020-09-11 | Empathy Circle Magazine | Scoop.it
Greetings,  

This week's newsletter is about how to get involved in the free Empathy Circle training and its development. Now is time for constructive social change and this practice can help.

"Empathy is the only human superpower - it can shrink distance, cut through social and power hierarchies, transcend differences, and provoke political and social change." ― Elizabeth Thomas

Contents of this Newsletter
1. Empathy Circle Facilitator Training. 
2. Join the Training Design Consortium
2. Help Fund the Training
4. Newsletter Sponsor, Purposeful Empathy with Anita Nowak, PhD.

Warmly,
Edwin Rutsch
Director, Center for Building a Culture of Empathy
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6 Things You Need to Know About Empathy  

6 Things You Need to Know About Empathy   | Empathy Circle Magazine | Scoop.it

Empathy. It’s the bedrock of intimacy and close connection; in its absence, relationships remain emotionally shallow, defined largely by mutual interests or shared activities. Without empathy, we could live and work side-by-side with other people, and remain as clueless about their inner selves and feelings as we are about those of strangers on a crowded subway car.

Peg Streep

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Preventing Conflict Through Self-empathy by Lidewij Niezink and Katherine Train

Preventing Conflict Through Self-empathy by Lidewij Niezink and Katherine Train | Empathy Circle Magazine | Scoop.it
Judgment is a function of our belief system. Our context elicits thoughts and emotions which we experience internally and then give meaning to, linking it to the belief system we have in place. In other words, emotions and cognitions shape our beliefs.

 

Our beliefs also filter the perspective we have on any given situation. Because we believe in right and wrong we judge certain events or behaviours to be either right or wrong. In this way, assumptions prevent us from being open to the range of possibilities with which we can experience life.

 

by Lidewij Niezink, Ph.D., and Katherine Train, Ph.D.

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How Empathy Helps Kids Succeed

How Empathy Helps Kids Succeed | Empathy Circle Magazine | Scoop.it
Michele Borba, author of UnSelfie: Why Empathetic Kids Succeed In Our All About Me World, explains why empathic kids enjoy better mental health and overall resiliency. The good news is empathy is easy to teach.

“Don’t tell your kids to do something, show them,” Michele says. “Ask yourself each night, if my child had only my behavior to watch today, what did they learn?”

Michele also discusses why empathy among young people is down and self-absorption is up, and what parents and educators can do to turn around the trend.
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Empathy Circle Website

Empathy Circle Website | Empathy Circle Magazine | Scoop.it
An Empathy Circle is a structured dialogue process that effectively supports meaningful and constructive dialogue. The basic process can be fairly easily learned in about 15 minutes. It increases mutual understanding and connection by ensuring that each person feels fully heard to their satisfaction.  The practice is the most effective gateway practice for learning, practicing and deepening listening skills and mindset.  
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Scientists explain why the wealthy struggle with empathy

Scientists explain why the wealthy struggle with empathy | Empathy Circle Magazine | Scoop.it

A new study reveals that people from higher income backgrounds struggle with certain aspects of empathy when compared to individuals who have lower incomes, who are better at reading people’s emotions. This article first appeared in Salon. The research paper, which was published in the “Personality and Social Psychology Bulletin,” asked individuals from different class backgrounds 

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Post-COVID, Empathy Will Be a Game Changer In Healthcare Innovation - Electronic Health Reporter

Post-COVID, Empathy Will Be a Game Changer In Healthcare Innovation - Electronic Health Reporter | Empathy Circle Magazine | Scoop.it
Empathy in innovation: We’ve made progress for patients   

In healthcare, we’ve done a better (although not remotely perfect) job of integrating empathy into the design and innovation process for the patient to optimize patient experience. From lobbies to hospital rooms, we’ve seen patient-centric design aimed at delivering more comfortable, less stressful, and seamless experiences.
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Thoughtful Parenting: Teaching children empathy

Thoughtful Parenting: Teaching children empathy | Empathy Circle Magazine | Scoop.it
Many parents wonder if they can teach their children empathy. Is it nature or nurture? The answer is yes, you can. It is both genetic and contextual.

Empathy is the ability to recognize, understand and share others’ thoughts and feelings. It is the essence of being human and the foundation of ethics. Empathy entails understanding we are separate individuals who have unique perspectives. It requires awareness of what common thoughts and feelings are in a given situation and imagining what alternatives exist.
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Listening Deeply – Understand People Before Solving Problems Tickets, Fri, Oct 16, 2020 at 10:00 AM

Listening Deeply – Understand People Before Solving Problems Tickets, Fri, Oct 16, 2020 at 10:00 AM | Empathy Circle Magazine | Scoop.it
Empathy is not about trying to solve the problem, but trying to understand the person. In your work to support people your team is designing for, it’s imperative. Understanding people requires time, perseverance, humility, and good listening skills. Most of these are in short supply, especially time. Everyone seems unhappy with this scarcity, but unable to do anything constructive about it. Here is your opportunity to start practicing some new skills to make a remarkable difference in the future.

In this mini-workshop Indi will teach you empathic listening skills and how to build self-awareness and humility into the way you approach design research. She will give you new perspectives from which to expand your practice. She will teach you to recognize the parts of what you are hearing. And you will become aware of what is going through your own mind as you listen.
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Ginsburg's empathy born of Jewish history and discrimination

Ginsburg's empathy born of Jewish history and discrimination | Empathy Circle Magazine | Scoop.it
Ginsburg went to Harvard Law School in 1956, a time when there were few women at the institution and Jews faced discrimination. She later transferred to Columbia and graduated at the top of her class. During a 2017 Rosh Hashana visit to a historic synagogue in Washington, Ginsburg told worshippers she believed being Jewish helped her empathize with other minority groups. She noted that she and other Jewish justices who have served on the court have held some similar views, something she linked to their shared heritage.
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