Governments around the world are grappling with growing healthcare costs, driven by ageing populations.
The management of patients with chronic diseases has become the main challenge of healthcare systems at world level due to the following reasons:
Chronic diseases are the illnesses that generate more expenditure due to a lack of medical tracking30-35% of the population suffers a chronic disease, which means 70-80% of the total healthcare expenditureAging populations are bringing about a growing trend of chronic diseases
Telefonica believes information and communication technologies have the potential to radically transform healthcare, providing both greater quality of care for patients and driving greater efficiencies for healthcare providers.
From demand and access management through to remote patient management, mobile tele-care and tele-consultation, Telefonica is able to provide innovative products and services to both healthcare providers and directly to end users.
Telefónica has decided to offer a remote and customized service for patients with chronic diseases. Telefónica’s global strategy is based on a Population Health Management offer, adapting the service to the patient’s own risk and disease.
Telefónica has set up a comprehensive remote patient management strategy based on 4 pillars:
Big projects at world level: globally, more than 1,200 patients deployed in 2013Evidence of the generated impact: based on two kinds of indicators:Satisfaction indicators: Recommendation, Satisfaction and telehealth preference over traditional medical careClinical indicators: Mortality, Hospital readmission and CostsGlobal product innovation: multi-channeling and user experience (UX), and Help project (system that captures parkinson symptoms)“Best-in-class” partners:
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