Customer Adoption of Cloud Services
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Customer Adoption of Cloud Services
The Cloud, SaaS and Cloud Computing are transforming the way we work and the way we work is transforming our lives.
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Elon Musk’s 2 Rules For Learning Anything Faster | by Jake Daghe | Sep, 2020 | Entrepreneur's Handbook

Elon Musk’s 2 Rules For Learning Anything Faster | by Jake Daghe | Sep, 2020 | Entrepreneur's Handbook | Customer Adoption of Cloud Services | Scoop.it
Everyone talks about methods of learning, but few people find realistic and authentic techniques that actually yield a net profit in the information and application categories. Elon Musk has broken…
David Ednies insight:

Most learners today are not master gardeners, but stick collectors. We walk around life, picking up tidbits here and tidbits there until our arms are full of sticks.

Rule #1 — Make sure you’re building a tree of knowledge

Rule #2 — You can’t remember what you can’t connect

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The Product-Led Growth Single Point of Truth Framework: Managing Scalable Growth

The Product-Led Growth Single Point of Truth Framework: Managing Scalable Growth | Customer Adoption of Cloud Services | Scoop.it
Use this to manage the empathy gap in your product, get new users to see value quickly—and retain them.
David Ednies insight:

Are you among the 75% of companies that think they’re user-centric - but only 30% of your users believe that you are? This is the Empathy Gap. We all have them. What are you doing to reduce your Empathy Gap?

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Don’t Reorganize: Run Your Firm As An Agile Network

Don’t Reorganize: Run Your Firm As An Agile Network | Customer Adoption of Cloud Services | Scoop.it
Don't Waste Time Reorganizing: Delight Your Customers With A Nimble Network
David Ednies insight:

The right question doesn’t start with the organization or its structure at all. It starts with the customer.

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9 Misconceptions of Selling to Service Providers —

9 Misconceptions of Selling to Service Providers — | Customer Adoption of Cloud Services | Scoop.it
Misconception #1: All Service Providers were created equal Reality: All Services are different. Consequence for sales. Only spend your sales efforts on those SPs who can combine/include your Value Proposition to strengthen/enrich their own Value Proposition and the combined Value Proposition is relevant and meaningful to SP’s target customers. Misconception #2: Service Providers know what […]
David Ednies insight:

Going to Market through Services Providers requires getting a number steps right. Start bu making sure that you avoid these 9 Misconceptions when selling to Service Providers.

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The business value of design | McKinsey

The business value of design | McKinsey | Customer Adoption of Cloud Services | Scoop.it
How do the best performers increase their revenues and shareholder returns at nearly twice the rate of their industry counterparts? The value of design comes from top management rigor, company-wide teamwork, rapid iteration, and relentless user-centricity.
David Ednies insight:

You are just one disruption away from obsolescence. How to use Design Thinking to protect your future by aligning 4 pillars: Analytical Leadership, Cross-functional Talent, Continuous Integration and User (Customer) Experience.

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Making Culture Actionable | Oracle Digital Experience Platform Blog

Making Culture Actionable | Oracle Digital Experience Platform Blog | Customer Adoption of Cloud Services | Scoop.it
Oracle Content and Experience Cloud is a digital experience platform that enables organizations to manage and deliver content to any digital channel to drive effective engagement with customers, partners, and employees.
David Ednies insight:

Culture change is the hard work of shifting deeply embedded, entrenched habits and behaviors.Change is hard, but not changing is fatal.

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Killing Strategy: The Disruption Of Management Consulting

Killing Strategy: The Disruption Of Management Consulting | Customer Adoption of Cloud Services | Scoop.it
Since former Boston Consulting Group consultant Clayton Christensen first used the words "disruptive innovation" in 1995, nimble startups have challenged incumbents in every field from music to manufacturing.
David Ednies insight:

Management Consulting has yet to be disrupted. However, an increasing number of business consulting missions today are Digital Transformation, Business Transformation and/or navigating disruption. Question: Would you take advice from someone who has no first-hand experience with the problem?

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What's New In Gartner's Hype Cycle For AI, 2019

What's New In Gartner's Hype Cycle For AI, 2019 | Customer Adoption of Cloud Services | Scoop.it
Speech Recognition is less than two years to mainstream adoption and is predicted to deliver the most significant transformational benefits of all technologies on the Hype Cycle.
David Ednies insight:

Speech Recognition is predicted to deliver the most significant transformational benefits of all technologies on the Hype Cycle.

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What is digital transformation? A necessary disruption

What is digital transformation? A necessary disruption | Customer Adoption of Cloud Services | Scoop.it
Digital transformation marks a radical rethinking of how an organization uses technology, people and processes to fundamentally change business performance, says George Westerman, MIT
David Ednies insight:

Digital transformation marks a radical rethinking of how an organization uses technology, people and processes to fundamentally change business performance.

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Innovation is Our Number One Investment Priority: ServiceNow CEO

Innovation is Our Number One Investment Priority: ServiceNow CEO | Customer Adoption of Cloud Services | Scoop.it
ServiceNow is eyeing $10 billion in global annual revenue, up from $2.6 billion in revenue it generated in 2018. To reach that goal, the company is
David Ednies insight:

“Investment in innovation is our number one investment priority”John Donahoe, CEO ServiceNow

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How to survive the disruption. – The XPLANE Collection –

Starting with Henry Ford, we have spent the 20th century breaking things down. By analyzing work and breaking it down to its component parts, we have created massive growth engines: companies capable…
David Ednies insight:

Stability can be an asset, but in today’s turbulent times it is more often a liability. What organizations need today is adaptiveness: the ability to evolve.

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Why is Executing Go to Market Strategy so Hard? - Four Quadrant Blog

Why is Executing Go to Market Strategy so Hard? - Four Quadrant Blog | Customer Adoption of Cloud Services | Scoop.it
There are over 800 software co's with revenues over $1B, over 3.5K have over $100M and almost 40K have over $10M in rev and many target the same buyers
David Ednies insight:

Be sure that your field teams and your Channel Partner are equipped with a relevant, compelling and actionable story to tell at the critical moment of truth.

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Characteristics of High Performing Teams

What are the eight characteristics of high performing teams? How can leaders impact on these eight areas? This session looks at some practical and easy to impl…
David Ednies insight:

GTM Execution requires diverse stakeholders working together as one team. Success is a team sport. What are the characteristics of successful High Performance teams? Here are 8 key characteristics. What you will notice is a common Sense of Purpose, Trust and Mutual Respect and Building on Differences (diversity). What you will also notice is an absence of individual skills, knowledge or star performers. In GTM Execution Success is a team sport.

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Business problem solving | McKinsey

Business problem solving | McKinsey | Customer Adoption of Cloud Services | Scoop.it
How to solve problems under uncertainty.
David Ednies insight:

Great problem solvers are made, not born. Here are 6 Problem-Solving Mindsets for Very Uncertain Times. My favorite? bing an imperfectionist.

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Can't We Do Better Than NPS?

Can't We Do Better Than NPS? | Customer Adoption of Cloud Services | Scoop.it
Investors look closely at NPS to measure retention rates, but that's not the best way to do it. Learn how to measure retention without NPS.
David Ednies insight:

You should think of NPS as a thermometer, but not a diagnostic tool. It can be useful to know your temperature, but it doesn’t always correlate with being sick or well.

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During times of uncertainty, innovation must fuel your business growth engine

During times of uncertainty, innovation must fuel your business growth engine | Customer Adoption of Cloud Services | Scoop.it
Brian Solis, global innovation evangelist at Salesforce, talks about the importance of digital business transformation, new business model innovation, and how companies can successfully compete in the Novel Economy.
David Ednies insight:

Focus on business continuity. Then, focus on expansion and scale.  Next, focus on digital growth and resilience. But at the top of the list, digital transformation needs a vision and that can only come from leadership. This is a time to give purpose to digital transformation that goes beyond modernization. 

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How to restart stalled digital initiatives and transformations | McKinsey

How to restart stalled digital initiatives and transformations | McKinsey | Customer Adoption of Cloud Services | Scoop.it
lost momentum because slowdowns typically happen for reasons within their control.
David Ednies insight:

Where are you in your Digital Transformation Journey? Lost momentum because of slowdowns typically happen for reasons within your control. Internal challenges pose more problems than external ones do: only 6 percent of respondents attribute the derailed momentum to a major disruption in the market or business landscape.

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Digital Transformation: Why Now?

Digital Transformation: Why Now? | Customer Adoption of Cloud Services | Scoop.it
Why is digital transformation so important right now for companies? What’s different?
David Ednies insight:

Digital Transformation starts with Cloud Adoption. Cloud Adoption enables IT Transformation, Business Process Transformation and Business Model Transformation.

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Changing What's Normal - Ian Berry's Blog: Ian Berry Grown Up Politics

Changing What's Normal - Ian Berry's Blog: Ian Berry Grown Up Politics | Customer Adoption of Cloud Services | Scoop.it
a blog for leaders wanting to guarantee you succeed in the change/s you lead.
David Ednies insight:

You know it’s time for change when children act like leaders and leaders act like children.

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Smart Strategies Require Smarter KPIs

Smart Strategies Require Smarter KPIs | Customer Adoption of Cloud Services | Scoop.it
Digital transformation empowers smarter KPIs.
David Ednies insight:

Business Transformation necessitates KPI Transformation.

KPIs are your strategy; your strategy is your KPIs. When business strategies change and KPIs don't (that could never happen) we create frustration, anxiety and resistance to change. When things change and KPIs don't....KPI stands for Keep People Ineffective.

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The Three Human Barriers To Digital Transformation

The Three Human Barriers To Digital Transformation | Customer Adoption of Cloud Services | Scoop.it
Many companies across the world are launching and driving digital transformation programs. While the digital part of this process may be hard to do, it is the transformation part that is most difficult. This human side of change is difficult because of people’s instinctive resistance to change.
David Ednies insight:

What is the hardest part of Digital Transformation: Platform, Processes or People? If you said people you would be right.

What are the 3 People Barriers To Digital Transformation?

1. Inertia

2. Doubt

3. Cynicism

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SAP Paints a New Vision for the 'Experience Economy' at Sapphire Now

SAP Paints a New Vision for the 'Experience Economy' at Sapphire Now | Customer Adoption of Cloud Services | Scoop.it
Is mixing experience data with operational data and then applying analytics key to winning the future? SAP is betting on it.
David Ednies insight:

It's official. "We live in the experience economy where organizations are either intentionally racing to the top or unknowingly racing to the bottom,” - Ryan Smith, Qualtrics founder

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Why Nano-Influencers Are a Social Media Marketers Secret Weapon

Why Nano-Influencers Are a Social Media Marketers Secret Weapon | Customer Adoption of Cloud Services | Scoop.it
Influencer marketing is gaining traction in the market, but should marketers be seeking out relevant nano-influencers, instead of massive mega-influencers?
David Ednies insight:

Have you enlisted your Nano-influencers? Nano-influencers have a much smaller following, usually around 5,000. Compared to larger influencers, a nano-influencer will usually have a more niched-down following that’s interested in something extremely specific.

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Don't be a Zebra, Be a Giraffe

Don't be a Zebra, Be a Giraffe | Customer Adoption of Cloud Services | Scoop.it
Zebra stands for Zero Evidence but Really Adamant. Zebras are people who see things in black and white. They are sure of their own opinions and they disdain information or science which undermines their beliefs.
David Ednies insight:

Are you a Zebra or a Giraffe? Does your team behave like a Zebra or a Giraffe? Is your Organisation a Zebra or a Giraffe?

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How Keith Rabois Builds Billion-Dollar Businesses: Radical Simplicity - AngelList

How Keith Rabois Builds Billion-Dollar Businesses: Radical Simplicity - AngelList | Customer Adoption of Cloud Services | Scoop.it
obsessed with simplicity.
David Ednies insight:

Radical Growth. Is your organisation built for growth? Are you obsessed with simplicity?

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