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Scooped by
David Ednie
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Preface: It’s always dangerous to preface an article with a warning. This is a long article. In some ways, I’m writing it to help clarify my own thinking. We are seeing a profound shift in buying, with customers preferring digital engagement channels to sales engagement. I am beginning to explore [...]
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David Ednie
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Last year marked the first time global enterprise spend on cloud infrastructure services outstripped enterprise spending on data centre hardware and software.
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Scooped by
David Ednie
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On Friday, January 22, 2021 IBM announced sales and earnings results. Revenues had fallen 6.5%. The stock dropped 11%. IBM alone caused an otherwise up Dow Jones Industrial Average to decline. And, as the NASDAQ rose, largely due to tech stock improvement, IBM was the lone loser. The new CEO, in his role only 1 quarter, predictably asked for more time and investor confidence that the future would look better than the past. Investors justifiably lost confidence a long time ago.
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David Ednie
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The first type of innovation is aimed at improving operational efficiency.
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David Ednie
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Everyone talks about methods of learning, but few people find realistic and authentic techniques that actually yield a net profit in the information and application categories. Elon Musk has broken…
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David Ednie
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Use this to manage the empathy gap in your product, get new users to see value quickly—and retain them.
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David Ednie
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Don't Waste Time Reorganizing: Delight Your Customers With A Nimble Network
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David Ednie
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Misconception #1: All Service Providers were created equal Reality: All Services are different. Consequence for sales. Only spend your sales efforts on those SPs who can combine/include your Value Proposition to strengthen/enrich their own Value Proposition and the combined Value Proposition is relevant and meaningful to SP’s target customers. Misconception #2: Service Providers know what […]
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David Ednie
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How do the best performers increase their revenues and shareholder returns at nearly twice the rate of their industry counterparts? The value of design comes from top management rigor, company-wide teamwork, rapid iteration, and relentless user-centricity.
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David Ednie
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Oracle Content and Experience Cloud is a digital experience platform that enables organizations to manage and deliver content to any digital channel to drive effective engagement with customers, partners, and employees.
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David Ednie
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Since former Boston Consulting Group consultant Clayton Christensen first used the words "disruptive innovation" in 1995, nimble startups have challenged incumbents in every field from music to manufacturing.
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David Ednie
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Speech Recognition is less than two years to mainstream adoption and is predicted to deliver the most significant transformational benefits of all technologies on the Hype Cycle.
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David Ednie
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Digital transformation marks a radical rethinking of how an organization uses technology, people and processes to fundamentally change business performance, says George Westerman, MIT
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David Ednie
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This requires watching their behaviors online. The key is not consumption of content or engagement, it’s sharing.
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Scooped by
David Ednie
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I made a prediction in January of 2018 that IT distributor disruption would continue. It was obvious that industry consolidation was accelerating, major distributors were diversifying, and private equity was getting more interested in transforming the industry. In the second half of last year, the two largest global IT distributors were acquired by private equity, …
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David Ednie
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When developing a new product, it's hard to know which "slice" to build first so you can validate your idea - an "MVP" or "EVP"? Swati frames the question.
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David Ednie
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A week or so ago, I had a chance to catch up with my old roommate. Christophe no longer takes his daily bite from the Big Apple. Instead, he’s now living in Boston as a “Harvard Man.” Ever one to…
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David Ednie
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How to solve problems under uncertainty.
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David Ednie
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Investors look closely at NPS to measure retention rates, but that's not the best way to do it. Learn how to measure retention without NPS.
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David Ednie
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Brian Solis, global innovation evangelist at Salesforce, talks about the importance of digital business transformation, new business model innovation, and how companies can successfully compete in the Novel Economy.
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David Ednie
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lost momentum because slowdowns typically happen for reasons within their control.
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David Ednie
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Why is digital transformation so important right now for companies? What’s different?
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David Ednie
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a blog for leaders wanting to guarantee you succeed in the change/s you lead.
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David Ednie
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Digital transformation empowers smarter KPIs.
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David Ednie
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Many companies across the world are launching and driving digital transformation programs. While the digital part of this process may be hard to do, it is the transformation part that is most difficult. This human side of change is difficult because of people’s instinctive resistance to change.
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Rethinking the Sales Process starts with understanding the Buyer's Journey today. Recognise that there are tremendous differences in possible digital buying journeys and sales interventions for complex B2B buying processes. While digitally led, sales interventions may be “last mile” interventions for more complex B2B sales.