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Rescooped by Alistair Vermaak from Language Tech Market News
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The Threat of Language-Smart Chatbots

The Threat of Language-Smart Chatbots | Chatbots | Scoop.it

Already, some simple preprogrammed bot scripts have been successful at misleading users. As bots learn how to understand context and intent, they become more adept at engaging in conversation without blowing their cover.
In a few years, conversational bots might seek out susceptible users and approach them over private chat channels. They’ll eloquently navigate conversations and analyze a user’s data to deliver customized propaganda. Bots will point people toward extremist viewpoints and counter arguments in a conversational manner.


Via LT-Innovate
Alistair Vermaak's insight:
I wouldn't want to give bots too much power, we should be the ones controlling everything they do
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Performing a Social Media Audit for Any Brand

Performing a Social Media Audit for Any Brand | Chatbots | Scoop.it
As important as real-time social analytics are, from time to time you have to stop and look at the big picture via a social media audit. Here's an approach all brands can follow.
Alistair Vermaak's insight:
Knowing the ROI from Social media is sometimes difficult to justify.  Doing a comprehensive Audit can help you justify expenses to Clients.
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4 Truths About AI We Can't Ignore

4 Truths About AI We Can't Ignore | Chatbots | Scoop.it
Looking back at 2018’s artificial intelligence (AI) and machine learning reports, what can we expect this year?
Alistair Vermaak's insight:
AI + Bots are the future of Brand Communication.  I see email still remaining a formal forms of internal and external communication, but for lead generation on websites and in social media, bots are the future.
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