The phenomenon of big data certainly comes with big promise.
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Luca Naso's curator insight,
May 23, 2013 6:00 AM
"We want to make mobile tools that become indispensable for our customers while shopping in our stores and online" These guys are going to rule the world of retail. The store of the future does speak the language of modern customers. It is digital, it offers interaction, it uses big data to tailor the content. Customers want to shop "on their terms".
mcgrawmarketing's curator insight,
June 23, 2013 4:51 PM
Interesting read and what could be with the right resources (human, financial, technology).
Masanet's curator insight,
June 28, 2013 6:04 AM
"Our goal is to create shopping tools that become second nature to the customer, providing assistance with every part of the retail experience from pre-store planning to in-store shopping and decision making to checking out." |
Love this piece on using all the gathered data to provide the absolute best customer experience.