Cabin Crew
1.1K views | +0 today
Cabin Crew
There are many students who have a dream of being flight attendant and working in the service area.
Curated by Cho Rong Kim
Your new post is loading...
Your new post is loading...
Scooped by Cho Rong Kim!

Travel Biz Monitor :: Qatar Airways plans to launch more flights between Midwestern US and Middle East

Sunday, April 21, 2013, 17:30 Hrs  [IST]Qatar Airways plans to launch more flights between Midwestern US and Middle East By TBM Staff | Mumbai Qatar Airways is looking to start more services between the Midwestern United States (US) and the Middle East, said Akbar Al Baker, CEO, Qatar Airways. He was speaking on the sidelines of the recent inaugural flight to Chicago at O’Hare International Airport, according to a release.
“The economic benefits will extend to key regional industries as well—engineering, education, and commodities trading in particular. Many travellers and businesses will benefit from additional access to and from the Middle East,” Al Baker said.
He added, “We anticipate a large influx of travellers not just from the energy community, but also from construction, the arts, finance and technology, to name a few.”
Cho Rong Kim's insight:

Very good news for Qatar airline! and also it is going to be good news for us!! :D As they decided to increase more flights, they would need more aircrews! These days, Qatar airlines employ lots of Korean aircrews.

Jeannie Yoo's comment, April 29, 2013 12:37 PM
thank you, professor:) I think it is very beneficial to work together^^
Amelia's comment, May 29, 2013 4:19 AM
Hi Cho rong.. When I was a child, i always had a dream to be a flight attendance.. but, i don't think that i can realize that dream due to my height.. I am not that tall that will be qualified to be a flight attendance..
Cho Rong Kim's comment, May 29, 2013 5:11 AM
Hi, Amelia. Thank you for visiting my page ^o^ I am sorry to hear that you gave up your dream because of your height.. But you can still apply for air crew in other countries. Airline companies in Korea require tall height but some other airlines in other countries don't worry about your height much. :D
Scooped by Cho Rong Kim!

Ethiopian Airlines to begin flights to Seoul

Ethiopian Airlines will begin direct flights from Addis Ababa to Incheon International Airport, South Korea's main international gateway, Tuesday, an official said.
The airline, the first African carrier to operate flights to Korea, will provide four flights per week on the Addis Ababa-Incheon route.
A group of 150 Ethiopian government officials and businessmen will arrive in Korea on board the airline's inaugural flight to coincide with the 50th anniversary of the establishment of formal relations between the two countries, the foreign ministry official said.
During his stay, Ethiopian Foreign Minister Tedros Adhanom, who leads the delegation, will meet Korean Foreign Minister Yun Byung-se on Thursday to discuss ways of expanding economic ties between the two nations, he said.

Cho Rong Kim's insight:

By beginning flights to Seoul, those two nations Korean and Ethiopia can build up good relationship. Theses days, number of ethiopian people visit and work in Korea. This new lauching could make ethiopian people to come Korea easier. I am happy to see this article. :D

No comment yet.
Scooped by Cho Rong Kim!

AI cabin crew held for smuggling cigarettes

AI cabin crew held for smuggling cigarettes | Cabin Crew |

An Air India cabin crew member was detained by the London police for allegedly smuggling 50 cigarette crates.

Though some members of the crew were released later, Bhavik Shah, who admitted to his crime, was detained for eight hours.

Later, Air India bailed him out by paying £5,000.


Confirming the incident, a senior Air India official said the cabin crew member has been suspended.

“We suspended crew member Bhavik Shah for the alleged incident on the same day when it was reported,” an AI official told PTI

Cho Rong Kim's insight:

I can see lots of cabin crews who commit immoral acts these days. They use their position for their personal benefits without any compunction. This must not happen again and the airlines really should hire dependable people and still educate them now. I hope it doesn't happen again..

No comment yet.
Scooped by Cho Rong Kim!

Cathay crew complain of plane intruders

Cathay crew complain of plane intruders | Cabin Crew |

Cathay Pacific is looking into a report from its cabin crew that several unidentified people mysteriously intruded on a landed plane.

The incident is apparently not isolated, as the leader of the Cathay Pacific Airways Flight Attendants Union says the strange happenings have cropped up several times a day since around Monday, after most or all of the passengers had left the cabin after landing.

And the intrusions were spreading fear among the crew, union chairwoman Dora Lai Yuk-sim said.

"Sometimes they're in suits and sometimes they're in casual wear," Lai said.

"Two or three of them storm into the cabin without telling the crew who they are and what they are there for.

"They walk from the front of the cabin to the end of it. They appear to be looking for or inspecting something. But they do not take anything away."

When some flight attendants asked who the people were, they either refused to answer or replied "ground staff" before walking away, she said. There were both men and women among the trespassers and they appeared to be Hongkongers.

"They cannot be our ground staff because ours wear Cathay uniforms," Lai said.

An in-flight service manager has made a report to the management about one such incident.

A Cathay spokeswoman confirmed it had received a report on the matter. She said the intruders were not airline employees.

"We have been notified of a single report, which we will follow up on promptly," she said.

"There are no further details available at this point and should this become a formal investigation, we would be unable to comment further."

She declined to say if Cathay had made a police report.

Lai expressed concern about airport security because the unidentified individuals had to be either tourists or airport employees to enter the restricted arrival area of Chek Lap Kok.

She had not witnessed the incidents herself, she said, but several flight attendants on both short- and long-haul flights from, for example, London and Kuala Lumpur, had seen these people and told her.

Some flight attendants who asked not to be named suspected that the intruders were colleagues sent by the management to check if cabin crew were removing on-board refreshments such as wine and caviar.

Earlier this month, the airline e-mailed all in-flight service managers saying they should call security if they saw anyone take away airline "property".

It did not define what it meant by "property", but the flight attendants said they believed the e-mail was referring to food, since the "takeaway" practice had existed for a long time.

One of the flight attendants said: "Some crew members said Cathay fired a cabin crew member after the airline suspected she took away airline property about half a year ago. The flight attendant was not caught red-handed but she was eventually fired because of 'loss of trust'."

An Airport Authority spokesman said it was not aware of the alleged incidents. The police said they could not comment unless more information was available.

Cho Rong Kim's insight:

I think that Cathay Pacific really has to prepare for this strange event thoroughly in advance. We are not sure about what would happen to us, and those suspicious people just paced around the airplane. The airline always must prevent unexpected events. If those intruders walk around the airplane even once again, then the Cathay Pacific should make a thorough investigation. I am little bit worried about this situation.

No comment yet.
Scooped by Cho Rong Kim!

Medical emergencies occur on 1 of every 604 flights

Medical emergencies occur on 1 of every 604 flights | Cabin Crew |

Liz Szabo, USA TODAY5 p.m. EDT May 29, 2013


One of the last places anyone wants to have a heart attack, or deliver a baby, is on board an aircraft.


In-flight medical emergencies occur in about 1 in every 604 flights, according to an article in today's New England Journal of Medicine.

Considering that 2.75 billion passengers fly on commercial airlines a year, that works out to about 44,000 in-flight emergencies a year, and nearly 50 a day in the USA alone.

Only one-third of 1% of these emergencies end in death, according to the study, which examined calls to a medical communications center at the University of Pittsburgh Medical Center. The center is one of two in the USA where emergency physicians advise flight crews on how to help patients. A similar center is located in Phoenix.

About one in four patients went to emergency rooms after landing, and 8% were admitted to the hospital. Only 7% of emergencies required airplanes to be diverted, the study says.

Only 11 of the 11,920 in-flight emergencies examined in the study involved women in late pregnancy who were in labor. Flights were diverted in three of those cases. The American College of Obstetrics and Gynecology says air travel is generally safe for women up to the 36th week of pregnancy.

In three out of four emergencies, trained health professionals aboard the plane came forward to help. Doctors helped in nearly half of cases, and nurses provided care in 20% of emergencies.


Emergency physician Benjamin Abella has assisted patients with in-flight emergencies three times — twice on board a plane and once on the ground, after a 60-year-old man  who had suffered a cardiac arrest just before take-off was brought to his emergency room.

That man survived because the plane was equipped with an automated external defibrillator, or AED, Abella says. A paramedic onboard used the AED to provide an electrical shock, which got the man's heart beating again. After a few weeks in the hospital, the man made a full recovery.

Flight attendants are trained to use AEDs and have medical kits on board, says co-author Christian Martin-Gill, an emergency physician at Pittsburgh's medical communications center.

Alex Isakov, a physician in the emergency room at Atlanta's Emory University Hospital, has assisted patients on three international flights. He asked that the pilot make an early landing only once, because a woman with gastrointestinal bleeding was at risk of bleeding to death. The flight, originally scheduled to fly from Atlanta to Amsterdam, instead stopped in Newfoundland, so the woman could be taken to a hospital.

While flights are often equipped with medical supplies — such as pain relievers and intravenous fluids — only a trained medical professional can administer them, Isakov says.

Given how often doctors fly — for medical conferences or just vacations — the odds seem fairly good that one will be on board when an emergency strikes, says Abella, who works at the University of Pennsylvania School of Medicine.

Still, in both cases in which Abella assisted fellow airline passengers, he says, "I felt very much like I was flying by the seat of my pants."

In one case, a flight attendant asked for help after a middle-aged man fainted and felt short of breath on a transatlantic flight.

"There was a little cluster of volunteers trying to help," Abella says. "One guy said, 'I'm a psychiatrist.' Another guy said, 'I'm a dermatologist.' I said, 'I'm an emergency physician,' and they all cleared out of the way."

About 37% of in-flight emergencies involve fainting or light-headedness, the study says. Fainting is not uncommon among travelers, Abella says, because of the rigors of flying, which can leave passengers tired, jet-lagged or dehydrated.

Still, airline passengers tend to be healthier than average, simply because most extremely frail patients do little traveling, Abella says.

In the other case in which Abella came forward to help a fellow passenger, a pregnant woman had suffered an early miscarriage.

Although Abella monitored her condition, "the best intervention we did was to take her to a corner of the plane, so she could have a little privacy. They called to have emergency personnel at the gate and she was the first one off the plane."

Privacy can be a real problem in the tight confines of an airplane, Abella says. "Airplanes are a very difficult place to work," says Abella, who says flight crews do an admirable job of caring for sick patients. "Flight attendants have a tough job. They are often not respected for the skilled professionals they are."



Cho Rong Kim's insight:

The medical emergencies often occur in the airplane. And the passengers who are doctor or nurses help patients. But the flight attendants still have to study more about emergencies and how to deal with the situations. I posted article about Turkish Airlines last time. Turkish airlines decided to offer free air miles to the doctors. I think that if all other airlines do same thing as Turkish airline, we could handle an emergency situation more easily and safely.

No comment yet.
Scooped by Cho Rong Kim!

My Experience

Cho Rong Kim's insight:

The more I do, I enjoy doing Because I feel like I am much smarter than before I do this.

I thought that a deep knowledge of safety and dealing with medical problems for the passengers is quite necessary for preliminary cabin crews.

Every time when I read this kind of article, I always learn importance of understanding cultural diversity and enlarge my views.

For being flight attendant, we should understand other cultures without perception and study about what’s going on over the world.

I learned valuable experience through It has been my dream for a long time to be a flight attendant, but I did nothing for achieving my goal before I started I truly broadened my knowledge of cabin crew and the airlines, and it could be achieved with hard work and effort on motivated me a lot. It was wonderful experience for me to see diverse views and thoughts. I could see what kind of employees the airlines want and what I have to learn for my dream through Now I can plan for my future and continue searching for studies. is great way of using “New Media Technology” and wonderful tool for us to communicate. I could be closer to my dream with Therefore I will contiunue my dream with! :D


No comment yet.
Scooped by Cho Rong Kim!

Lawyer tells Saudi airline to stop discriminating

Lawyer tells Saudi airline to stop discriminating | Cabin Crew |

A Washington attorney who previously challenged Delta Air Lines when it  imposed Saudi Arabia’s Islamic rules on Americans boarding its flights in  Washington and New York now has written directly to Saudi Arabian Airlines  asking that the Islamic kingdom’s corporation abide by the nondiscrimination  laws of the United States when its jets land here.

Jeffrey A. Lovitky earlier approached Delta because it was working under a  cooperative agreement with Saudi Arabia to feature flights directly to the  kingdom. But in order to do that, Delta was asking potential passengers about  their religious affiliation, since Saudi Arabia does not allow Jews to  enter.


Eventually, Delta agreed not to ask those questions.

But now Lovitky has dispatched a letter to Khalid A. Almolhem, director  general of Saudi Arabian Airlines, in Jeddah.

“The purpose of this letter is to request that Saudi Arabian Airlines  immediately discontinue its practice of refusing to sell tickets to persons of  Israeli nationality,” he wrote, citing the company’s online ticketing  procedures.

“The website requires the ticket purchase to identify the nationality of the  passenger from a dropdown list which reflects every nationality, except for  Israeli. It is impossible to purchase a ticket unless the nationality of the  passenger is selected from the list on the dropdown screen. As a result, persons  of Israeli nationality are precluded from purchasing a ticket through the Saudi  Arabian Airlines website.”


Officials at the airline’s offices in Jeddah could not be reached  immediately, but a screen capture of the website revealed there is no option for  a person to identify themselves as Israeli.


Lovitky said while Saudi Arabia has a right to deny visas to Israeli  citizens, the kingdom’s own rules do not require a visa if the passenger is  traveling through Saudi Arabia en route to another location, such as someone  wanting to travel from New York to Mumbai, through Jeddah.

“However, an Israeli national cannot purchase a ticket on Saudi Arabian  Airlines between New York and Mumbai, even if the passport of the Israeli  national contains the appropriate visa endorsements from the government of  India.


“Simply put,” he wrote, “Saudi Arabian Airlines refuses to sell tickets to  Israeli nationals, regardless of which country they are going to.”

And that, he said, violates a number of anti-discrimination requirements in  the United States.

“There are numerous federal laws which prohibit discrimination on the basis  of national origin. … Discrimination in air transportation on the basis of  national origin, race, religion, or sex is specifically prohibited,” he  wrote.

The Civil Rights Act addresses the issue, as does Title VI.

Since the airline flies to Virginia and New York, those state laws also would  be applicable, he noted.

State law in Virginia “states that conduct that violates any federal statute  governing discrimination on the basis of national origin shall be deemed an  unlawful discriminatory practice in the State of Virginia. … The New York  statute is equally explicit,” he said.

“A cause of action exists under state law, as well as federal law, against  any airline which practices discrimination on the basis of national origin,” he  noted. “Moreover, the operation of an airline is a commercial activity. Saudi  Arabian Airlines is thus not immunized from the jurisdiction of either federal  or state courts …

“I am awaiting your prompt response as to the corrective actions which will  be taken,” he said.

Copies of the letter also went to the Department of State, Department of  Transportation, the Saudi Arabian Embassy and others.

It was in 2011 when the earlier dispute arose. Less than two months after WND broke the  story about a plan that would have Delta Air Lines impose Saudi Arabia’s  Islamic rules on Americans in Washington and New York in order to fly directly  to the Muslim kingdom, officials for Delta have promised not to ask anyone about  their religious affiliation.

A  statement from the Simon Wiesenthal Center in Los Angeles reported that the  airline, following a meeting with center officials, wrote in a letter to the  center that, “Delta employees do not currently and will not in future, request  that customers declare their religious affiliation. We would also not seek such  information on behalf of any Sky Team partner or any airline.”

The letter from Andrea Fischer Newman, senior vice president of government  affairs, followed a meeting between Delta officials and Rabbi Abraham Cooper of  the center about the airline’s policy.

“Delta has now done the right thing, sending a signal to the Saudis that it  will not cooperate with Riyadh’s policy of religious apartheid,” Cooper said. “We hope that all other U.S.-based airlines and around the world will declare  and follow a similar policy.

“We also urge the Obama administration to lead the way in demanding that the  Saudis drop their overt policy of religious discrimination,” Cooper said.

The airline declined to respond to a request from WND for a comment on the  situation, or to explain how such a commitment might affect its contractual  arrangements with Saudi Arabian Airlines for Delta to fly into the closed  kingdom.

But actor and talk radio host Fred Grandy, who raised the issue before  members of Congress, told WND at the time, “Delta passengers have won a  significant victory over creeping Shariah. Hopefully, what the Saudis have  learned from this experience is that while international corporations and  government officials may look the other way at religious discrimination,  American air travelers will not.”

The meeting and statements followed weeks of mounting criticism from Jews,  Christians, Hindus and others who may have been targeted by Delta’s  procedures.

The controversy   became public after Lovitky questioned the airline about its plans to  discriminate – on the U.S. soil of Washington and New York airports – against  Jews and prevent them from boarding flights to Saudi Arabia – based on the  religious discrimination present in that nation.

The American Center for Law and Justice  called on the Federal Aviation Administration and Congress to investigate the  relationship between Delta Air Lines and Saudi Arabian Airlines over the  government-owned Saudi operation’s discrimination against Jews.

And ACLJ chief Jay Sekulow noted that U.S. Sen. Mark Kirk, R-Ill., sent a  letter to the FAA requesting a probe into the matter “to determine whether Delta  Air Lines violated U.S. law or regulation and to ensure no U.S. citizen is  denied their right to fly solely on the basis of their religion.”

Larry Klayman, the Washington attorney who founded Judicial Watch and now is  of Freedom Watch USA, told WND at the  time that Delta had joined Barack Obama in “kowtowing” to “nefarious  Muslims.”

His  reference was to the famous image of Barack Obama greeting the Saudi king  with a bow.

 Obama  bowing to Saudi Arabian leader

The dispute even pulled the Saudi government into the fray.

“Rumors being circulated via the Internet regarding passenger flight  restrictions on Saudi Arabian Airlines are completely false. The government of  Saudi Arabia does not deny visas to U.S. citizens based on their religion,” the  government said on PRNewswire.

“Liars,” said Pamela Geller on her Atlas  Shrugs blog. She noted that on Delta’s own website is the statement, “The  government of Saudi Arabia refuses admission and transit to nationals of  Israel.”

Delta’s website also stated, “Visitors holding passports containing any  Israeli visa or stamp could be refused entry.”

WND  reported earlier the issue first was presented to Congress, the public and  others by talk radio host and former U.S.  Rep. Grandy, whose engaged in his own battle against discrimination when  his former radio station demanded he tone down criticism of Islam on his  program. He then left the station.

Grandy and “Mrs. Fred,”  – Catherine – were interviewed by Talk 1200 show host Jeff Katz about the  controversy, which was described as “outrageous.”

Their conversation:

“Creeping Shariah? Now [it is] jetspeed Shariah. Hat’s off to Delta. It looks  like Delta will be the first Shariah-compliant airline in the United States,” Catherine Grandy said.

Katz noted, “As a Jewish man, I might not be able to fly on Delta Air Lines  in the future.”

Fred Grandy told Katz that he spent time in Washington briefing members of  Congress and other policy makers “on this kind of threat.”

“This creeping Shariah, economic jihad, gets you everywhere you turn,” Catherine Grandy said. “This is just not right. I’m sure this will be  tested.”


Cho Rong Kim's insight:

The airline always has to consider passengers a high priority. I don't know why they refuse israeli passengers. The airlines company and the air crews should understand cultural diversity and accept every nationalities. Especially the air service must see every different people without any prejudice. This is really unacceptable situation.. :(

Cho Rong Kim's comment, May 26, 2013 2:26 AM
I really appreciate your comment, professor ^^. I will keep it up my hard working on!
SooJin-Stella Lee's comment, May 26, 2013 10:25 AM
I really agree with these ideas~!!
SooJin-Stella Lee's comment, May 26, 2013 10:27 AM
There are still lots of battles and terrors all over the world related to cultural or religious or regional problems.
Scooped by Cho Rong Kim!

Indian flight attendant jailed in Dubai for credit cards theft

Indian flight attendant jailed in Dubai for credit cards theft | Cabin Crew |

An Indian man working as a flight attendant for Emirates airline has been sentenced to six months in prison by a court here for stealing credit cards from two passengers and then using them to buy mobile phones.
The 28-year-old man, who has been identified only by his initials DT, was also fined 6,000 Dirhams and ordered to pay the same amount to the passengers he stole from.
The flight attendant stole from one passenger in business class who handed him his coat.
"The next morning I received text messages that my credit cards had been used so I checked my wallet and the cards were gone," said the passenger, who called his bank and cancelled the cards.
The attendant also stole from another passenger, who was on a flight arriving from Saudi Arabia last October, the National reported.
He confessed to taking two cards belonging to the passenger after finding them in a cabinet on the plane.
The attendant used the cards to buy a BlackBerry, a Samsung Galaxy S3, and an iPad worth 6,449 Dirhams.
The Criminal Court convicted the attendant on a charge of embezzlement. He will be deported after completing his jail term.

Cho Rong Kim's insight:

It is quite sad that I see lots of bad news about flight attendants during these two days. I read the article that the flight attendant carried drugs in her luggage yesterday. And today I read that flight attendant stole passenger's credit card to buy his mobile phone. I really cannot understand how this situation could happen. I think that the airlines have to think more carefully when they hire new staffs and the cabin crews. They have to be interviewed and tested more strictly. Applying strict standards for hiring workers is very necessary.

No comment yet.
Scooped by Cho Rong Kim!

Drug Trafficking: Cabin Crew Not Checked —Airport Sources | P.M. NEWS Nigeria

Drug Trafficking: Cabin Crew Not Checked —Airport Sources | P.M. NEWS Nigeria | Cabin Crew |

Hand luggage of cabin crew in Nigeria are hardly checked at airports because airline staff are expected to be upright, sources said on Wednesday, a day after an Arik Air hostess was arrested in London for drug trafficking.

The National Drug Law Enforcement Agency, NDLEA, said Temitayo Olubunmi Daramola was arrested at Heathrow Airport in London on Tuesday with six kilogrammes of cocaine, while Delita Abibimgbi was apprehended for being in possession of 60 packets of cigarettes.

An airport source told our correspondent that the handbags of cabin crew are hardly checked at Nigerian airports because of the nature of their profession.

“They have a drug section at airports. They are meant to be people of high standards and integrity. They are also not supposed to have anything to with hard drugs before recruitment,” an airport source said on Wednesday.

The source said cabin crew just come to the airport and move into the plane with NDLEA assuming that they cannot smuggle hard drugs.

“On very few occasions are they checked. Only their big bags are checked. Their hand bags are not checked. They just come to the airport and travel,” another source said. A source who was on duty when the Arik Air plane left said the hand luggage of all the cabin crew were not checked.

“The plane left late into the night and their luggage were not checked. Most international flights leave late into the night and most people who are meant to check them are exhausted at that time,” the source said.

Meanwhile, Arik Air issued a statement on Tuesday, saying it is investigating the incident.

“The attention of the management of Arik Air has been drawn to the detention in UK of two of its cabin crew members in connection with alleged possession of items suspected to be banned substances.

“Arik Air is co-operating fully with the UK authorities and all other concerned agencies in their investigations,” said Adebanji Ola, Arik Air Public Relations and Communications Manager.

Ola said Arik Air remains committed to the fight against drug and illicit substances trafficking and “will not tolerate the use of any of its aircraft or crew for the courier of banned items and substances.”

He said Arik Air carries out very stringent checks on all members of staff and its travelling guests ahead of all flights.

“It (Arik Air) will continue to focus its attention on measures to prevent the possibility of any future similar incidents.

“Arik Air is a responsible Nigerian company always seeking to maintain and uphold the integrity and proud reputation of the nation,” Ola said.

NDLEA Head of Public Affairs, Mitchell Ofoyeju, did not return our call at press time as we sought more clarifications over the incident and over the fact that cabin crew are not checked.

—Simon Ateba

Cho Rong Kim's insight:

It is very important to check the luggage of aircrew's as well. The flight attendants should also be treated same as other passengers and the people in the airport. They should not take advantage of it. This flight attendant who carried drugs did really wrong thing. The airport people must apply strict rule and law to flight attendants as well. I think this kind of flight attendant is not worthy to be a flight attendant and they should not have any jobs. This person does not have responsibility for her job and made bad use of her job :(

I am really angry to read this article!

No comment yet.
Scooped by Cho Rong Kim!

Porter Airlines Hopes to Join the Jet Age

Porter Airlines Hopes to Join the Jet Age | Cabin Crew |

By IAN AUSTENPublished: May 20, 2013  TORONTO — Travelers actually like flying on Porter Airlines. It could be the Canadian airline’s formula of offering free premium beer and sandwiches, served by flight attendants in trim 1960s-era uniforms and, of course, the discounted tickets.       

But what travelers may love most about Porter is that it flies out of an airport on the edge of Toronto’s downtown. It’s a mere 10-minute cab ride or a vigorous walk from the city’s financial district.       

The company now wants to expand that airport so it can add more flights and use bigger planes with jet engines, besides the turboprops it now flies. That’s where its problems begin.       

Porter proposes to amend a longstanding and contentious agreement that bans jets from the downtown airport, and the plan has set off a political battle in Toronto. As part of its jet plan, which would allow the airline to finally serve all of North America, Porter plans to fill in hundreds of feet of Lake Ontario for a runway extension to accommodate the new planes.       

The airport in dispute is formally known as the Billy Bishop Toronto City Airport. (Its airport code seems a jumble of leftover letters, YTZ.) It is better known as Toronto Island Airport, because it sits, somewhat uncomfortably, at the western edge of a series of islands that form one of Toronto’s major parks.       

“The enlargement, in New York terms, would be like proposing to land jets in Central Park,” said Adam Vaughan, a city councilor. “The Toronto Islands are an emerald, one of the most beautiful and revered parks in the city. The issue is, Are we going to pave half a kilometer of Lake Ontario for one man’s private interest?”       

That one man is Robert J. Deluce, Porter’s chief executive. Mr. Deluce, whose family has owned and sold a series of small Canadian airlines, founded the discount airline seven years ago. But he had his eye on the airport even earlier. Before starting Porter, he struck a deal with the Toronto Port Authority that eventually allowed him to evict a unit of Air Canada, which was running a limited service to Ottawa from the island in 2005. That gave his new carrier exclusive access for its first five years.       

“If you’ve enjoyed some success at something, then you keep doing it,” Mr. Deluce, 60, said during an interview in his cluttered office in the island airport. Most people predicted that Porter’s high-service, low-cost formula would fail. Instead, it boomed.       

In 2005, before Porter arrived, Air Canada served only 25,000 passengers from the island airport. Last year, the airport handled about two million passengers, an overwhelming majority of them flying Porter.       

Porter’s fares are generally cheaper than those of Air Canada, its chief rival, on flights to Montreal or New York. Porter has also singled out smaller cities like Sudbury and Thunder Bay, Ontario, where Air Canada previously had a lock and priced accordingly.       

Porter’s airport lounges serve free espresso in china cups, the seats in its turboprops provide business-class leg room and a publishing house owned by Tyler Brûlé, the founder of Wallpaper and Monocle magazines, produces Porter’s unusually stylish in-flight magazine.       

“We deliberately try to take you back a little bit in time to when travel was a little more fun,” Mr. Deluce said. “So we do the pillbox hats on the flight attendants, and there’s a bit of an element of what it was like in the days prior when people got dressed up to fly.”       

“It’s very effective,” said Alan Middleton, a marketing professor at York University who lives near the island airport and flies Porter because of the convenience. “It’s a nice airline to fly.”       

Porter currently flies 70-seat turboprops made by Bombardier of Montreal, which give the airline access to Newark and Chicago. Longer-range jets would allow it to reach the Caribbean, Florida, Los Angeles and Vancouver, British Columbia. Without any advance consultation with the city, Mr. Deluce last month announced a conditional contract to buy 12 Bombardier CS100s, a new 107-seat jet that would do just that.       

But for that purchase to go forward, the Billy Bishop runway would need to be longer. That proposition would require the city, the Canadian government and port authority, an independent federal agency that runs the ferry to the airport and that controls the land under the Porter terminal, to alter rules governing the airport. The federal government and the port authority both said they need the city to make its decision before they take any public position.       

It’s not just filling in the bay that’s a problem. There is also noise. Jets were banned from the airport to limit noise in 1983 as part of a political compromise that prevented the closing of the airport. Mr. Deluce said the ban was outdated because new engine technology in the CS100 would make it no noisier than one of Porter’s turboprops. His opponents find it hard to accept that, because the jet has not yet made a single test flight.       

A third touchy issue is the extremely congested road leading to the ferry docks and a pedestrian tunnel to the airport that is now under construction.       

The only area available for its expansion is a park. Recreational sailors, who abound in the harbor, are skeptical of Mr. Deluce’s claim that longer runways and jets won’t lead to an expansion of the zone where boats are banned.       

“We won’t get everybody on board,” Mr. Deluce said. “There are still some who would like to turn the airport into a park, and everyone knows that’s never going to happen.”       

Mr. Deluce won’t say how he plans to finance the $870 million jet purchase. Industry analysts are especially curious because they have long questioned the privately held company’s financial strength. It filed for an initial public offering in 2010, but withdrew the filing. Mr. Deluce said that the airline had been profitable for the last two years, but declined to provide any details.       

Analysts note that its load factor, the number of seats filled on each flight, is below that of its two rivals, Air Canada and WestJet. In March, Porter had a load factor of 58.1 percent. Air Canada, by contrast, reported a load factor of 83.5 percent and WestJet was at 86.1 percent.       

Mr. Deluce said that Porter’s cost structure allowed it to be profitable with a much lower load factor. But Ben Cherniavsky, an aerospace analyst with Raymond James in Vancouver, said that his reading of the data released at the time of the aborted I.P.O. suggested that Porter actually had higher operating costs than WestJet, excluding fuel.       

Mr. Cherniavsky credits Mr. Deluce with creating “a neat little model,” but he said that he found the expansion plan misguided.       

“You can’t build a hub out of the Billy Bishop airport,” said Mr. Cherniavsky.       

“He’s making the same mistake that just about every new airline I’ve seen in the industry make: they grow too much.”

Cho Rong Kim's insight:

I like Porter airline's new and progressive idea through their success. They truly think of passengers. They try to make their customers enjoy their flight more and more. What I was really impressed was that it flies out of an airport on the edge of Toronto's downtown that consumers definitely love!

They always try to develop more and more and looking for the better service,not just being satisfied with the present. I also want to be a flight attendant who is really adventurous! :D

No comment yet.
Scooped by Cho Rong Kim!

Flight attendants aid after fiance dies | WOOD TV8

Flight attendants aid after fiance dies | WOOD TV8 | Cabin Crew |



   Allegiant refused to give bride refund after death

Updated: Tuesday, 14 May 2013, 6:44 PM EDT Published : Tuesday, 14 May 2013, 6:44 PM EDT


GRAND RAPIDS, Mich. (WOOD) - A flight attendant has stepped in to help a  Grand Rapids woman who couldn't get a flight refund after her fiance died only days before their wedding.   Anuandi Hodges attended the funeral for her fiance Frederick Adams on the day they were supposed to be married in Las Vegas.   Allegiant Air had refused to refund the tickets and wanted her to pay a $50 fee each way to change the flight and another $50 to change the name on the ticket.   "They just worried about their seat empty. I lost a loved one," Hodges told 24 Hour News 8 in April. "All I could get from them is, 'Sorry for your loss, but this is our policy and this is the how it's going to go.'"   She had purchased a package deal that included a hotel room and was out about $1,000.   Target 8 called Allegiant and the airline still said no, citing the company's bottom line with a seat flying empty.

But in a surprising turn, a flight attendant stepped up to help Hodges.   Debra Petersen-Barber, a flight attendant for Allegiant Airlines in Las Vegas, is preparing for her first round of contract negotiations as the lead negotiator for Allegiant's flight attendant union. She googled 'Allegiant' to see what news stories were out there. She was outraged when she came across 24 Hour News 8's story about Hodges.   She forwarded the link to other flight attendants and says others were mortified and even embarrassed.   "We understand that companies have to make a profit, but there has to be some outreach of human compassion," Petersen-Barber said.   Petersen-Barber raised money from flight attendants from several airlines, including Allegiant, American Airlines, Southwest Airlines and AirTran. On Tuesday, she flew from Las Vegas to Grand Rapids just to give Hodges a check from the memorial fund for $1,050.   "Oh my God, this is wonderful. I never knew something like this was going to happen, you know?  I didn't expect it, you know?" Hodges said. "God brings people in your life and I want to thank Debra and everything she has done for me because this is a blessing. You know, God says all you do is trust and believe and then something like this happens."   Petersen-Barber believes other airlines would have shown more compassion and she hopes her actions prompt Allegiant to treat its passengers and employees better in the future.   Hodges is also starting a petition on Facebook to try to change Allegiant's bereavement policy.

Cho Rong Kim's insight:

This is really tragic event that profit conscious airline does not understand the passenger's situation. The company lacks consideration for their customer. I think increasing their profit is still very important but they need to show some human compassion at least. The flihgt attendant of this airline has very warm-heart. And she is the great cabin crew who truly understands the customers. She did really good job. She forwarded the link to other flight attendants and let them know this bad situation. I think that she is the true cabin crew. I also want to be a flight attendant who truly considers for the passengers and understand them. I really respect her warm heart and effort :D

No comment yet.
Scooped by Cho Rong Kim!

Richard Branson takes to the sky as AirAsia hostie

Richard Branson takes to the sky as AirAsia hostie | Cabin Crew |

May 13, 2013, 9:08 amYahoo!7


A sultry, lipstick-wearing Sir Richard Branson finally earned his stripes as AirAsia’s flight attendant today when he honoured his friendly wager on board AirAsia X’s D7 237 from Perth to Kuala Lumpur.

The Virgin Group founder and chairman shaved his legs, slipped into a sexy red skirt and took to the skies today (Sunday) as a female flight attendant on a special AirAsia X charity flight which departed Perth this morning.

The flamboyant entrepreneur spent the five and half hour journey pouring coffee and tea, serving meals, distributing goodies, entertaining and making in-flight announcements for the more than 300 lucky guests and international media on the flight which helped to raise money for the Starlight Children’s Foundation.



The event came more than two years after losing a bet to AirAsia Group Chief Executive Officer Tony Fernandes.

Sir Richard and Mr Fernandes had wagered on which one of their Formula One racing teams would finish ahead of each other in their debut season of the 2010 Formula One Grand Prix in Abu Dhabi, and that the loser would serve as a female flight attendant on board the winner's airline.

Mr Fernandes' team finished two spots above Sir Richard’s team in the final rankings.


“He is an entrepreneur, visionary, knight and adventurer - Sir Richard can now also add AirAsia flight attendant to his long list of credentials,” Mr Fernandes said.

“Sir Richard graduated as a member of the AirAsia cabin crew with flying colours and he performed all his in-flight duties with his usual good-humour and enthusiasm. Sir Richard is truly a great sport and AirAsia is pleased to be able to contribute to those in need through this charity flight.”

Sir Richard Branson said: “This has been a real first for me but I have enjoyed the experience and I have nothing but respect for what our fabulous flight attendants do every day to keep us safe.

“I am also grateful to have had Tony, whom I lost the bet to, willingly help me out on the flight. I trust we kept the passengers well fed and amused. It was a lot of fun.

“I’ve always said I’m a man of my word and I’m happy to have finally honoured the bet and contributed to a great charity along the way.”

AirAsia X will be contributing AUD$100 from each seat sold to the Starlight Children’s Foundation in Australia.

The airline will also donate 10% of all inflight sales including duty free merchandise sold on board the flight to the foundation. AirAsia BIG loyalty program will also play a part by running a “Tweet2Donate BIG” social media campaign with the aim to garner 1 million BIG points from its members, equivalent to MYR10,000 (AUD3200*) to be channelled to the charity foundation.

The Starlight Children Foundation was established in Australia in 1988 and this year is celebrating its 25th year. Starlight is dedicated to brightening the lives of seriously ill and hospitalised children, and their families, around the country.

In preparation for his new role, Sir Richard had his legs publicly shaved during a cocktail event in Perth last night (Saturday) which was attended by members of the Starlight Children’s Foundation, travel industry representatives and community including business leaders, and members of the media. Other activities were also carried out throughout the evening to further raise funds for the foundation.

The fanfare ended at the Low Cost Carrier terminal in Kuala Lumpur where a brief graduation ceremony took place for Branson.

Mr Fernandes had the honour of handing over an AirAsia cabin crew graduation certificate, along with the AirAsia crew uniform and shoes, to Sir Richard as part of the airline’s gratitude to him for being a good sport.

Cho Rong Kim's insight:

Very funny story ^.^

Even though Richard Branson is the CEO of Virgin group, he took responisibility for what he had said. Furthermore he smiled all the time while he was serving the passengers. His modest and positive attitude towards the other aircrews and the passengers are really wonderful. And he is very humorous as well. I think that we should learn a lot from him.

Ken Morrison's comment, May 13, 2013 7:14 PM
I did not expect to see that photo. I thought it was very strange. However, after I read your story, I agree that this is a nice story about a man keeping his word.
Cho Rong Kim's comment, May 14, 2013 12:58 AM
Yes, this is little bit weird Sir. :D But he is very funny! I like his positive and outgoing personality!:D Thank you professor!!^0^
Scooped by Cho Rong Kim!

One-third of airline passengers confess they don't turn off gizmos - NBC

One-third of airline passengers confess they don't turn off gizmos - NBC | Cabin Crew |

Ben Popken NBC News

15 hours ago

Up to 30 percent of passengers accidentally don't turn off their electronic devices during takeoff and landing, a new study finds.

The study, released by the Airline Passenger Experience Association and the Consumer Electronics Association on Thursday, said 59 percent of travelers reported always turning their devices off when they were asked. Twenty-one percent said they instead switch it to "airplane mode." Five percent said they only sometimes turn off their devices.

Of the travelers who said they accidentally didn't turn their devices off, 61 percent said the gadget was a smartphone.

Video: American Airlines says Alec Baldwin used offensive language and was rude to the flight attendants, which led to him being kicked off the flight. But once again it's got people asking: could my iPad really bring down a passenger plane? NBC’s Tom Costello reports.

However, just because they left their gadgets on didn't mean they did so without care. Sixty percent of the passengers surveyed said they were concerned about the potential for interference from gizmos being left on during takeoff and landing.

Even while a majority of the passengers expressed concerns about leaving their devices on, there were also misconceptions about when they can do so. Forty-three percent believed, incorrectly, that they're allowed to use their electronics while taxiing to the runway, 32 percent in the air prior to reaching 10,000 feet, and 26 percent during their flight's final descent.

The report consists of the demographically weighted findings of a telephone survey of 1,629 US adults Dec. 14-18, 2012, with a margin of error of plus or minus 2.43 percent.

The industry groups shared their findings with the Federal Aviation Administration (FAA). The results come as the agency reviews its regulations on in-flight electronics use by travelers amid political and passenger pressure to relax those policies.

FAA rules mandate passengers turn electronic devices off below 10,000 feet, except for razors and audio recorders, out of concern the gadgets could affect navigation systems during critical phases of flight.

Cho Rong Kim's insight:

I obviously think that the flight attendants should do their best to provide great service and show manners to the passengers. But sometimes flight attendants also have to take firm actions to the passengers when it is in emergency or when it is about the safety problem. When the passengers don't listen to the flight announcement carefully and ignore the safety rule, the flight attendants have responsibility to make sure that the passengers follow the rule that is related to the safety. Therefore the flight attendants should be able to say "NO" at this time.

No comment yet.
Scooped by Cho Rong Kim!


USA TODAY | Cabin Crew |
I really show respect to those brave and great cabin crews. They helped and saved passengers in emergency and had strong responsibility. It is very obvious that they were scared and worried but they kept doing their duties as flight attendant. This time, I learnt that safety is the most important thing that cabin crews must study and be educated.
No comment yet.
Scooped by Cho Rong Kim!


Introduction!:) | Cabin Crew |
Cho Rong Kim's insight:

Hello! My name is ChoRong Kim. Since I was 14 years old, I always wanted to be a flight attendant. I had many experiences of travelling overseas countries and I saw many beautiful flight attendants who served the passengers with pretty smile. That motivated my dream.

I also want to be a great flight attendant who really cares about the passengers and provide positive services :D

Cho Rong Kim's comment, June 7, 2013 12:22 AM
Sorry for the late introduction TT
Scooped by Cho Rong Kim!

United Airlines 'refused to stop mile-high sex act'

United Airlines 'refused to stop mile-high sex act' | Cabin Crew |

Teen sues airline over masturbating passenger

Claims flight attendants refused to stop himHer father complained to police afterwards

A TEENAGER is suing United Airlines for refusing to stop a fellow passenger from joining the mile-high club - with himself.

Monica Amestoy, 18, claims she was forced to spend "long periods" of a six-hour flight from New York to Los Angeles near the masturbating man, the US Courthouse News reported.

According to her complaint: "After the plane took off, the plaintiff saw to her horror that the male passenger directly across the aisle from her had exposed his penis and was masturbating. That passenger had stationed his airline blanket in a way that concealed his activities from other passengers on one side of him. His conduct was very visible to the plaintiff, however."


Amestoy says the passenger stopped after she complained to a flight attendant, but the attendant did nothing but stand in the vicinity of the man before soon attending to other duties.

It wasn't long before the man "exposed his penis and started to masturbate again".

She complained again only to be told by the flight crew that despite his conduct being "disgusting" there was nothing they could do, CBS LA reported.

The crew refused to move the man, and Amestoy's request to be relocated was also denied - as there here were no empty seats in her class.

"The flight attendant and/or crew took no action to relocate the plaintiff, to prevent the perpetrator from exposing himself or masturbating, or to report the offensive conduct to the flight deck."

It was Amestoy's father who reported the incident to police. An investigation was launched, and the man pleaded guilty to the alleged crimes.

United Airlines has released a statement to the media saying: "The comfort and security of our customers is our top priority, and we will closely review this complaint when we receive it".

The airline did not want to comment further.

The lawsuit accuses United Airlines of negligence, intentional infliction of emotional distress, and false imprisonment.

Cho Rong Kim's insight:

This is very unacceptable situation. The flight attendant who refused to move the man must quit the work. She seems very irresponsible and shut her eyes to the difficulties of passengers. How can this kind of person serve the passenger? The thoughtful and kind mind is the most important thing that the flight attendants should have for their job, and they also have to make passengers feel happy not hurt passengers' feelings. The cabin crew who refused the passenger's request doesn't seem to deserve her position. And I feel very angry about her wrong decision. :(

No comment yet.
Scooped by Cho Rong Kim!

Qatar Airways to fly non-stop to Tripoli and Casablanca

Qatar Airways to fly non-stop to Tripoli and Casablanca | Cabin Crew |

Qatar Airways yesterday announced an increase in capacity between Qatar and North Africa, with its flights to Tripoli and Casablanca going non-stop from this weekend. From June 1, existing services to Tripoli (Libya) and Casablanca (Morocco) will be made direct and non-stop from the airline’s Doha hub. With the de-linking and re-introduction of non-stop flights, Qatar Airways is giving passengers travelling to the North African cities more choice and flexibility when planning their travels. Passengers from the Asia Pacific, South Asia and Middle East can now take advantage of a seamless one-stop connection to Tripoli and Casablanca via Doha. Travellers also have easier access through Doha to more than 100 destinations worldwide, including popular cities such as Beijing, Hong Kong, Jeddah, Manila, Shanghai, Kuala Lumpur, Kochi, Dubai, Mumbai, Delhi and Singapore. Qatar Airways CEO Akbar al-Baker said the re-introduction of non-stop flights to Tripoli and Casablanca demonstrated the airline’s commitment to North Africa. “Today’s announcement is a significant step by Qatar Airways as we show our continued confidence in North Africa. This means more capacity and improved travel times to and from Tripoli and Casablanca to destinations across our network,” he asserted. Qatar Airways reintroduced scheduled services between Doha and Tripoli in February 2012 after temporarily suspending operations to the city due to the unstable political situation in Libya. Initially, the route was served three times a week, via Alexandria, and later increased to daily services in August last year due to popular demand . Qatar Airways also serves Libya’s second largest city Benghazi with four flights each week, directly from Doha. The airline currently serves Tripoli with an Airbus A320 and the Casablanca route with an Airbus A330.

Cho Rong Kim's insight:

Qatar airline decided to increase capacity between Qatar and North Africa, so that the passengers can have easier access to more than 100 destinations. Qatar airline provides direct route to passengers and they also give more choices and flexibility. I can see that they really want to make it easy for the passengers. I am happy to hear Qatar airline's fast development. They were rewarded as the best airline and cabin crews last month, and they still try to improve their service and provide easier and better environments to the customers. I really respect their growth. :D

No comment yet.
Scooped by Cho Rong Kim!

Philippine airline cancels Taiwan flights amid row - Channel NewsAsia

Philippine airline cancels Taiwan flights amid row - Channel NewsAsia | Cabin Crew |

One of the Philippines' biggest airlines said Wednesday it had cancelled the planned launch of a new Taiwan route because of tensions over a Taiwanese fisherman being killed by the Filipino coastguard.


 Filipino and Taiwanese investigators inspect damaged Taiwan fishing boat Guang Ta Hsin 28 at the Tungkang harbour in Pingtung county. (AFP)


MANILA - One of the Philippines' biggest airlines said Wednesday it had cancelled the planned launch of a new Taiwan route because of tensions over a Taiwanese fisherman being killed by the Filipino coastguard.

Cebu Pacific had been scheduled to begin flights between Cebu, the Philippines' second-biggest city, and Taiwan's capital, Taipei, in July but this week indefinitely suspended the route, an airline spokeswoman told AFP.

"It would be a bit difficult to start it with the current tension... some passengers (had) already requested refunds or travel changes" spokeswoman Candice Iyog told AFP.

However she said an existing route between Manila and Taipei would be kept.

Coastguard officers shot dead a 65-year-old Taiwanese man on May 9 who they said was aboard a boat fishing illegally in Philippine waters.

Taiwan's government, which said the incident took place in its exclusive economic zone, reacted with fury, issuing a "red alert" against travelling to the Philippines and imposing economic sanctions.

The zones claimed by the two sides overlap in some areas.

It rejected repeated apologies from the Philippine government, and demanded that criminal charges be brought against those responsible for the killing.

Philippine tourism department spokesman Benito Bengzon said the travel alert had started to have an impact, and a strategy was being put into place to try and make up for the fall from Taiwan by attracting tourists from other markets.

Budget carrier Zest Airlines said last week it had cancelled flights between Taiwan and Kalibo, a gateway to the popular beach resort of Boracay.

Taiwan has also frozen the hiring of overseas Filipino workers, and an invitation for the Philippine national basketball team to play in a regional tournament in Taipei was rescinded.

- CNA/ir

Cho Rong Kim's insight:

This is really tragic story.. I can see that the tension between the countries can affect airline companies. Also the passengers should know the informations and events about their destination thoroughly. I think that Philippine Airline's decision to cancel the flight seems right. 

No comment yet.
Scooped by Cho Rong Kim!

Spirit Airlines kicked group off flight for speaking Russian, passengers say

Spirit Airlines kicked group off flight for speaking Russian, passengers say | Cabin Crew |

WASHINGTON -- Six residents of San Diego say they were taken off a Spirit Airlines flight in the United States for speaking Russian.

The six people, among them a business owner, a teacher and an accountant, were flying to Las Vegas for an anniversary party last Thursday.

However, less than 10 minutes after they got in their seats, they were led off the plane.

One of the passengers said he was "very confused."

All of them are Russian natives.

The two said the group was chatting about the party in their regular voices - and only slightly louder when someone was speaking across the aisle - when an airline worker walked up to the group and told them they had to leave.

An airline employee told them that the stewardesses were intimidated by their speaking a different language.

The passengers got a refund from Spirit, but missed their anniversary party.

On Sunday, Spirit Airlines issued the following statement to The Huffington Post:

"We are conducting a complete review and reaching out to the customers. Our preliminary review shows that the customers were asked to deplane for loud and disruptive behavior."

A group of six San Diego residents were insulted and “humiliated” by kicking off a Spirit Airlines flight for speaking Russian before take-off.

A business owner, a teacher and an accountant, who were among this group heading to Las Vegas, apparently are not good enough to fly on Spirit Airlines, the worst American airline company in all categories, according study of Consumer Reports magazine.

The only fault of these people, who wanted to celebrate an anniversary party in Vegas, was chatting in Russian about the event in their regular voices, when an airline worker walked up to them.

"He just said, 'This row needs to get up and leave now,'" said Sana Bitman, one of the kicked-off passengers, in interview to the 10 News.

"It was humiliating to be treated that way," she added.

With the Boston Marathon bombing suspects in the back of their minds, Sana Bitman and her husband Dmitry Bitman said they were told by an airline employee that "the stewardesses were intimidated by us speaking a different language."

The couple said to the 10 News they never received a warning from a flight attendant to quiet down.

Attorney Daniel Petrov said it is illegal to discriminate someone based on national origin.

"They were kicked off the plane for speaking Russian; It's that simple. It's illegal," said Petrov.

But it’s not the first scandal connected with the Spirit Airlines company - in early May, a dozen passengers demanded to be let off a Portland-bound flight after an oily smell came through the vents.

"This is a country of freedom. I don't want this to happen to anyone else," said Sana Bitman.

Voice of Russia, 10 News, BloombergBusinessweek, RIA

Cho Rong Kim's insight:

I can hear some news about those flight attendants who are being rude to the passengers these days. The passengers have freedom to speak their own language in airplane and that should be understood by cabin crews. The respect and understanding of passengers come first, but the flight attendants act in a wrong way. I hope that the service system should be improved in few days and the airline companies should employ people who are broad minded and have positive attitude towards the passengers..

No comment yet.
Scooped by Cho Rong Kim!

Flight attendant charged over alleged Heathrow drugs smuggling

Flight attendant charged over alleged Heathrow drugs smuggling | Cabin Crew |

A female flight attendant has been charged following the seizure at Heathrow Airport of a stash of cocaine worth around £600,000.


Border Force officers discovered six kilos of drugs on a bus which had been used to transport air crew following a flight from Lagos to London by Nigerian carrier Arik Air.

It is estimated that the cocaine could have had a potential UK street value of around £600,000.

The stewardess, Temitayo Daramola, 37, has been charged with attempting to import a class A drug, and has been remanded in custody at Uxbridge Magistrates Court until her next court appearance on June 4.

Cho Rong Kim's insight:

A couple of days ago, I posted article about this flight attendant who carried drugs in her luggage. She has been charged and would be punished soon. It is very shocking that drugs value around £600,000. It is very disappointing that some people don't have the responsibility and lost sense of guilt. Nowadays, people do anything to make money. The flight attendants should consider their conscience and the responsibility more important than money.

SooJin-Stella Lee's comment, June 2, 2013 12:04 PM
That`s too bad. I hope other fight attendants don`t follow her step.
Scooped by Cho Rong Kim!

LCCs revive female flight attendant aspirations

LCCs revive female flight attendant aspirations | Cabin Crew |


by Yoshihiro Nakajima

OSAKA – Becoming a flight attendant is the dream of many young women, but the rigorous standards and high competition often thwart their plans.

The expansion of low-cost carriers, however, is making it easier to pursue that dream because LCCs’ requirements for the job are lower than major airlines.

Eri Otsubo, 33, became a flight attendant for Peach Aviation Ltd. last September, achieving a goal she had given up on when she was in university.

She didn’t even try out for the job because she didn’t feel she was attractive enough, opting instead to enter a major securities company. After getting married, she quit and gave birth to a daughter who is now in kindergarten.

After coming across Peach’s website one day, she found the LCC was soliciting applications for flight attendants. Suddenly, the dream that had lain dormant in her mind suddenly came alive.

Otsubo got hired after trying to show her “real” self in the job interview, discussing her employment history and child-rearing experiences. Some days she reports to work before 6 a.m. and gets home around 1 a.m. the next morning. This is all possible thanks to her husband’s help in caring for their daughter and doing the housekeeping.

Sayaka Nagai, 25, was a police officer until becoming a Peach flight attendant last year. Since she had always wanted to join the police force as a child, she was happy working at a police station near Tokyo Station.

But Nagai could never quite forget another of her ambitions — working in aviation — and had regretted never taking up the challenge.

Nagai is now happy because both her current and past jobs “are the same in terms of protecting the safety (of the public),” she said.

After entering Japan last year, LCCs have been in a rush to secure flight attendants to match their rapid expansion. Peach has eliminated age and nationality requirements to facilitate recruitment, while AirAsia Japan Co. hires without regard to educational background.

Among AirAsia’s recent hires is a woman who used to work at an overseas hotel and a former junior high school teacher, while a former etiquette instructor is among the cabin crews hired at JetStar Japan Co.

Peach in fact hired about 280 flight attendants in its first year of operations, and JetStar plans to hire 480 by the end of 2014.

Flight attendant jobs used to be a buyers’ market dominated by industry leaders Japan Airlines Co. and All Nippon Airways Co. The market shrank markedly after the bankruptcy of JAL’s predecessor, Japan Airlines Corp.

But LCCs’ aggressive recruitment will “activate the market and increase the number of aspirants,” said Yoshihisa Akai, head of Japan Aviation Management Research.

Cho Rong Kim's insight:

This article is very important. Because some Korean women just want to work in major airlines. Sometimes we really need to lower our sights. There are still a lot of great job opportunities and positions for us in LCC airlines as well. Working in LCC airline is also very valuable experience and chance to learn. If we really want to get a job in major airline, then we can build up experiences in LCC first then apply for the major companies later. However, if we truly want to be a flight attendant, then do you think that it is that much important to work in major airline? :D  I think that both major airline and LCC works are precious for us~ 

No comment yet.
Scooped by Cho Rong Kim!

Airline offers free air miles for doctors on board

Airline offers free air miles for doctors on board | Cabin Crew |

Turkish Airlines has become the latest carrier to reward doctors with free  air miles if they identify themselves when booking a flight.
The scheme,  already offered by Lufthansa and Austrian Airlines, aims to make it easier to  find medically-qualified passenger in the event of an emergency.
Although  airline cabin crew do receive medical training, many prefer a GP or nurse to be  present to administer drugs or conduct tests.
"We know where the medical  doctors are sitting in advance, and the cabin attendants can call them to help  us," Dr Temel Kotil, chief executive of Turkish Airlines, told the  Independent. Neither Virgin Australia or Qantas have a formal scheme to  reward doctors but both airlines have confirmed they provide rewards on a  case-by-case basis.
"We are always grateful of any assistance doctors and  medical professionals provide to our guests on board,'' a Virgin spokesman  said.
"We offer any additional tokens of appreciation on a case-by-case  basis.''
A Qantas spokesman said: "In the event of a doctor providing  medical assistance to other passengers on board, Qantas acknowledges and rewards  their support."
The airline said it can identify doctors as passengers  through their frequent-flyer profile or booking information.

The most common in-flight emergencies are minor conditions such as dizziness  and gastric problems, which are often aggravated by altitude, fatigue, or  consumption of alcohol and sedatives.
But serious problems such as heart  attacks will often require the plane to be diverted, which may cost an airline  thousands of pounds. Airlines trying to keep costs down appear increasingly keen  to avoid any inaccurate diagnosis.
The size of the incentive provided by  Turkish Airlines, however – 5,000 frequent-flier points, which would not even  cover an upgrade on a domestic flight – was described as "stingy" by a leading  travel medicine specialist.

In-flight medical emergencies have become more common in recent years, due to  the rising number of air travellers, the aging population of many developed  countries, and the increasing mobility of people with chronic  illnesses.
The introduction of planes with larger capacities, such as the  Airbus A380 – which can carry in excess of 500 travellers – have also made  problems more likely.
According to the British Medical Journal, in-flight  emergencies occur at a rate of around one per 11,000 passengers. Around 70 per  cent of incidents are handled by cabin crew.
The most frequent complaints  include chest pain, fainting/collapse, asthma – the most common life threatening  condition, head injuries caused by falling luggage, mental health problems such  as anxiety, and gastric problems.


Cho Rong Kim's insight:

I think that this is really good idea. I can see that Turkish Airlines pays careful attention to the medical problem of passengers. Although they cannot earn money from the doctors, they get more important thing with this free offering. They make passengers can enjoy their flight with an easy mind. And it is still very important that flight attendants should observe passengers' problem closely so that they can notify doctors immediately.

No comment yet.
Scooped by Cho Rong Kim!

Flight attendants concerned over small knives on planes

Flight attendants concerned over small knives on planes | Cabin Crew |

By Linzi Sheldon


Flight attendants from the Association for Flight Attendants said on Thursday at Charlotte Douglas Airport that they're worried the Transportation Security Administration may allow people to take some small knives on planes as early as Memorial Day weekend.
They said multiple sources have informed them that while the TSA's push, which was announced in March and was supposed to take effect in April, is on a "temporary delay," the new rules could take effect this month.
Glenda Talley, a U.S. Airways flight attendant for 37 years, called the plan "irresponsible."
She and members of the Association for Flight Attendants, as well as eight other organizations representing groups like passengers, pilots and air marshals, signed a petition against it.
The TSA said allowing people to take the knives on board would mean a shorter trip through security. It says officers could focus on catching bigger threats, like explosives. But many passengers called it risky.
"You can kill somebody with a small blade just as easy as you can with a large one," Julia Miller said.
"I just don't think we need that headache, no," Greg Townsley said.
Talley said there is no mandatory, hands-on training that would teach her how to fight off a passenger with a weapon. She said she gets 15 minutes of training annually in which they discuss different scenarios, but there is no active, physical training in how to disarm someone.
"We feel that it's a distinct danger for the public as well as crew members," she said. And Talley believes only allowing certain kinds of knives with specific blades and sizes would require more inspection. The blade cannot be 2.37 inches long or longer (2.36 inches or 6 cm is allowed); it cannot be wider than half an inch, and it cannot have a locking or fixed blade, a molded grip, or be a razor or box cutter.
"I don't see how that's faster than saying, 'There's a knife. It's not going on board,'" she said.
In addition to the legal petition, the association is urging lawmakers to support a bill, H.R. 1093, also called the "No Knives Act of 2013."
The TSA wouldn't comment on the association's concerns about implementation this month. TSA spokesperson Jon Allen released a statement saying that the TSA has temporarily delayed implementation of the changes to accommodate further input from the Aviation Security Advisory Committee," a group that includes passenger advocates and law enforcement experts.
"This timing will enable TSA to incorporate the ASAC's feedback about the changes ... and continue workforce training," the statement read.
Passenger Gary Johnson, who carries a pocket knife every day, doesn't see what all the fuss is about.
"I think it would probably be fine," he said.
The Association of Flight Attendants is meeting on Monday with Congressman Richard Hudson, who chairs the subcommittee on transportation security. In a statement, he said he's "for preventing terrorist threats and for getting people through airport security faster," and that he looks forward to a meeting with the association "to discuss how we can advance those two goals."

Cho Rong Kim's insight:

I am very worried about this new permission. For preventing any dangers on the plane, they really should ban passengers for keeping knives that could possibly hurt passengers in the airplane. Also, even if there would not be any danger and security problem in the plane, the passengers still would feel uncomfortable with this situation. The airline and the flight attendants should make the passengers feel happy and safe. I think that allowing passengers to have knives is quite wrong decision. :(

SooJin-Stella Lee's comment, May 21, 2013 6:05 AM
I agree with you~~
Scooped by Cho Rong Kim!

Flight attendant helps doctor during in-flight medical emergency

Flight attendant helps doctor during in-flight medical emergency | Cabin Crew |


                       By Chris Legeros


American Airlines Flight 1943 left Dallas at mid-afternoon Sunday, headed for Seattle, when a soldier suffered a medical emergency and a flight attendant jumped in to help medical personnel on the flight.

Adam Isaacson said he was sitting in the rear of the plane, when a flight attendant came back and said, "We've got a code red."

It was a mid-flight medical emergency in which a young man had stopped breathing.

Tyniqua Barksdale was sitting across from the victim.  She said someone yelled for a doctor and then three doctors "came out of nowhere."

According to Salt Lake City police, a doctor started CPR and an oxygen tube was placed in the victim’s throat through an existing trachea hole.

An emergency medical technician assisted along with a flight attendant, who did chest compressions while she held open the man’s airway.

An IV was started by another passenger with medical training, police said.

Eventually, the man started breathing again.

Barksdale didn't know the man's name, just that he was a soldier in the Army who was still recovering from injuries suffered overseas four years ago.

The pilot put the plane down in Salt Lake City. Paramedics boarded and carried the man to a waiting ambulance.

Police said the victim was in a semi-conscious, unresponsive state when he was transported to the hospital.   He is in serious condition.

The flight resumed to Seattle, arriving about an hour and a half late.

No one had complaints about the delay, just concern for the condition of the soldier who was carried off the plane.

Cho Rong Kim's insight:

I really respect this flight attendant. If we learn CPR in advance, it would be really helpful in the emergency situation. I think that flight attendants should be chiefly concerned for the passengers' safety. And I got certified EFR during the school holidays for my future career :D

No comment yet.
Scooped by Cho Rong Kim!

Croatia Airlines seeks to fire cabin crew going sick

Croatia Airlines seeks to fire cabin crew going sick | Cabin Crew |

Friday, May 10, 2013

ZAGREB - Croatia Airlines has threatened to fire 42 flight attendants, a quarter of its entire cabin crew, after they all took sick leave in the same period last week.

The flight attendants reported sick from April 29 to May 2, after the management and unions failed to reach an agreement on salary cuts as part of restructuring efforts that also envisage job cuts and a reduction of flights.

Their absence forced the troubled national airline to cancel 25 flights in two days at a cost of 200,000 kuna (S$43,000), the airline's spokesman Davor Janusic said.

"We have initiated the proceedings, to fire them for wrongful behaviour," he said.

The almost entirely state-owned airline has largely survived on government subsidies in the face of competition from larger budget airlines. Such subsidies will no longer be possible after Croatia joins the European Union on July 1.

Cho Rong Kim's insight:

This is really sad story.. The flight attendants should have the strong responsibility to do their duties faithfully. Even if they are discontent with their company, they still have the responsibility to keep the promise with the passengers. Taking sick leave for inappropriate reason is unacceptable so that they lose their job :(

SooJin-Stella Lee's comment, May 13, 2013 4:32 AM
Yesㅜㅜ I am sorry to hear this news. The resposibility is the important skill that all the jobs require.
Cho Rong Kim's comment, May 13, 2013 12:37 PM
Yes. The responsibility is one of the most important thing that we should have. Thank you for your opinion :D
Scooped by Cho Rong Kim!

Sky Talk: American reopens job posting for flight attendant positions

Flight attendants wanted.
American Airlines re-opened its flight attendant job posting on Friday as it expects to add 1,500 new flight attendants this year.
The carrier had previously accepted flight attendant applications in November and over 20,000 job applicants submitted their resume in less than a week.
"Our focus remains on finding great people that can deliver the level of service our customers expect of the new American," the carrier said in a memo to employees on Friday.
It is also looking for flight attendants that speak Italian, German, Portuguese, Korean, Japanese, Mandarin Chinese, Finnish, Spanish and French.
-Andrea Ahles


Cho Rong Kim's insight:

American Airlines reopened job posting for flight attendant! They are looking for great service-minded applicants and people who deliver the level of service their customers expect of the new American! And they are finding applicant who can speak Korean as well! :D What an nice opportunity for Korean applicants!!!

No comment yet.