What do we know about Service Design?
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Classy way to explain Customer Journey Mapping

The simplicity of post-it notes


Via Daniel Souza
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Wally Brill's comment, August 23, 2012 3:18 PM
This is terrific!
THank you
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Service Design Tools | Communication methods supporting design processes

Service Design Tools | Communication methods supporting design processes | What do we know about Service Design? | Scoop.it
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What is service design? | Service design | About design | Design Council

We explain how service design works to make financial, retail, and public services useful, usable, efficient, effective and desirable...
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