Visitor Information, Welcome Centers, and Rest Areas
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Create, Publish, Promote: An iPad Workflow For Learning

Create, Publish, Promote: An iPad Workflow For Learning | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Create, Publish, Promote: An iPad Workflow For Learning

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Mo Hall's comment, June 22, 2014 12:16 AM
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SaaS Best Practices: What to Do When the Customer Isn’t Always Right

SaaS Best Practices: What to Do When the Customer Isn’t Always Right | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
A couple of months ago, our CEO, Rob Bernshteyn wrote Ravi Thakuran article titled The One Question Not to Ask Your Startup SaaS Vendor.  That question is, “how much individual attention will I…
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How to Get Better at Remembering Names

How to Get Better at Remembering Names | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
With a few simple tricks, you can steer clear of an embarrassing name slip-up later.
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What to Do When the Customer Is Wrong

What to Do When the Customer Is Wrong | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
A business is not always able to give clients what they want. Here's how to respond.
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Giving Customers More Than They Asked for Is Too Much of a Good Thing

Giving Customers More Than They Asked for Is Too Much of a Good Thing | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Great customer service is the cornerstone of success. Redundant customer service is a waste of your time and money.
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US Social Commerce Statistics – Statistics and Trends [Infographic]

US Social Commerce Statistics – Statistics and Trends [Infographic] | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
The influence of social media on our purchasing decisions is growing and according to latest infographic released by Invesp, US social commerce is estimated to reach 14 Billions by 2015 and will repr…
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Smartphone Apps to Plan a Budget Vacation

Smartphone Apps to Plan a Budget Vacation | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
In this digital era, apps are created and launched every hour. Keeping note of each of them will be tough. If you have already tried few apps and used them for some time, you will not bother about th…
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5 Proven Ways to Boost Employee Morale, Increase Productivity, and Drive Sales

5 Proven Ways to Boost Employee Morale, Increase Productivity, and Drive Sales | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Who you have in your store is nearly as important as what you have in it. Your staff has a direct effect on sales, customer satisfaction, and the overall success of your store, which is why it’s im…
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Customer service key to tourism industry in social media era

Customer service key to tourism industry in social media era | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Customer service has always been crucial to any area that depends on tourism, but the advent of social media has made it exponentially more important.
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Comment: Customer service can increase profits

Comment: Customer service can increase profits | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Over the past couple of years, I’ve lost count of the number of times travel companies have told me the key to their survival – and hopefully growth – is through offering better customer service than their competitors.
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Tourism Survey Finds Most Effective Marketing Is Word Of Mouth

Tourism Survey Finds Most Effective Marketing Is Word Of Mouth | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
A first ever in-depth survey of visitors to Vermont sheds light on how they make their travel decisions. Visitors to Vermont welcome centers, state parks
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TripAdvisor Rolls Out New Travel Advertising Product to Address True Ad View Concerns.

TripAdvisor Rolls Out New Travel Advertising Product to Address True Ad View Concerns. | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it

Online ads are oftentimes the land of the unknown: what exactly is an impression? If a user lands on a page and doesn't scroll down to see any of the ads, do these count as impressions? If so, should an advertiser pay for ...

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Trends in airport marketing show incredible value being unlocked in airports - Tnooz

Trends in airport marketing show incredible value being unlocked in airports - Tnooz | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Trends in airport marketing show incredible value being unlocked in airports Tnooz For airport management companies without direct control over the customer service capabilities of the various tenant airlines, and without control over unknowns like...

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Is the Destination Marketing Organization Model Broken?

Is the Destination Marketing Organization Model Broken? | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Destination Marketing Organizations (DMO) are facing four key disruptors changing the travel industry landscape. Adapting their business model now means survival…
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TOURISM INDUSTRY: Word of mouth is just a click away

TOURISM INDUSTRY: Word of mouth is just a click away | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
In the search for top online ratings, tourists and the industry have reason to cheer,say Carlo Ratti and Matthew Claudel
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The Real Cost of Giving Terrible Customer Service

The Real Cost of Giving Terrible Customer Service | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
What you can learn from one startup that botched a delivery and lost me as a customer forever.
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Right-Sizing the Twitter Support Strategy for a Business

Right-Sizing the Twitter Support Strategy for a Business | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
A small company can get by with one account but large-scale enterprises would be wise to branch out.
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The 3 Things You Need to Do When You've Upset Your Customer

The 3 Things You Need to Do When You've Upset Your Customer | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
If your customer is letting you know he's not happy with your business, you have a chance to make things right. Here's how.
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5 Mobile Ad Strategies You Need To Be Using

5 Mobile Ad Strategies You Need To Be Using | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
If you had the chance to read my recent post on why it’s so easy to fail at mobile advertising, then you’ll remember that we discovered: Mobile search volumes have been growing exponentially the …
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3 Simple Ways to Make Email Marketing Work for You

3 Simple Ways to Make Email Marketing Work for You | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
No matter what your business, email marketing can work for you. Whether you sell office widgets or offer a carpet-cleaning service, every business can benefit from this affordable marketing option. �…
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6 Ways to Boost Your Business Instagram Account

6 Ways to Boost Your Business Instagram Account | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Instagram continues to be one of the hottest social media platforms. Brands and businesses of all industries are taking notice and are looking to get into the action, finding the Instagram community …
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Best Practices for Selling a Service

Best Practices for Selling a Service | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
One of the biggest challenges of selling a service is that services can’t be mass-produced in the way that products are. Services are typically tailored to meet the needs of a particular customer. …
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Best Practices for Selling a Service

Best Practices for Selling a Service | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
One of the biggest challenges of selling a service is that services can’t be mass-produced in the way that products are. Services are typically tailored to meet the needs of a particular customer. …
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Platinum Customer Service: Travel in Their Shoes | The Team ...

An article from Inc., “Powerful Leadership: Do Unto Others As They Would Want Done” takes a different view of the Golden Rule. The author relates the story of angering a major business partner by doing what he thought he ...

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Social Media Improves Domestic Airlines' Customer Service Performance - Travel Agent

Social Media Improves Domestic Airlines' Customer Service Performance - Travel Agent | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Social Media Improves Domestic Airlines' Customer Service Performance
Travel Agent
Businesses are use social media for marketing, brand management and customer engagement.

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Vacation Rental Content Marketing

Vacation Rental Content Marketing | Visitor Information, Welcome Centers, and Rest Areas | Scoop.it
Several reasons why you need to use content marketing for your vacation rental business (Vacation rental content marketing ideas from @rentallect http://t.co/68BnYTe3Cv Be a destination expert on...
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