Use your brain - improve call-centre sales
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Use your brain, improve customer service

Use your brain, improve customer service | Use your brain - improve call-centre sales | Scoop.it
Use your brain, improve customer service, A recent survey of the UK contact centre market reveals that improving customer satisfaction, reducing costs and1...
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Dr. Martin Seligman - The Three Blessings Exercise | Building Personal Strength

Dr. Martin Seligman - The Three Blessings Exercise | Building Personal Strength | Use your brain - improve call-centre sales | Scoop.it

One of my favorite authors - especially his book on pessimism/optimism. I've got to get this on my Kindle right now.


Via Barry Deutsch
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Optimism Helps Prevent Heart Disease & Stroke | IdeaFeed | Big Think

Optimism Helps Prevent Heart Disease & Stroke | IdeaFeed | Big Think | Use your brain - improve call-centre sales | Scoop.it
RT @MyLanguageCloud: Optimism Helps Prevent Heart Disease & Stroke http://t.co/LDm3QfCe...

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Stop Sabotaging Your Business Success

Stop Sabotaging Your Business Success | Use your brain - improve call-centre sales | Scoop.it
Spotlight on Success Show – Episode #28 Did you know that you could be actively sabotaging your business success with your thoughts? Do you tend to approach your work day from a proactive or reac... (Stop Sabotaging Your #Business #Success!

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