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Norm Rose

Norm Rose | Travel Technology Trends | Scoop.it
View all of Norm Rose’s Presentations.
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My February presentation at the Farelogix New Distributon media day event in Miami 

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New report on the airline industry calls for customer-centric response to irregular operations | Business Wire

New report on the airline industry calls for customer-centric response to irregular operations | Business Wire | Travel Technology Trends | Scoop.it
Amadeus releases global study written by Norm Rose of PhoCusWright, which argues that airlines should consider a more customer-focused approach managi
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Coverage on my Airline Disruption Report 

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Takeaways from Social Airline Summit in Prague

Takeaways from Social Airline Summit in Prague | Travel Technology Trends | Scoop.it
I just returned from the 2013 IBM Airline Summit in Prague where I met with about 40 senior executives from airlines worldwide. The summit was two full days packed with stimulating panel discussion...
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I recently spoke at the Airline Summit on social media trends 

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Fear and loathing in airline distribution (aka NDC Phobia) | Tnooz

Fear and loathing in airline distribution (aka NDC Phobia) | Tnooz | Travel Technology Trends | Scoop.it
Travel agents are concerned over what NDC could mean for the existing GDS-supported agency business model.
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