Training and Training Prevention
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Training and Training Prevention
Learning about Learning; Performing about Performance (Formerly Training and Healthcare IT)
Curated by Greg Younger
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KFC’s New Employee Training Game Is a Virtual Reality Nightmare

KFC’s New Employee Training Game Is a Virtual Reality Nightmare | Training and Training Prevention | Scoop.it
You can’t escape the room until you learn how to fry chicken
Greg Younger's insight:
Now THERE'S some training dollars well spent! Wow. 

 Favorite quotes: 
"In case being a fast-food employee wasn’t hard enough, KFC is now putting its workers through a bizarre initiation rite: a creepy BioShock-esque virtual reality 'escape room' replete with narration from an omnipresent, mildly demonic-sounding Colonel Sanders... But why? ... perhaps the idea here is to speed up the training process... Or hey, maybe somebody at KFC HQ just got a really good deal on a whole pallet of Oculus Rifts."
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Exploring Moodle - eThink Education

Exploring Moodle - eThink Education | Training and Training Prevention | Scoop.it
Exploring Moodle: The World’s Most Widely Used Learning Platform
Greg Younger's insight:
This should be a good session to attend. Looking forward to it.
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Workday Launches Learning: Video for the Enterprise

Workday Launches Learning: Video for the Enterprise | Training and Training Prevention | Scoop.it
Seeing an opportunity to innovate in the learning market, Workday focused its learning platform on the end-to-end video experience. They acquired a video learning company (Mediacore) and build a product that integrates video learning and communication throughout the Workday system.
Greg Younger's insight:
Key Quote:
 "Imagine a system that lets employees create "campaigns" of content, stream video on any device, produce recommendations and prescriptions based on job role and level, and enable anyone to record content, add navigation, and add quizzes and assessments. This set of features extends video beyond traditional training into a variety of new applications: communications (ie. benefits plan changes), change management (ie. CEO messages), employee transition management (onboarding, new manager transition, job change), and general knowledge sharing."
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Storytelling: The Secret to Software Training That Doesn’t Suck! - ThinkingKap

Storytelling: The Secret to Software Training That Doesn’t Suck! - ThinkingKap | Training and Training Prevention | Scoop.it
Let’s get this out of the way up front; most software training sucks. No wait…it REALLY SUCKS! Having spent a significant part of my training career at various software companies, I certainly saw more than my share of software training … Continue reading →
Greg Younger's insight:
Loved this article; it really captured - and elegantly presented - principles I've applied in software training I've developed but never articulated so nicely.
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Confused? Here's why that might be a good thing

Confused? Here's why that might be a good thing | Training and Training Prevention | Scoop.it

Under the right circumstances, confusion seems to have an upside: It may help us learn...

Greg Younger's insight:

Makes sense from a "Zen Mind, Beginner's Mind" POV too.

 

Key Quote:

Lombrozo says researchers are not sure how confusion relates to learning, but notes there are two leading theories:

- That confusion is not beneficial on its own but is "a marker that an important cognitive process has taken place," such as noticing inconsistencies; and

- That confusion is a beneficial process that "motivates the learner to reconcile an inconsistency or remedy some deficit."

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Can ICD-10 be This Smooth or Has Reality Not Struck? | HDM Top Stories

Can ICD-10 be This Smooth or Has Reality Not Struck? | HDM Top Stories | Training and Training Prevention | Scoop.it
The initial transition to ICD-10 has gone surprisingly well, although providers seem to be taking additional time submitting claims to make sure they re right. Industry experts wonder if this trend will stick.
Greg Younger's insight:

Key Quote: 
"Overall, the industry appears to have cleared a huge first hurdle, but how well it handles remittance advices will be the next challenge. While early remittance looks good with no spike in payment denials and reasonable reimbursements, the industry may not know before Thanksgiving how remittance trends will continue."

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ICD-10 Nebraska Medicine - YouTube

The U.S. is finally ready to begin using ICD-10 after 35+ years of ICD-9. 

Greg Younger's insight:

The 1970s are OVER. Wake up and smell the new millennium!

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AMA and CMS announce vigorous cooperation in ICD-10 transition

AMA and CMS announce vigorous cooperation in ICD-10 transition | Training and Training Prevention | Scoop.it
This ICD-10 transition is going to happen. The Centers for Medicare and Medicaid Services (CMS) and American Medical Association (AMA) confirmed it Monday by announcing a joint effort to help physicians have a smooth ICD-10 transition.
Greg Younger's insight:

Important things to know:
The AMA is very happy to with the CMS promises. 
The Coalition for ICD-10 applauds it too. 

The era of undeniability is to last 12 months  

The CMS guidance is pretty good at explaining this does not give physicians the opportunity to use ICD-9 codes or incorrect ICD-10 codes.

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How AMA's new president plans to 'restore the joy' of being a doctor

How AMA's new president plans to 'restore the joy' of being a doctor | Training and Training Prevention | Scoop.it

Steven Stack, the newly inaugurated president of the American Medical Association (AMA)—and its youngest in 160 years—says in an interview with MedPage Today that he intends to "restore the joy" in medicine by focusing on physician satisfaction during his tenure.

Greg Younger's insight:

Key Quote:
Stack says he will work to 'transform the medical school experience as profoundly as it was done over 100 years ago' by developing completely new content and creating a new education model... [and] work to improve satisfaction among physicians, in part by working with stakeholders to dismantle red tape and develop innovative solutions to industry problems—such as the burden of electronic health record (EHR) implementation. '[EHRs] have such incredible promise but have inserted such incredible frustration into physician lives and diminished their efficiency.'"

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House Bill Seeks 18-month Transition Period for ICD-10

House Bill Seeks 18-month Transition Period for ICD-10 | Training and Training Prevention | Scoop.it
Rep. Diane Black (R-Tenn.) has introduced legislation requiring Medicare to conduct a comprehensive, end-to-end ICD-10 testing process to assess whether the Medicare fee-for-service claims processing system is fully functioning using the new code set.
Greg Younger's insight:

Key Quote:
"AHIMA opposes Black’s bill arguing that an 18-month transition period for ICD-10 should not serve as a reason for providers to delay properly learning to use the new code set and generating accurate codes supported by high-quality clinical documentation, nor to reduce the effectiveness of audits in curtailing fraud and abuse."

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Epic, other EHR vendors waive fees for record sharing

Epic, other EHR vendors waive fees for record sharing | Training and Training Prevention | Scoop.it
Several EHR vendors have announced steps to reduce the cost of information sharing between competing systems and promote interoperability.
Greg Younger's insight:

They seem to be reacting to this:

"Earlier this month, the Office of the National Coordinator for Health IT released a report accusing some EHR vendors of engaging in business practices designed to block interoperability..."

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GAO Report: CMS On Track to Transition to Next Health Code Phase

GAO Report: CMS On Track to Transition to Next Health Code Phase | Training and Training Prevention | Scoop.it

WASHINGTON - Today, Senate Finance Committee Chairman Orrin Hatch (R-Utah) and Ranking Member Ron Wyden (D-Ore.) said a new Government Accountability Office report gives them confidence that the Centers for Medicare and Medicaid Services CMS is adequately preparing to implement ICD-10 on October 1, 2015.

Greg Younger's insight:

Key Quote:

“As demonstrated by this report, the provider outreach and responsiveness to stakeholder concerns from CMS have kept the agency on track to upgrade to the next level of healthcare coding. While additional testing will be needed to ensure its success, the transition to the new system will streamline the management of healthcare records and improve patient care. I will continue to keep a close eye on this issue but see no reason for any delay past the October deadline.” (Orrin Hatch)

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It's 'stupidity' to install health IT without re-engineering workflow

It's 'stupidity' to install health IT without re-engineering workflow | Training and Training Prevention | Scoop.it
Dr. Glenn Steele Jr., president and CEO of Geisinger Health System, discusses how his organization is dealing with Medicaid and exchange-plan growth, his concerns about implementation of pay-for-performance and health IT, and his legacy at Geisinger.
Greg Younger's insight:

Dr Steele quote:

"This is an issue of stupidity. If people believe that you can put IT in, continue working the same way you did before IT, and not get inefficiency, we are talking double-digit IQs here. ...If you put IT in, whether it's hospital-based or ambulatory, you have to look at the entire workflow and use the IT implementation as an excuse for re-engineering your workflow from beginning to end. If you don't do that, it's going to create havoc..."

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Let Go of the Learning Baggage

Let Go of the Learning Baggage | Training and Training Prevention | Scoop.it
Most organizations promote a culture that runs counter to learning and playing, encouraging visible short-term actions that inspire guilt in employees who want to learn.
Greg Younger's insight:
Key quote:  
"When mastering a subject, our brains actually use different types of processing... Our brain has two general modes of thinking – ‘focused’ and ‘diffuse’ – and both of these are valuable and required in the learning process....The focused mode is what we traditionally associate with learning. Read, dive deep, absorb. Eliminate distractions and get into the material. But the focused mode is not the only one required for learning because we need time to process what we pick up, to get this new information integrated into our existing knowledge. We need time to make new connections. This is where the diffuse mode comes in."
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Anders Pink | 40 Top Elearning Blogs: Essential Reading For L&D Professionals

Anders Pink | 40 Top Elearning Blogs: Essential Reading For L&D Professionals | Training and Training Prevention | Scoop.it
Start Today Smarter: Continuous and Collaborative Learning
Greg Younger's insight:
Great list; looking forward to exploring. I would add the Articulate Storyline hub - one of my big go-tos not only for learning about and discussing development in Storyline, but also for eLearning strategy and practice.  https://community.articulate.com/hubs/storyline
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How to Conduct a Lightning Fast Needs Assessment Clients Will Love

How to Conduct a Lightning Fast Needs Assessment Clients Will Love | Training and Training Prevention | Scoop.it

Sardek Love asks, notes that he hears "the same complaint from training and consulting professionals time and time again. It comes in a variety of versions:
'We want to conduct a needs assessment, but our clients don’t give us the time or resources.'
'Clients just want us to train.'

'We delivered the training like they asked, and then the client complained that the problem still exists.'
He explains that asking seven questions will enable internal consultants to rapidly assess any situation to ensure that they address the right problem.

Greg Younger's insight:
A pretty nice, succinct shortcut.
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What To Do When Your Course Has Too Much Content (E-Learning Heroes)

What To Do When Your Course Has Too Much Content (E-Learning Heroes) | Training and Training Prevention | Scoop.it
Sometimes creating an e-learning course is like packing for a trip: it’s easy to keep adding, adding, adding … until your e-learning “suitcase” is bursting at the seams. And guess what? Most lear...
Greg Younger's insight:

Great article from Trina Rimmer. Key quote:

"It’s tempting to lose sight of the goal and think of courses as content containers rather than change catalysts."

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Challenges Ahead for Portals

Challenges Ahead for Portals | Training and Training Prevention | Scoop.it
With the rush to implement electronic health record systems and meet meaningful use requirements, there have been mixed results in getting patients to use patient portals.
Greg Younger's insight:

I'd rather say, "With the rush to implement electronic health record systems and meet meaningful use requirements, there have been mixed results in offering a patient portal that is useful and usable for patients!"

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Terri Rice's curator insight, December 19, 2015 12:42 AM

I couldn't agree more. Patient Portals seem to be more confusing than useful. There is no reason to make it this cloak-n-dagger style. I understand it's HIPPA controlled, and that is a whole 'nother kettle of dying fish.... I spent 20+years in healthcare and misplacing paper charts was less headache to rectify than this protected health info chaos now.

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ICD-10 Code for ICD-10-related injuries

ICD-10 Code for ICD-10-related injuries | Training and Training Prevention | Scoop.it
RT @MarkGraban: Not far from the truth? #EMR #ICD10 http://t.co/WRJ3uvhi99
Greg Younger's insight:

...and sequela...

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Nurse Smartphone Ownership, App Use Eclipses that of Docs

Nurse Smartphone Ownership, App Use Eclipses that of Docs | Training and Training Prevention | Scoop.it
According to a new survey, 95 percent of nurses own a smartphone and 88 percent of them use smartphone apps in their daily work to improve patient care--a higher percentage than physicians.
Greg Younger's insight:

Key Quote:
“Nurses reported using their smartphones for fast access to patient care information across a wide range of daily nursing tactics, from receiving patient photos of a rash to setting a timer for meds administration...”

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ICD-10’s Role in Furthering Population Health: Why Intensive Education and Training will Promote Better Care Decisions

ICD-10’s Role in Furthering Population Health: Why Intensive Education and Training will Promote Better Care Decisions | Training and Training Prevention | Scoop.it

While clinicians and staff may be wincing at the amount of new information they must be ready to put into practice by Oct. 1, 2015, ICD-10’s benefits to providers are undeniable. In particular, ICD-10 can further population health initiatives, the main focus of Meaningful Use Stage 3, in four key ways.

Greg Younger's insight:

Four Key Ways ICD-10 benefits population health initiatives:
1)  They ensure that patients with chronic conditions receive the best care, according to the latest research and protocols. 
2)  They help identify patients at risk for chronic conditions. 
3)  They facilitate outreach and knowledge-sharing with other providers.  
4)  They result in the reporting of data regarding population health and effectiveness of treatments. 

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Many EDs might be unprepared for ICD-10

Many EDs might be unprepared for ICD-10 | Training and Training Prevention | Scoop.it
Nearly one-fourth of the ICD-9 codes commonly used by EDs have complex mappings to ICD-10 code sets, which could negatively affect clinical workflow and finances at hospital EDs, according to a new study.
Greg Younger's insight:

Key Quote:
"...independent physician groups that staff EDs and perform their own billing are more likely to be overwhelmed by the amount of analysis and challenges the ICD-10 conversion poses."

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HDM May Feature: The Portal Outlook is Cloudy

HDM May Feature: The Portal Outlook is Cloudy | Training and Training Prevention | Scoop.it
Patient portals, as the acknowledged leading patient engagement tool, so far have been disappointing in satisfying the needs of both patients and providers.
Greg Younger's insight:

Key Quote:
"It's not enough to have portal technology available; the right people must strongly support its use by patients... providers--particularly physicians--must have a thorough understanding of the patient portal... Of respondents who said they didn't use patient portals, 35 percent did not know a portal was available, and 31 percent said their physician had never spoken to them about portals."

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Health Information Exchanges Show Little Evidence of Benefits

Health Information Exchanges Show Little Evidence of Benefits | Training and Training Prevention | Scoop.it
Though health information exchanges are supposed to improve the speed, quality, safety and cost of patient care, there is little evidence of these benefits in existing HIE studies.
Greg Younger's insight:

Key quotes:

"Overall, the paper found that 'little generalizable evidence currently exists regarding benefits attributable to HIE.' To be clear, the paper doesn’t say there are no benefits from the use of HIEs. 'It’s simply premature to say if we have or have not gotten our money’s worth out of HIE...' ...another study released last year found that the majority of hospitals still do not engage in the electronic exchange of health information..."

 

By definition, how could HIEs show benefits if most hospitals aren't engaging in exchanging information? Repeat the study in a year. And in two years.

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Doc-to-Doc: Fear of the Unknown

Doc-to-Doc: Fear of the Unknown | Training and Training Prevention | Scoop.it

We’re getting closer to the probable implementation date for ICD-10, and we all know about the fear of the unknown that’s so prevalent in the healthcare industry.

Greg Younger's insight:

Key Quote:

"What is important for physicians to know is that the better you describe what’s wrong with your patient, the better everyone else can treat your patient and take care of your patient’s needs. The better we can explain in the medical record that we know what’s wrong with the patient, what caused it, and what effect it is having on the patient’s other diseases or other organs, the better the patient will understand what’s happening, the better the family will understand what’s happening, and the better the insurance companies will understand what‘s happening...The worst that can happen when the doctor takes a few seconds to think along these 'complexity' lines is that we have a better concept of a more holistic way to treat the patient."

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