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Rescooped by RAPHAEL AURELIE from Innovation and trends in tourism
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Travek Agents Should Take Millennials ‘Very Seriously’

Travek Agents Should Take Millennials ‘Very Seriously’ | Young People and Tourisme | Scoop.it

Travel agent success depends on adapting to the evolving expectations of today’s travel consumer – especially millennials. American Express execs discuss the changes and how agents should respond.


Via Roland Schegg
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Generation Y travelers more likely to complain

Younger adult travelers are more likely than their elders to cause headaches for hotels that are sensitive about their online reputations and, to a lesser extent, corporate bean counters who are trying to rein in travel expenses, according to a recent Expedia report.


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The future of travel: The automated passenger

The future of travel: The automated passenger | Young People and Tourisme | Scoop.it

THE young are different from you and me. So says a new report on "The Future of Travel" released this week by Expedia, an online travel agent. It focuses on the travelling habits of the Millennials—the generation born between the early 1980s and the mid 1990s—and shows that a group that grew up in an era of mobile devices, social media and the internet uses these tools more than older people to make travelling easier.

“For Millennials, service doesn’t mean having someone else help you as much as having something help you,” says the report. “For this generation, technology, particularly mobile, is their personal assistant, enabling them to stay in touch, ensuring they remember their meetings or friends’ birthdays, telling them when to be where and how to get there.”


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Younger UK Travelers Cut Back the Most on Their Vacations

Younger UK Travelers Cut Back the Most on Their Vacations | Young People and Tourisme | Scoop.it
Cash-strapped Britons are taking fewer holidays, new research has shown, with young adults most likely to cut back on their travel spending. An annual report by Abta, the travel association, ...

Via Roland Schegg
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