The Human Side of Hoshin Kanri & Quality Management
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We focus on the Improving the Human Side of Hoshin Kanri and QFD
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New Study Explores Why Change Management Fails - And How To (Perhaps ... - Forbes

New Study Explores Why Change Management Fails - And How To (Perhaps ... - Forbes | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
New Study Explores Why Change Management Fails - And How To (Perhaps ...
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Employers felt 55% of change management initiatives met initial objectives, but only 25% felt gains were sustained over time.
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I can't agree more ...

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Meyline Jousson's curator insight, November 19, 2013 5:52 AM

ça n'a absolument rien à voir avec le snowboard c'est pour faire plaisir à mon chef

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How Does The Balanced Scorecard Approach Set Your Business ...

How Does The Balanced Scorecard Approach Set Your Business ... | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
Back in February 2011 I published a post outlining the features of the Balanced Scorecard approach that facilitate sustainable change in a business. This new post will explain in more detail exactly how the Balanced ...
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The balanced score card principles are based on the Hoshin Kanri research.

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HOSHIN KANRI driving HIGH-PERFORMANCE ORGANIZATION strategy and make it happen.

HOSHIN KANRI driving HIGH-PERFORMANCE ORGANIZATION strategy and make it happen. | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
Hoshin Strategic Planning is the necessary trigger for processes to high-perform and for goals to be achieved. It is the mechanism by which the quality … Read More → (New post!
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Amazon.com: Measuring Business Excellence (Routledge Advances in Management and Business Studies) eBook: Gopal K. Kanji: Kindle Store

Amazon.com: Measuring Business Excellence (Routledge Advances in Management and Business Studies) eBook: Gopal K.
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Hoshin Kanri Discussed on the Business901 Podcast | MyPRGenie

Hoshin Kanri Discussed on the Business901 Podcast | MyPRGenie | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
RT @MyPRGenie: Hoshin Kanri Discussed on the Business901 Podcast - http://t.co/n4CynJze...
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jumper » Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management System

jumper » Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management System | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
Understanding A3 Thinking: A Critical Component of Toyota’s PDCA Management System: Understanding A3 Thinking: A...
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Use S.M.A.R.T. goals to launch management by objectives plan | TechRepublic

Use S.M.A.R.T. goals to launch management by objectives plan | TechRepublic | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
Management by Objectives, or MBO, is a management strategy that uses the S.M.A.R.T.
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» 6 Characteristics of Total Quality Management | Assurance Policies

TQM is a new method of quality management involving many levels and processes of different functions, but requiring an integrated cooperation.
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Does competency-based performance management really work ? |

Does competency-based performance management really work ? | | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
Compentencies do not allow easily for that, while a more traditional approach with clear objectives gives more of an opportunity to understand this line of sight. And a Management By Objectives approach makes it easier to tie ...
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Social and the Customer: The Rise of a Single Class? - Forbes

Social and the Customer: The Rise of a Single Class? - Forbes | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
Social and the Customer: The Rise of a Single Class?ForbesThese service centers attempted to put a numerical value against a customer's profile, typically asking “what is this customer relationship worth to our company?
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5 Six Sigma Myths Dispelled

However, that is not the case, as the Six Sigma belts are required to understand and use data and statistics in addition to tools like the fish bone or cause and effect diagrams, quality function deployment and process mapping.
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The basics of total quality management - by Christina Pomoni - Helium

In the competitive market environment of today, organizations need to find ways to become socially responsible and to assimilate internal and exte..., Christina Pomoni (The basics of total quality management
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Amazon.com: Listening to the Voice of the Customer (9780915910434): Jon Anton, Debra Perkins: Books

Listening to the Voice of the Customer

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Amazon.com: Listening to the Voice of the Customer (9780915910434): Jon Anton, Debra Perkins: Books (Listening to the Voice of the Customer: Listening to the Voice of the Customer is the only how-to manual that ta...)...
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The 75 KPIs Every Manager Needs To Know - LinkedIn Today

The 75 KPIs Every Manager Needs To Know - LinkedIn Today | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
The 75 KPIs Every Manager Needs To Know
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In order to identify the right KPIs for any business it is important to be clear about the objectives and strategic directions.
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If you can't measure it .... You can't improve it !

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4 Drucker strategies for weathering the economic storm

4 Drucker strategies for weathering the economic storm | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
This week we’re looking at how organizations have effectively developed and sustained Hoshin Kanri strategy deployment, Drucker strategies specifically for weathering the economic storm, strategies to deploying agile BPM and take a look at our Belt...
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How to implement "Lean Thinking" in a Business: Where to start with Hoshin Kanri (Business Strategy Deployment) in a not-yet-lean company?

How to implement "Lean Thinking" in a Business: Where to start with Hoshin Kanri (Business Strategy Deployment) in a not-yet-lean company? | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
Where to start with Hoshin Kanri (Business Strategy Deployment) in a not-yet-lean company? http://t.co/gZdJj0xeLo
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Quality improvement healthcare final

Quality Improvement inHealth Care (Quality improvement healthcare final: Steps in Total Quality Management.
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Amazon.com: QFD: Customer-Driven Approach to Quality Planning and Deployment (9789283311225): Shigeru Mizuno, Yoji Akao: Books

Amazon.com: QFD: Customer-Driven Approach to Quality Planning and Deployment (9789283311225): Shigeru Mizuno, Yoji Akao: Books (QFD: Customer-Driven Approach to Quality Planning and Deployment: This definitive guide to quality function depl...)...
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Amazon.com: Four Days with Dr. Deming: A Strategy for Modern Methods of Management (9780201633665): William J. Latzko, David M. Saunders: Books

Four Days with Dr. Deming: A Strategy for Modern Methods of Management

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Amazon.com: Four Days with Dr. Deming: A Strategy for Modern Methods of Management (9780201633665): William J. Latzko, David M.
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Reflections On the Deming Chain Reaction

Reflections On the Deming Chain Reaction | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
In his ‘seminal’ book ‘Out of the Crisis’(Cambridge 1982 ISBN 0-521-30553-5), Dr W Edwards Deming introduces  the chain reaction on page 3:  “Management in some companies in Japan obser... (Have we lost sight of the Deming Chain reaction?
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Locke's Goal Setting Theory | NY Essay

The value of goal setting is so well recognized that entire management systems, like Management by Objectives, have goal setting basics incorporated within them. In fact, goal setting theory is generally accepted as among ...
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Amazon.com: Out of the Crisis (9780262541152): W. Edwards Deming: Books

Out of the Crisis

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Amazon.com: Out of the Crisis (9780262541152): W.
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A Lean Journey: Sharpen Your Focus by Selecting the Vital Few Breakthrough Objectives with Hoshin Kanri

A Lean Journey: Sharpen Your Focus by Selecting the Vital Few Breakthrough Objectives with Hoshin Kanri | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
Blog Post: Sharpen Your Focus by Selecting the Vital Few Breakthrough Objectives with Hoshin Kanri http://t.co/piztIAGI...
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Performance Measurement: Understanding the Balanced Scorecard ...

Performance Measurement: Understanding the Balanced Scorecard ... | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
A balanced scorecard is a strategic performance management tool that translates a company's abstract vision and objectives into tangible performance measures and target values, most commonly in four perspectives: a) ...
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CXM Strategies: Too Much Personalization, Separating Online From Offline Customer Experiences | MindTouch, Inc Blog

CXM Strategies: Too Much Personalization, Separating Online From Offline Customer Experiences | MindTouch, Inc Blog | The Human Side of Hoshin Kanri & Quality Management | Scoop.it
What does customer experience mean to you? For me, a great customer experience is a search box on your website -- one that actually works.
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