The Heart of Customer Service
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The Heart of Customer Service
"By far the best proof is experience." - Sir Francis Bacon
Curated by Glenn Friesen
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5 Tips for Managing an Excellent Customer Experience | Impact

5 Tips for Managing an Excellent Customer Experience | Impact | The Heart of Customer Service | Scoop.it

The ultimate aim of any business is to create and maintain customer loyalty.

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Call Center Coaching: Mean What You Say | Impact

Call Center Coaching: Mean What You Say | Impact | The Heart of Customer Service | Scoop.it

“Say what you mean, Mean what you say” We’ve all heard that phrase before. Sounds simple enough. But is it?
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