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Seven Things Great Employers Do (that Others Don’t)

Seven Things Great Employers Do (that Others Don’t) | Technology & Innovation | Scoop.it

For most people, paid work is unsettling and energy-sapping. Despite employee engagement racing up the priority list of CEOs (see, for example, The Conference Board’s CEO Challenge 2014), HBR's research into workplaces all over the world reveals a sorry state of affairs: workers who are actively disengaged outnumber their engaged colleagues by an overwhelming factor of 2:1. The good news is that there are companies out there bucking the trend, and they have discovered how.

 

Over a five-year timeframe, HBR studied 32 exemplary companies (collectively employing 600,000 people) across seven industries including hospitality, banking, manufacturing, and hospitals. At these companies, the engaged workers outnumber the actively disengaged ones by a 9:1 ratio. To understand what drives that tremendous advantage, they looked for contrasts between them and a much larger set of companies they know to be struggling to turn around bland and uninspiring workplaces.


Via The Learning Factor
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The Learning Factor's curator insight, April 1, 2014 5:03 PM

A recipe for an engaged workforce.

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5 Quick Tips For Improving Customer Service

5 Quick Tips For Improving Customer Service | Technology & Innovation | Scoop.it

Via Daniel Watson
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Marshall Van Fleet's curator insight, March 19, 2014 8:46 AM
 

Local Community-based Small Businesses across North America, do not leverage  the true value that consistent great customer service, provides to  bottom line profitability.

 

The Big Box Stores Customers are constantly complaining about the poor customer service they receive virtually everywhere they go, this offers the independent local small business owner an advantage to capitalize on.  This is an excellent article, use the tips in your business and watch your profit margins improve...

 

Make it a great day!

 

Marshall Van Fleet

Kimberley Vico's curator insight, March 19, 2014 2:12 PM

A fine approach to your guests in business...

Marlon Saville, CAP's curator insight, August 18, 2014 12:10 PM

We ALL provide customer service.  Whether you are a mail clerk, admin, manager, or CEO your success depends on another.

 

Here are some tips you should know and if you don't - learn NOW!

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Bahavioural Finance & Market Irrationality

Bahavioural Finance & Market Irrationality | Technology & Innovation | Scoop.it
Schwaterz's insight:

This is an era of digital business, and gaining competitive advantage is ever so crucial expecially now with the influx of '' Big Data''. http://wp.me/p45QAR-cN

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Schwaterz's curator insight, December 7, 2013 5:29 PM

The biases that influence capital market participants. Behavioural finance, Irrationality and investment decisions. http://wp.me/p45QAR-2t ;

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So Much Potential, So Little Investment: Why Great Talent Languishes

So Much Potential, So Little Investment: Why Great Talent Languishes | Technology & Innovation | Scoop.it

Here's an interesting contradiction: According to a survey from executive team consultancy Gap International, executives overwhelmingly agree that talent can make or break a company; yet only a minority actually say they invest in leadership development programs. 

 

How important is maximizing a company's talent? Very, said 85 percent of execs surveyed. In addition, 83 percent said the same of empowering employees to succeed. The problem: the "maximization" bar is set too low.

 

Only 37 percent of leaders surveyed said they believe their employees can become top performers. What's more, less than half said they would "invest innovation efforts" in leadership development or employee performance training this year.


Via The Learning Factor
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So Much Potential, So Little Investment: Why Great Talent Languishes | @scoopit http://sco.lt/...

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The Learning Factor's curator insight, March 10, 2014 1:47 AM

If talent is so important, why aren't more companies investing in leadership development?

Alison McGrath's curator insight, February 24, 2015 5:26 PM

Do you invest in your team? #gettingtherightbalance

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''Big Data'' - It's Business Perspective

''Big Data'' - It's Business Perspective | Technology & Innovation | Scoop.it
Some Useful Information In 2016, enterprises will install 850% more terabytes than they have installed in 2011 Over 600 per second (more than 50 million a day) tweets are exchanged on a daily basis...
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Big data is only big when it makes sense

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Services

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Even when you are on the boarderline, and your require alignment, new perspective or breath of fresh here, get in touch.

http://wp.me/P45QAR-aO

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Using Story in Design, Innovation, Problem Solving

Using Story in Design, Innovation, Problem Solving | Technology & Innovation | Scoop.it
“How narrative intelligence can help everyone design solutions and generate useful data.”
Via Dr. Karen Dietz, Edouard Siekierski
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Connected Learning: Harnessing the Information Age to Make Learning More Powerful

Connected Learning: Harnessing the Information Age to Make Learning More Powerful | Technology & Innovation | Scoop.it

This report introduces connected learning, a promising educational approach that uses digital media to engage students’ interests and instill deeper learning skills, such as communication, collaboration, and critical thinking. The report lists four elements constituting connected learning’s emphasis on bridging school, popular culture, home, and the community to create an environment in which students engage in and take responsibility for their learning.


Via Nik Peachey
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Gust MEES's curator insight, November 8, 2017 10:04 AM

This report introduces connected learning, a promising educational approach that uses digital media to engage students’ interests and instill deeper learning skills, such as communication, collaboration, and critical thinking. The report lists four elements constituting connected learning’s emphasis on bridging school, popular culture, home, and the community to create an environment in which students engage in and take responsibility for their learning.

 

Learn more / En savoir plus / Mehr erfahren:

 

https://www.scoop.it/t/21st-century-learning-and-teaching/?&tag=Connected+Learning

 

Nevermore Sithole's curator insight, November 9, 2017 1:07 AM
Connected Learning: Harnessing the Information Age to Make Learning More Powerful
Rubiel's curator insight, November 20, 2017 11:27 AM
This repport connects learning and digital media to engage students’ interests and instill deeper learning skills, such as communication, collaboration, and critical thinking. The report lists four elements constituting connected learning’s emphasis on bridging school, popular culture, home, and the community to create an environment in which students engage in and take responsibility for their learning.
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10 Steps to End Procrastination

10 Steps to End Procrastination | Technology & Innovation | Scoop.it

Via Daniel Watson
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Doing it now is golden,  getting ahead of time is crucial .  10 Steps to End Procrastination | @scoopit via @rhodanmc http://sco.lt/...

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elshaddairefrigeration's curator insight, March 20, 2014 3:02 AM

El Shaddai Refrigeration is one of the leading Cold Room Suppliers in India. We supply brand new and high quality equipment at highly competitive prices. We also service and maintain all types of commercial cooling equipment

Catherine Besse's curator insight, March 20, 2014 10:21 AM

Sus à la procrastination ;)

Ann Dixon's curator insight, March 31, 2014 8:45 AM

Which of these are you guilty of?

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8 Ways to Say No Without Killing Your Reputation

8 Ways to Say No Without Killing Your Reputation | Technology & Innovation | Scoop.it

If you want something done, ask a busy person. The old saying rings true, but it also spells doom for that busy person. When you develop a reputation for being responsive and generous, an ever-expanding mountain of requests will come your way. This may be why Warren Buffett says: “The difference between successful people and very successful people is that very successful people say ‘no’ to almost everything.”

 

 

For those of us who enjoy being helpful—or just plain polite—this is no easy task. Every “no” is a missed opportunity to make a difference and build a relationship. And if it comes across the wrong way to the wrong person, it’s also a surefire way to brand yourself as selfish and rude.


Via The Learning Factor
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8 Ways to Say No Without Killing Your Reputation | @scoopit http://sco.lt/...

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The Learning Factor's curator insight, March 12, 2014 4:58 PM

8 ways to say "no" without killing your reputation.

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Bahavioural Finance & Market Irrationality

Bahavioural Finance & Market Irrationality | Technology & Innovation | Scoop.it
The Financial Crisis The study of behavioural finance became more prominent post 2007/ 2008 global Banking crisis where the financial services industry and the world economy was almost at the brink...
Schwaterz's insight:

In recent times, front office traders and money managers have come under intense scrutiny and regulatory change. Market behvaiour can be linked to the theory of behavioural finance and irrationality.      http://wp.me/p45QAR-2t

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Services

Services | Technology & Innovation | Scoop.it
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When you are on the borderline and you require alignment, new perspective or breath of fresh here, get in touch.http://wp.me/P45QAR-aO

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”Big Data” It’s Business Perspective

”Big Data” It’s Business Perspective | Technology & Innovation | Scoop.it
Schwaterz's insight:

This is an era of digital business, and gaining competitive advantage is ever so crucial expecially now with the influx of '' Big Data''. http://wp.me/p45QAR-cN

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Schwaterz's curator insight, November 30, 2013 2:54 PM

This is an era of digital business, and gaining competitive advantage is ever so crucial expecially now with the influx of '' Big Data''. http://wp.me/p45QAR-cN

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Google accelerates Glass rollout - FT.com

Google accelerates Glass rollout - FT.com | Technology & Innovation | Scoop.it
“ Google is starting to expand production of its experimental wearable technology, Glass, releasing tens of thousands more units in coming months.”
Via David Hodgkinson
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