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Support for Brother Printer
Looking support for Brother Printer troubleshooting? Call TechBuddies Online Inc on the toll- free number +1-855-517-2433 and fix related issues
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Brother Printer Support: How to Solve error code 4F on Brother printers

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This error is an electrical problem of the printhead. Solution 1: Check for any foreign objects in the printer, like a piece of paper, a staple...
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Why do the color ink cartridges run out of ink even though I never or rarely print in color?

Why do the color ink cartridges run out of ink even though I never or rarely print in color? | Support for Brother Printer | Scoop.it
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Brother Printer Support: How to Find the IP Address on My Brother Laser Printer

For many years Brother has been a popular brand name for printers and computer equipment, and
these printers are widely used in both the home and the office environment. Cost-conscious business
owners can save themselves money by installing a quality Brother laser printer and attaching it to their
local area network, but it is important to know how to troubleshoot the printer when it stops working.
When there is a problem with the printer, the first thing you need to do is check the unit's IP address.

Instructions

Find the name of the printer by checking with your network administrator. Each
printer on the network should have its own unique name.

Log on to your computer, click on the "Start" button and choose "Run" from the
menu. Type "CMD" in the box and click "OK." Type "Ping printername" at the
prompt and note the IP address that is returned.

Walk over to the printer if you do not have the network name available. Press
the "Go" button three times to print a configuration page. This configuration page
will list a host of information about the printer, including the unit's IP address.


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How to Fix the Paper Feed on a Brother Printer

How to Fix the Paper Feed on a Brother Printer | Support for Brother Printer | Scoop.it

brother printers, like all printers, need regular maintenance to operate properly. Some maintenance depends on how often the machine is used, how many pages are printed on a regular basis, etc. If you notice your Brother printer is having trouble getting paper out of the paper feeder, the problem is likely due to either a dirty pickup roller, separation roller, or both. These rollers will become dirty over time from paper dust and other airborne debris.

Instructions

1

Turn off your Brother printer and unplug it from its wall outlet.

2

Remove the paper tray from the printer. Look inside the machine where the paper tray was. You will see the separation roller and the pickup roller. Inspect the surface of the rollers to see if they are dirty.

3

Clean the rollers with a microfiber cloth that has been moistened with water. Allow the rollers to dry. Do not use any cleaning solutions or rubbing alcohol on the rollers.

4

Reassemble the printer and plug the power cord back into the outlet. Turn the printer on and use it as normal.

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How to Troubleshoot a Brother Printer

How to Troubleshoot a Brother Printer | Support for Brother Printer | Scoop.it

Troubleshooting anything is a process. Windows has a troubleshooting printer wizard, but it rarely seems to work. Troubleshooting printers is fairly easy work. Take one step at a time in troubleshooting, and then after each step, see if the problem is fixed. Brother printers are fairly easy to use, and you should be able to take the following steps to fix almost any problem.

Instructions

1

Check the printer for any jams or blockages, and remove any that exist.

2

Delete any print jobs in the queue. Go to the printer's control box and double click on the printer you want, then select any print jobs and select "Delete."

3

Turn the printer completely off and unplug it. Wait about 30 seconds and turn the printer back on.

4

Restart the computer. Close all your programs, shut down the computer and wait a few seconds. You may want to turn the printer off again. Restart the printer and the computer.

5

Go back to the printer panel and select the printer, and then select "Delete." Select the "Add Printer Wizard" and add the printer again.

6

Download the latest drivers by going to Brother's website and finding the latest driver revisions. Right click on the printer, and click "Properties." Look in all the different tabs to find a button that says something similar to "New Driver" or "Update driver." After selecting, point the wizard to find the new drivers that were downloaded.

 

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Brothers Printers Problems

Brothers Printers Problems | Support for Brother Printer | Scoop.it

Brother has a reputation for making a wide range of inexpensive printers. The printers are generally very fast, and they are widely available. Unfortunately, as with printers built by other manufacturers, there are a variety of problems that repeatedly turn up among users. Be aware that many of these problems are not unique to Brother printers, and many users receive good service from them. These problems are reported most often with lasers.

Paper Jams

Most printers experience paper jams from time to time, but Brother owners tend to report this problem quite often. The paper gets caught halfway on its route through the printer, and getting it out is tricky due to the tight quarters inside the printer. Users often report that they broke the fuser in the process. The fuser is the heating element that heats the paper and toner during printing. This is often caused by poor paper feeding from the trays. In addition, it often results in curled printouts that do not stack well in the output trays.Getting the proper driver to match your printer and your computer's operating system can be tricky, no matter what sort of printer you own. Users of Windows XP (32- and 64-bit versions) have experienced various driver and software problems with Brother printers, and Brother maintains a special page at its site devoted specifically to rectifying these problems. The site itself notes that incorrect drivers can cause severe problems and lockups.

Printer Drivers

Noisy Operation

Noise seems to be an especially common problem with Brother printers. The printers are noisy at all phases of the print cycle, but especially when warming up and when leaving rest mode to print a new file. Some users find the noise particularly objectionable. However, it is important to remember that some sacrifices must be made to build inexpensive lasers. While noise may be an irritation, it will not automatically affect the quality of printed output.Most inexpensive Brother printers do not use Postscript drivers, so the ability to print any type of drawing beyond black-and-white line art is automatically suspect. Postscript is a page description language that tells a printer how graphics should look and helps ensure that files will look pretty much the same, even if they are printed on different printers. Because most inexpensive Brother printers do not include Postscript, they are best used for printing text-only documents.Of all the complaints made against Brother's inexpensive printers, poor construction is probably the most justified. While the sometimes flimsy construction can often be worked around (albeit carefully), it does limit the printer's capabilities. It prevents them from handling paper much heavier than standard 20- to 24-lb copy paper. Given that many people like to print light business card stock or envelopes, this presents a serious problem for a home office.

Poor Image Quality

Poor Construction

 

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How to Find the IP Address on My Brother Laser Printer

How to Find the IP Address on My Brother Laser Printer | Support for Brother Printer | Scoop.it

For many years Brother has been a popular brand name for printers and computer equipment, and these printers are widely used in both the home and the office environment. Cost-conscious business owners can save themselves money by installing a quality Brother laser printer and attaching it to their local area network, but it is important to know how to troubleshoot the printer when it stops working. When there is a problem with the printer, the first thing you need to do is check the unit's IP address.

Instructions

1

Find the name of the printer by checking with your network administrator. Each printer on the network should have its own unique name.

2

Log on to your computer, click on the "Start" button and choose "Run" from the menu. Type "CMD" in the box and click "OK." Type "Ping printername" at the prompt and note the IP address that is returned.

3

Walk over to the printer if you do not have the network name available. Press the "Go" button three times to print a configuration page. This configuration page will list a host of information about the printer, including the unit's IP address.

 

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How to Troubleshoot Wireless Printers & Laptops

How to Troubleshoot Wireless Printers & Laptops | Support for Brother Printer | Scoop.it

It used to be that to print from your laptop, you needed to connect your computer directly to the printer or at least plug them both into a network connection. Now, though, laptops come standard with wireless capabilities. There are even many high-quality yet affordable wireless printers on the market. If you are struggling to print from a wireless connection or onto a wireless printer, try troubleshooting to pinpoint and correct the problem.

Instructions

1

Check to see if the wireless printer is in your laptop's printer list. Go to the "Start" menu and open "Control Panel." Double-click "Printers" or "Printers and Faxes" and check the list of printers.

2

Install the wireless printer on your laptop if it is not in the list of available printers. From the "Printers" window, click on "Add a Printer" to start the wizard. Select "Network Printer," click "Next" and browse for the wireless printer.

3

Make sure the wireless printer's Bluetooth or wireless adapter is securely connected if your laptop does not detect the printer. To further troubleshoot this problem, turn the printer off, disconnect and reconnect the Bluetooth or wireless adapter and turn it back on. Restart the laptop and try to add the wireless printer once more.

4

Change the location of the printer or your laptop. Although you are using a wireless connection, factors such as metal objects or thick walls can cause interference. Try connecting and printing with the laptop and printer in the same room. If this troubleshooting step works, look for objects that might be interfering in other locations and move them or change your setup.

5

Update the printer driver if you can see the printer on the laptop but are not able to print on it. Go to the wireless printer's manufacturer website and look for a "Support" or "Downloads" page. Find out if there are new drivers available for your printer model and download them.

 

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How to Fix an Offline Brother Printer

How to Fix an Offline Brother Printer | Support for Brother Printer | Scoop.it

Sometimes when you want to print a document, you choose "Print" and select your favorite printer but nothing happens. You look at the printer menu and encounter the pesky "Printer Offline" message. You can get your printer back online in no time.

Instructions

1

Attempt to set the printer to online. Go to "Settings" and then "Printers." Right-click on the printer and select "Use Printer Online."

2

Clear any print jobs. Double click on the printer, then go to the "Printer Menu" and select "Cancel All Documents." There could have been a stuck print job that would cause the printer to go offline. Try once again to set the printer back online and try printing a test page.

3

Toggle the printer off, then back on. Check to see if the printer is jammed. Check all the network connections to make sure none are loose.

4

Restart the computer. If this doesn't work, you will have to reinstall the drivers. Go to "Settings" then "Printers" and select the printer. Right-click on the printer and choose "Properties." Under the "General" or "Details Tab" look for the driver button and select it and choose the driver again. You may also have to download the driver from the printer manufacturer's website.

5

Reinstall the printer. Under "Printers" in the "Settings" menu, go back and select the printer, then delete the printer and reinstall it through the "Add printer" wizard. Use the latest printer driver from the printer manufacturer's website.

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Brothers Printers Problems

Brothers Printers Problems | Support for Brother Printer | Scoop.it

Brother has a reputation for making a wide range of inexpensive printers. The printers are generally very fast, and they are widely available. Unfortunately, as with printers built by other manufacturers, there are a variety of problems that repeatedly turn up among users. Be aware that many of these problems are not unique to Brother printers, and many users receive good service from them. These problems are reported most often with lasers.

Paper Jams

Most printers experience paper jams from time to time, but Brother owners tend to report this problem quite often. The paper gets caught halfway on its route through the printer, and getting it out is tricky due to the tight quarters inside the printer. Users often report that they broke the fuser in the process. The fuser is the heating element that heats the paper and toner during printing. This is often caused by poor paper feeding from the trays. In addition, it often results in curled printouts that do not stack well in the output trays.Getting the proper driver to match your printer and your computer's operating system can be tricky, no matter what sort of printer you own. Users of Windows XP (32- and 64-bit versions) have experienced various driver and software problems with Brother printers, and Brother maintains a special page at its site devoted specifically to rectifying these problems. The site itself notes that incorrect drivers can cause severe problems and lockups.

Printer Drivers

Noisy Operation

Noise seems to be an especially common problem with Brother printers. The printers are noisy at all phases of the print cycle, but especially when warming up and when leaving rest mode to print a new file. Some users find the noise particularly objectionable. However, it is important to remember that some sacrifices must be made to build inexpensive lasers. While noise may be an irritation, it will not automatically affect the quality of printed output.Most inexpensive Brother printers do not use Postscript drivers, so the ability to print any type of drawing beyond black-and-white line art is automatically suspect. Postscript is a page description language that tells a printer how graphics should look and helps ensure that files will look pretty much the same, even if they are printed on different printers. Because most inexpensive Brother printers do not include Postscript, they are best used for printing text-only documents.Of all the complaints made against Brother's inexpensive printers, poor construction is probably the most justified. While the sometimes flimsy construction can often be worked around (albeit carefully), it does limit the printer's capabilities. It prevents them from handling paper much heavier than standard 20- to 24-lb copy paper. Given that many people like to print light business card stock or envelopes, this presents a serious problem for a home office.

Poor Image Quality

Poor Construction

 

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Brother Printer-Support From Techbuddiesonline

Brother Printer-Support From Techbuddiesonline | Support for Brother Printer | Scoop.it
Get Brother-Printer support with Techbuddies at 1-855-517-2433 with well-trained and skilled support staff available to assist you for getting the correct solution for your Dell computer issues, Call to 1-855-517-2433 to get best technical support...
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I want to change the printer driver settings, but the OK button of the printing preferences dialog box is out of the PC screen and I cannot click on it.

I want to change the printer driver settings, but the OK button of the printing preferences dialog box is out of the PC screen and I cannot click on it. | Support for Brother Printer | Scoop.it
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Brother Printer Support: How to Troubleshoot a Brother Laser Printer

brother provides a broad range of products, including portable scanners, sewing machines, typewriters, fax machines and printers. Brother offers various styles of color printers and black and white laser printers for corporate and home use. As you troubleshoot your Brother laser printer, you not only learn more about your printer, but you can save money in repairs. Read More...
  Paper Loading Problems

Reduce the amount of paper you have in your printer's paper tray if your printer has problems loading paper. Make certain you keep the paper straight in the tray. Try removing the stack of paper, turning the stack over, then putting it back in the paper tray.
Fix a paper jam in tray 1 and tray 2 of your Brother printer by removing the tray. Pull the jammed paper out slowly using both of your hands. Turn the dial clockwise on the right side of your printer next to the paper, if you have problems pulling out a small piece of paper. Place paper under the maximum paper mark, which looks like an upside-down triangle, then slide the paper guides to the paper size while pressing the blue release lever. Return the paper tray firmly into your printer, then open and close the front printer cover to continue printing.Check to see if you have the cable connected to your printer, if it will not print. Also, make certain you have the correct printer driver selected in your printer software.

   Rear Paper Jam
Open the front cover on your Brother printer by pressing the cover release button on the right side.

Remove the drum unit assembly, which includes the toner cartridge by pulling towards you. Place the drum unit assembly carefully on paper towels or cloth in case you spill some toner. Avoid touching any of the electrodes on the assembly because this can damage your printer with static electricity.
Pull the jammed paper out of the front of your printer slowly using both hands.
Open the output tray in the back of your printer, then push the blue tabs down on the left side and the right. Push the levers in on both sides and open the jam clear cover.
Pull out the jammed paper, then close the jam clear cover and the output tray. Reinsert the drum unit assembly by pressing it firmly into your printer. Close the front cover of your Brother printer, then continue printing.

    Print Problems

Use a USB interface cable or parallel interface cable for your Brother printer up to a length of 6 feet. If your cable exceeds 6 feet, your printer can print garbage data unexpectedly.
Check and make certain you selected the correct printer driver as your default printer if you notice garbage printing.
Connect your printer directly to your computer, if you see your printer printing garbage. This can happen when you have your printer connected to an interface-switching device or a port shared with a scanner or storage device, such as an external hard drive. 
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How to Troubleshoot a Brother Printer

Troubleshooting anything is a process. Windows has a troubleshooting printer wizard, but it rarely seems to work. Troubleshooting printers is fairly easy work. Take one step at a time in troubleshooting, and then after each step, see if the problem is fixed. Brother printers are fairly easy to use, and you should be able to take the following steps to fix almost any problem.

Instructions

Check the printer for any jams or blockages, and remove any that exist.

Delete any print jobs in the queue. Go to the printer's control box and double click on the printer you want, then select any print jobs and select "Delete."

Turn the printer completely off and unplug it. Wait about 30 seconds and turn the printer back on.

Restart the computer. Close all your programs, shut down the computer and wait a few seconds. You may want to turn the printer off again. Restart the printer and the computer.

Go back to the printer panel and select the printer, and then select "Delete." Select the "Add Printer Wizard" and add the printer again.

Download the latest drivers by going to Brother's website and finding the latest driver revisions. Right click on the printer, and click "Properties." Look in all the different tabs to find a button that says something similar to "New Driver" or "Update driver." After selecting, point the wizard to find the new drivers that were downloaded.

 

For More Information: www.techbuddiesonline.com

 

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Brothers Printers Problems and Solution

Brothers Printers Problems and Solution | Support for Brother Printer | Scoop.it

Brother has a reputation for making a wide range of inexpensive printers. The printers are generally very fast, and they are widely available. Unfortunately, as with printers built by other manufacturers, there are a variety of problems that repeatedly turn up among users. Be aware that many of these problems are not unique to Brother printers, and many users receive good service from them. These problems are reported most often with lasers.

Paper Jams

Most printers experience paper jams from time to time, but Brother owners tend to report this problem quite often. The paper gets caught halfway on its route through the printer, and getting it out is tricky due to the tight quarters inside the printer. Users often report that they broke the fuser in the process. The fuser is the heating element that heats the paper and toner during printing. This is often caused by poor paper feeding from the trays. In addition, it often results in curled printouts that do not stack well in the output trays.Getting the proper driver to match your printer and your computer's operating system can be tricky, no matter what sort of printer you own. Users of Windows XP (32- and 64-bit versions) have experienced various driver and software problems with Brother printers, and Brother maintains a special page at its site devoted specifically to rectifying these problems. The site itself notes that incorrect drivers can cause severe problems and lockups.

Printer Drivers

Noisy Operation

Noise seems to be an especially common problem with Brother printers. The printers are noisy at all phases of the print cycle, but especially when warming up and when leaving rest mode to print a new file. Some users find the noise particularly objectionable. However, it is important to remember that some sacrifices must be made to build inexpensive lasers. While noise may be an irritation, it will not automatically affect the quality of printed output.Most inexpensive Brother printers do not use Postscript drivers, so the ability to print any type of drawing beyond black-and-white line art is automatically suspect. Postscript is a page description language that tells a printer how graphics should look and helps ensure that files will look pretty much the same, even if they are printed on different printers. Because most inexpensive Brother printers do not include Postscript, they are best used for printing text-only documents.Of all the complaints made against Brother's inexpensive printers, poor construction is probably the most justified. While the sometimes flimsy construction can often be worked around (albeit carefully), it does limit the printer's capabilities. It prevents them from handling paper much heavier than standard 20- to 24-lb copy paper. Given that many people like to print light business card stock or envelopes, this presents a serious problem for a home office.

Poor Image Quality

Poor Construction

 

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How to Fix the Paper Feed on a Brother Printer

How to Fix the Paper Feed on a Brother Printer | Support for Brother Printer | Scoop.it

brother printers, like all printers, need regular maintenance to operate properly. Some maintenance depends on how often the machine is used, how many pages are printed on a regular basis, etc. If you notice your Brother printer is having trouble getting paper out of the paper feeder, the problem is likely due to either a dirty pickup roller, separation roller, or both. These rollers will become dirty over time from paper dust and other airborne debris.

Instructions

1

Turn off your Brother printer and unplug it from its wall outlet.

2

Remove the paper tray from the printer. Look inside the machine where the paper tray was. You will see the separation roller and the pickup roller. Inspect the surface of the rollers to see if they are dirty.

3

Clean the rollers with a microfiber cloth that has been moistened with water. Allow the rollers to dry. Do not use any cleaning solutions or rubbing alcohol on the rollers.

4

Reassemble the printer and plug the power cord back into the outlet. Turn the printer on and use it as normal.

 

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How to Troubleshoot a Brother Printer

How to Troubleshoot a Brother Printer | Support for Brother Printer | Scoop.it

Troubleshooting anything is a process. Windows has a troubleshooting printer wizard, but it rarely seems to work. Troubleshooting printers is fairly easy work. Take one step at a time in troubleshooting, and then after each step, see if the problem is fixed. Brother printers are fairly easy to use, and you should be able to take the following steps to fix almost any problem.

Instructions

1

Check the printer for any jams or blockages, and remove any that exist.

2

Delete any print jobs in the queue. Go to the printer's control box and double click on the printer you want, then select any print jobs and select "Delete."

3

Turn the printer completely off and unplug it. Wait about 30 seconds and turn the printer back on.

4

Restart the computer. Close all your programs, shut down the computer and wait a few seconds. You may want to turn the printer off again. Restart the printer and the computer.

5

Go back to the printer panel and select the printer, and then select "Delete." Select the "Add Printer Wizard" and add the printer again.

6

Download the latest drivers by going to Brother's website and finding the latest driver revisions. Right click on the printer, and click "Properties." Look in all the different tabs to find a button that says something similar to "New Driver" or "Update driver." After selecting, point the wizard to find the new drivers that were downloaded.

 

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How to Troubleshoot a Brother MFC-665CW Printer

How to Troubleshoot a Brother MFC-665CW Printer | Support for Brother Printer | Scoop.it

The MFC-665CW is a photo color all-in-one printer developed and marketed by Brother. The printer also comes with wireless networking. Some problems MFC-665CW users encounter include error codes, paper jams, networking issues and low quality printing. Brother offers a wide range of troubleshooting techniques to resolve such problems. Use some techniques to solve general issues, while others target specific components of the printer.

Instructions

1

Restart your Brother printer to get rid of standby error messages on the LCD screen. Unplug the printer and wait for at least 30 seconds before plugging it back on. Sometimes a simple restart can resolve error messages on the printer.

2

Clear "Machine Error 46" by replacing the existing ink cartridges with new ones. Brother recommends you use their brand as opposed to third-party ink catridges. The MFC-665CW uses the "LC51BK," "LC51C," "LC51M" and "LC51Y" ink cartridges. The cartridge installation instructions are provided inside the packaging.

3

Troubleshoot paper jam and clear the message "No Paper Fed" from the LCD screen. Turn the printer around and remove the "Jam Clear Cover" on the back side. Look for any paper scraps or jammed paper in the rear of the unit. Pull out the jammed paper gently from the the feed roller. Do not touch the feed roller.

4

Clear the "Out of Memory" message while scanning a document to be copied or faxed. Press the "Menu" key on the printer panel. Press the up/down arrow button to locate "Fax." Push "OK." Press the up/down arrow button to locate "Advanced Fax Operation." Push "OK." Press the up/down arrow button to locate "Print Fax" or "Print Document." Push "OK." Push the "Black(Mono) Start" button. Push the "Stop/Exit" button once the printer finishes the printing task.

5

Clear the "Media Error" message. Remove any memory cards from the media slot on the front. Make sure the memory card doesn't have any signs of physical damage like scratches and cracks. Use a different memory card if the existing one does have physical damages. If needed, insert the memory card into your camera or a video device to make sure it works correctly.

6

Troubleshoot general networking issues with the Brother printer. Check your Internet connection to make sure it is working properly. Restart your wireless router and your modem. Check your firewall setting by clicking the "Start" menu and typing "Windows Firewall" in the search box. Press "Enter" key. Click "Allow a program through Windows Firewall." Place a check next to "MFL-Pro Suite" and "ScanSoft PaperPort." Click "OK."

7

Troubleshoot the message "No devices could be found over the network." Insert the Brother MFL-Pro Suite installation disc and wait till the installation wizard appears on screen. Select "Network Connection" for the connection type. Click "Next." When prompted to retry to search for the device again, click "No." Select "Specify your machine by address (Advanced Users)." Type the IP address of your Brother machine. Refer to your user guide to find the IP address. Click "Next." Follow on-screen guided prompts to complete the installation.

 

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How to Change a Printer from Offline to Online in Brother

How to Change a Printer from Offline to Online in Brother | Support for Brother Printer | Scoop.it

Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online. \

Instructions

1. PC Instructions

1

Open the Start menu and click on the "Devices and Printers" icon. This will open a window with a list of the printers currently set up on your computer.

2

Double-click on the icon of the printer you want to change to online. The status of the printer will be shown as either "Printer: Ready" or "Printer: Offline."

3

Click on "Printer: Offline" and the Printer menu will appear. Click on "Printer" in the menu bar and uncheck "Use Printer Offline." This action will change the printer from offline to online.

2. Mac Instructions

4

Open System Preferences by clicking on the icon in the Dock.

5

Go to the Print & Fax control panel under the Hardware category.

6

Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button.

7

Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online

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How to Fix the Paper Feed on a Brother Printer

How to Fix the Paper Feed on a Brother Printer | Support for Brother Printer | Scoop.it

brother printers, like all printers, need regular maintenance to operate properly. Some maintenance depends on how often the machine is used, how many pages are printed on a regular basis, etc. If you notice your Brother printer is having trouble getting paper out of the paper feeder, the problem is likely due to either a dirty pickup roller, separation roller, or both. These rollers will become dirty over time from paper dust and other airborne debris.

Instructions

1

Turn off your Brother printer and unplug it from its wall outlet.

2

Remove the paper tray from the printer. Look inside the machine where the paper tray was. You will see the separation roller and the pickup roller. Inspect the surface of the rollers to see if they are dirty.

3

Clean the rollers with a microfiber cloth that has been moistened with water. Allow the rollers to dry. Do not use any cleaning solutions or rubbing alcohol on the rollers.

4

Reassemble the printer and plug the power cord back into the outlet. Turn the printer on and use it as normal.

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How to Troubleshoot a Brother Printer

How to Troubleshoot a Brother Printer | Support for Brother Printer | Scoop.it

Troubleshooting anything is a process. Windows has a troubleshooting printer wizard, but it rarely seems to work. Troubleshooting printers is fairly easy work. Take one step at a time in troubleshooting, and then after each step, see if the problem is fixed. Brother printers are fairly easy to use, and you should be able to take the following steps to fix almost any problem.

Instructions

1

Check the printer for any jams or blockages, and remove any that exist.

2

Delete any print jobs in the queue. Go to the printer's control box and double click on the printer you want, then select any print jobs and select "Delete."

3

Turn the printer completely off and unplug it. Wait about 30 seconds and turn the printer back on.

4

Restart the computer. Close all your programs, shut down the computer and wait a few seconds. You may want to turn the printer off again. Restart the printer and the computer.

5

Go back to the printer panel and select the printer, and then select "Delete." Select the "Add Printer Wizard" and add the printer again.

6

Download the latest drivers by going to Brother's website and finding the latest driver revisions. Right click on the printer, and click "Properties." Look in all the different tabs to find a button that says something similar to "New Driver" or "Update driver." After selecting, point the wizard to find the new drivers that were downloaded

 

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